Solution Sales Specialist - Johannesburg/Pretoria at Hire Resolve

Job Description

• Hire Resolve's client is looking for a Solution Sales Specialist to join their team in Gauteng. The Solution Sales Specialist will leverage technical and sales expertise to drive solutions, identifying new opportunities while expanding existing client relationships. 

Responsibilities:

• Consultative selling skills
• High standard of ethics, professionalism, and business acumen
• Excellent service delivery
• Attend partner meetings as needed
• Industry awareness and information-seeking attitude
• Collaborative approach to achieving results
• Maintain leads, follow-ups, and lead portal updates
• Self-learning through online portals
• Attend internal training sessions
• Utilize internal knowledge repositories
• Mobilize resources to meet tight deadlines
• Develop cost estimates, statements of work, proposals, and quotations for pre-sales opportunities.
• Align with Systems Integration and Infrastructure stakeholders to define sales-opportunity requirements.
• Provide feedback to senior management on competition, sales initiatives, and market intelligence.
• Communicate complex solutions to both technical and non-technical stakeholders.
• Partner with customers to identify functionality requirements that enhance workflow and efficiency.
• Establish project guidelines and definitions for new initiatives.
• Educate customers on emerging trends, workflows, and products.
• Achieve quarterly and annual sales targets, including proofs of concepts and new wins.
• Deliver executive-level presentations and business trend analysis.
• Prepare bid documents/tenders and manage supplier portal lead generation.

Requirements: 

• 5+ years of experience handling enterprise clients and delivering cloud solutions
• Professional knowledge of contact centers and related products
• Enterprise solution selling expertise
• High-value presentation skills for enterprise customers
• Proven sales track record
• Consultative sales approach
• Basic IT/Telecoms understanding (platforms, databases, deployment techniques)
• Handle customer complaints effectively
• Prepare customer documentation
• Provide product/service advice to customers
• Courteous communication (phone, email, face-to-face)