Snr Specialist: Product & Brand Communication at Telkom

Core Description

• Accountable to develop, implement and maintain all PR Product & Brand external communication strategy and Interface with Business Units. Accountable for the development and implementation of an effective and pro-active PR and Communication strategy in line with the Group Communications strategy.
• Manage integrated communications plans across all channels. Apply Communication industry Best Practices and to build Strategic Relationships with Relevant Stakeholders by developing a stakeholder strategy.

Job Responsibilities

Accountable to develop, implement and maintain all PR Product & Brand external communication strategy and Interface with Business Units (35%)

• Communications strategy and plans obtain inputs from SME's and ensure implementation and feedback to all relevant stakeholders.
• Position and implement the Retail and Commercial media relations portfolio and strategy.
• Drive and implement a highly impactful Brand & Product communication campaign.
• Develop, implement and maintain all external communication PR strategies related to Products & Brand.
• Interface with Business Units and divisions to understand strategies, plans, timelines and operations.
• Manage Communications Policies, Processes and guidelines: approvals and sign-offs of strategy, content and key messaging.

Accountable for the development and implementation of an effective and pro-active PR and Communication strategy in line with the Group Communications strategy (30%)

• Obtain required information from key role players.
• Drive implementation of solutions.
• Monitor and measure success.
• Proactively manage and co-ordinate to media relations.
• Receive external information, conduct research, surveys and log media queries.
• Manage critical aspects related to the Science of Communication e.g. strategy, plans, key, messaging and evaluation criteria.

Manage integrated communications plans across all channels (15%)

• Implement the crisis communication strategy.
• Analyse internal and external environment.
• Communicate strategy to relevant role-players.

Apply Communication industry Best Practices (10%)

• Manage Communications Channels and evaluate efficiency and effectiveness of the channel.

Build Strategic Relationships with Relevant Stakeholders by developing a stakeholder strategy (10%)

• Partner with relevant internal & external stakeholders to improve service delivery.
• Build and manage strategic customer partnerships.

Core Competencies

FUNCTIONAL KNOWLEDGE

• Business Processes; Journalism; Financial Management; Communication; Problem Solving

FUNCTIONAL SKILLS

• Photography Techniques; Planning; Writing; Decision Making; Problem Solving; People Development

ATTITUDES/ LEADERSHIP COMPETENCIES

• Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical Approaches, Continuous improvement
• Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
• Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
• People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Developing people, Convincing people; Interacting with people
• Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working; Values Aligned with Openserve Values

Certifications

• None

Education

• NQF 8: Honours Degree

Experience

• 7 Years relevant experience, of which at least 2 years on management level

Additional Information

Qualifications: 

• NQF 8: 4-year Degree in Marketing/ Sales or Commerce.

Special Requirements:

• Excellent command of both written and spoken English and journalistic practice.
• Excellent business writing skills.
• Proven experience/ knowledge of Communication Management.

Special Requirements

• Valid Drivers license

Physical Requirements

• None

Key Stakeholders

• Media (Print, Electronic, Face to face, Audio-visual)
• Business Units