Snr Specialist: Sales at Liberty Group South Africa

Purpose

To provide specialist advice and support in sales, enabling the provision of sound sales expertise.

Minimum Experience

3 - 5 years experience in a similar environment, of which 1 -2 years at a junior specialist level

Minimum Qualifications

Bachelor`s Degrees and Advanced Diplomas [NQF Level 07] in Generic Management

Additional Minimum Qualifications

Outputs

Process

• Make recommendations to existing products based on market needs, product performance and competitor analysis to increase sales volume and profitability.
• Ensure business retention through the development of applicable sales techniques such as rate negotiations, product comparisons; changing perceptions.
• Review the effectiveness of operational org. performance processes and procedures and make improvement recommendations.
• Determine operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
• Accountable for the improvement of quality, service and work outputs, continuously recommending improvements.
• Plan for the organisation of work outputs and process improvement activities in light of a specific situational context related to the area of specialisation.
• Proactively identify area of specialisation related problems, determine cause and effect and recommend the best option to implement corrective action based on previous experience.

Customer

• Provide specialist expertise and advice to internal/external customers, that builds strong relationships and creates a favourable impression aligned to Treating the Customer Fairly (TCF) principles.

Finance

• Adhere to financial controls, governance and compliance policies and processes throughout an area of specialisation, contributing to cost efficiency.

Learning and Growth

• Contribute positively to human capability improvement, related to knowledge optimisation and associated with area of specialisation.

Governance

• Comply to risk and governance policies, implement and provide subject matter input to the development of related processes, applicable to the area of specialisation.

Competencies

Liberty Values

Technical Competencies

• Negotiation and persuasion skills (Proficient)
• Sales life cycle management (Proficient)
• Research and Information Gathering (Intermediate)
• Insurance principles and practice (Proficient)
• Reporting and Interpretation (Intermediate)
• Customer Advice (Technical) (Intermediate)
• Product Development (Intermediate)
• Insurance products and services (Proficient)

Behavioural Competencies

• Persuading and Influencing (Intermediate)
• Professional/Technical learning (Intermediate)
• People Management and Empowerment (Intermediate)
• Interpersonal Effectiveness (Intermediate)
• Problem Solving and Analysis (Intermediate)
• Teamwork and Cooperation (Intermediate)
• Communicating with Impact (Intermediate)
• Relationship Management and Networking (Intermediate)
• Customer Orientation (Intermediate)