Subscribe to Job Alert
Join our happy subscribers
Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
Job Purpose
To contribute towards business success by facilitating the on-boarding of ‘automation’ solutions/Virtual Employees and facilitating the acceptance and integration of these solutions within the business client work environment. Leading a team to deliver these solutions and support these solutions on a broad scale. Candidate will be responsible to manage staff on delivery and facilitate business needs and requirements. Lead role is think out of the box, being abstract in approach to provided solutions that are more than competent to Nedbank CIB and the group. Solutions to combine various tool chains either standalone or in combination.
Job Responsibilities
Design solutions based on business problem statements. Design thinking to be integral in the solution process, lead a small team of people to deliver solutions to business within Nedbank CIB and the rest of the group
Facilitate the creation of the required physical and virtual environment for the automation solution within the clients business and facilitating the creating of the required access. Eg.
Ensure understanding of the operational requirement of the automation solutions at design stage and initiate all required applications for the procurement and/or allocation of hardware and software functionality
Remain updated regarding any changes to operational requirements during the development process, facilitate changes to meet business for end to end process control.
Initiate and facilitate the granting of the required system access for the automation solutions during Quality Assurance and Production phases.
Liaise with relevant stakeholders and management regarding anticipated enterprise infrastructure changes and initiate actions to manage these changes, mitigate risk and removal of any roadblocks, manage expectations by applying leaderships skills.
Ensure deep understanding of business needs and expectations regarding the operational implications and performance of the automation solutions and facilitate the business acceptance processes during the warranty period.
Ensure that operations support service level agreements are in place prior to go live and check and verify the accuracy and completeness of all artefacts on behalf of the business client.
Ensure that the automated solution adhere to compliance, policies and procedures, also ensure performance reporting into the overall business MIS reporting of developed processes, reporting to be compiled for stakeholders and management
Identify possible complications and issues relating to the acceptance of the automation solutions.
Preferred Qualification
NQF Level 6 ICT qualification or equivalent certificate
BSC Chemical Engineering (Hnr)
BSC Computer Science (Hnr)
BSC Electrical Engineering
BSC Mathematics
Solution Architect (MCSA)
Preferred Certifications
Blue Prism Development Certification
PowerApps/Power Automate Development Fundamentals
Azure Fundamentals
Microsoft Office 365 Suite
Minimum Experience Level
3 - 6 years Development Exeprience
A proven track record of supporting operations with ICT or automation solutions; At least three years’ experience of operating systems within a large financial services institution
Type of Exposure
Supported Transformation, Change and continued Improvement
Provided Client Service
Achieved Client and Relationship Results
Built a high performance culture
Customer Engagement Manager
Technical / Professional Knowledge
Budgeting
Business administration and management
Change management
Client service management
Diversity management
Employee training/development
Governance, Risk and Controls
Operations planning
Principles of project management
Relevant regulatory knowledge
Service level agreements
Staff resource planning
Strategic planning
Business writing skills
Management information and reporting principles, tools and mechanisms
General Communication Skills
Estimations
Organisational structure
People practices
Asset health management discipline
Behavioural Competencies
Earning Trust
Coaching
Customer Focus
Guiding Team Success
Driving for Results
Planning and Organizing
Build your CV for free. Download in different templates.
Join our happy subscribers