Social Media, Data Analyst at Meltwater

• The Social Media, Data Analyst role is an exceptional opportunity to develop and deepen your analytical and project management skills, client servicing abilities, and grow your leadership experience, all while thriving in a fast-growing and versatile organization that offers you empowerment and autonomy.

Responsibilities

• Translate customer’s requirements into reporting deliverables
• Assist with dashboard and report generation
• Help with query building/checking and the creation of report templates
• Track deadlines and deliverables to ensure timely delivery of reports
• Write contextual and qualitative analysis based on KPIs
• Ensure the quality of reports delivered to customers - proofreads/edits the reports; checks numbers & report findings; ensures the overall formatting and visual consistency of the reports
• Respond to customer inquiries & questions about delivered reports
• Work on trainings and other initiatives to improve the team’s product knowledge and efficiency and to support our Sales organization as needed

Required Skills

• Outstanding knowledge of social media tools and platforms
• Experience with or serious interest in social media reporting with understanding of metrics and KPIs
• Boolean query building wizard
• Strong analytical aptitude
• Strong team player with excellent organizational and prioritization skills
• Interpersonal communication skills
• Creative and critical thinking
• Acute attention to detail
• Strong MS Office Skills, knowledge of data visualization tools is a plus
• Proficiency in a foreign language (preferably Spanish, French and/or Arabic) is a plus

Qualifications

• 3+ years of related experience
• Bachelor’s degree in Business, Arts, Science or Engineering
• Social Media analytics experience
• Digital Agency experience a plus