Solutions Architect at Adept

Purpose of the role

Design, development and analyse solutions or services for use by customers or the company. Accountable for the technical integrity of the solution, cost effectiveness and supportability that meets the company and customer’s requirements. Helps with prioritisation of tactical changes & functional requirements / solution review.

Duties and responsibilities

• Design, set up and configure services and solutions
• Monitor network and service performance
• Manage client environments using a central management system
• Provide onsite/offsite support for client services
• Support the sales function by providing quotes and solutions to clients’ requirements
• Liaise with upstream providers and suppliers as necessary to ensure the latest service developments

Experience and core competencies

• At least 2-3 years’ experience in similar role
• Good technical understanding relating to cloud services, networks, software, and systems
• Exposure to ICT industry
• Product Lifecyle management experience

Qualifications

Requirements

• Matric
• Microsoft MCSE or equivalent

Advantageous

• Course or qualification in project management
• Course or qualification in technical writing
• Cloud Technology qualification or experience – Azure or AWS
• Microsoft Azure Architect Technologies – Exam AZ-300
• AWS Certified Cloud Practitioner
• Firewall Management and Cisco networking training/certifications

Behavioural competencies

• Customer service-orientated
• Excellent written and verbal communication
• Ability to multi-task and perform under pressure
• Excellent time management
• Ability to prioritize and differentiate between importance of tasks
• Strong work ethic, sense of responsibility and results-driven
• Complex problem solving
• Strong process and administrative rigour
• Ability to adapt rapidly to changes
• Enjoys staying abreast of new technological developments that could improve the way of doing business