Progressive Edge is a Boutique firm specialising in IT / Tech & Data related recruitment services across a range of industry sectors, predominantly within the Cape Town Area.
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Our company is looking for a dedicated Delivery Execution Manager responsible for the consistent, trustworthy delivery of all business and system changes and enhancements whilst maintaining strong relationships with clients and all delivery teams. You will ultimately be responsible for the successful onboarding of new clients.
Consistent, repeatability, quality and professional onboarding experience for new clients would be required for successful delivery of onboarding of new clients. Shared hyper-care post-implementation support with the existing teams to ensure a consistent client experience post implementation.
To be successful in this role, you should demonstrate strong leadership, ownership and teamworking skills. You should demonstrate excellent communication and organizational skills, a deep curiosity and the ability to drive and ensure quality at all times.
Responsibilities:
New client project engagement
Responsible for the implementation of best practice standards for all components of the delivery streams for client onboarding
Involved in system and business operations solution workshops for implementation of best fit solutions for client product take-on and further business, operational and system requirements
Domain and system SME guidance to the delivery streams and delivery competence (e.g. business analysis, solutions input for development teams and testing strategy, approach and execution)
People and team management
Assisting and guiding team on GAP analysis for new product and new client take-on
Business requirements reviews
Reviews of testing approach and adequacy for solution being implemented
Fully involved in the Software Development Life Cycle (agile and hybrid) and project delivery
Requirements:
At least 10 years direct experience and engagement in operations and systems implementation in Unit Trust and LISP (Discretionary and Life and Retirement Products) administration and in-depth experience in supporting these processes in a BA role
Good understanding of the end-to-end administration processes
At least 5 years experience in a senior BA role with proven experience in Business Case definition, process and business analysis on medium to large projects
Proven ability to abstract detail into models
Experience on migration projects
Strong in understanding project implementation necessities
Proven track record of driving and implementing improvements
Experience in Agile and Waterfall
At least an Advanced Business analysis certification
Software, Systems Knowledge:
Experience of full Microsoft office suite, including Advanced Excel and Visio or equivalent
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