Solution Analyst at Hollard Insurance

Role Objectives

• The Solution Analyst is responsible for bridging the gap between business and technology and/software solutions team. Contributing to the documentation of business & stakeholder requirements. The Solution Analyst is responsible for assessing impact, identifying solution requirements, and recommending the outcome

Role Responsibilities

• Interacting with all relevant stakeholders and conducting business process needs analysis to understand requirements with an objective of producing a concise business case. Not sure if business case sits with us
• Analyze and understand business requirements to identify changes and additions required to meet the business requirements
• Conduct impact analysis to identify and understand risk associated with an enhancement or project as well as input to risk mitigation strategies
• Make recommendations based on the interpretation of business requirements, ensure that all impacts have been carefully considered, analyzed and the resulting procedure and system configuration is the most appropriate and best meets the business need.
• Communicate needed changes to development & testing team and ensure implementation thereof.
• Estimate the financial or other benefits of changes to processes, risks and/or potential impact and report to the relevant stakeholders if relevant
• Operational Management-business process knowledge; operations planning and management; project management. I think this more on the experience element of the spec or is this a PM function

Required Knowledge and Experience    

• Minimum 6 years’ working experience in IT business analysis – (3 years of which should be in the Short-Term insurance environment)
• Agile/Scrum knowledge
• Working understanding of JIRA or similar case management system
• 1-2 years Data/systems migration, development and integration

Educational Requirements    

• Matric
• Business analysis certification
• Bachelor’s Degree in Business and/or relevant Information Systems qualification
• Agile certification
• Technical qualifications

Closing Date: 24th, March 2022