Spec: IAM Technical Architect - Centurion at BCX

Core Description

• Subject-matter expertise across all IAM topics as it relates to both cloud and on-premises enterprise technology, and the relationship between the architectures.
• To develop solutions and design for BCX clients in accordance with their business requirements and service level agreements adhering to the BCX internal OLAs, quality standards whilst following the end to end solution process and lead to cash process. The NSA will remain responsible throughout the process until the first bill is produced.
• In addition, support the achievement of the Business Unit and Business Area new business and annuity revenue targets.
• Contributing to the Business Unit Strategy and Operational Model to achieve the business unit’s objectives and new business and annuity revenue targets.
• Support in the development of a UC network solution architecture capability to enable the use of an architecture approach for planning and delivering ICT projects and solutions.
• Accountable for deploying Business Unit Offerings and Solutions aligned with the Business Unit ICT Strategy. Accountable to provide the respective product development areas with insights and trends related to ICT developments as attained from the interactions with customers and vendors in support of new developing new products and services.
• Must ensures that time to return proposals to clients is continually improved through continued use of: tools provided, standard design templates and challenging business areas for rate cards, collateral and improved tools. This includes administrative tasks such as project files and serials via pre-sales tools. Must maintain and improve OLA to business areas for solution architecture.

Key Deliverables / Primary Functions

• Develop Voice and Unified Communications and contact centre solution architecture for clients that meet the required levels of quality and standards within the negotiated and agreed service levels, operational level agreements or contracts
• Integrate architecture with existing solutions/infrastructure as well as integrate with other impacted solutions for the client.
• Support and enhance the foundation for network solution architecture.
• Accountable for producing business unit solutions that meet the required levels of quality and standards within negotiated and agreed service levels, operational level agreements or contracts.
• Identifying and mitigating technology, commercial and delivery risks in proposed solutions.
• Engaging with external clients, along with BCX stakeholders, to understand and shape client strategy and requirements and subsequently presenting solution proposals to those clients.
• Providing input to client contract negotiations where required.
• Participate in deal qualification or selection processes timeously by responding to RFI / RFP's, prepare solution documentation and presentations.
• Establish and enhance relationships and network with partners, vendors, as wells as internal and external clients in the business unit solutions that meet the required levels of quality and standards within negotiated and agreed service levels, operational level agreements or contracts.

Core Functional Skills & Knowledge

• Solution Architecture
• Network Design
• Security Architecture
• WAN Solutions
• Stakeholder management
• Customer Focus
• Leading Teams / Team Leadership
• Digital Literacy
• Voice Gateway and Wireless Networks
• CISCO Solutions and Product Acumen
• Core Behavioural Competencies
• Job Match
• Culture Match
• Analysing
• Applying expertise & Technology
• Creating & Innovating
• Delivering Results & Meeting customer expectations
• Entrepreneurial & Commercial thinking

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in Computer Science or Information Systems
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

5 Years Subject Matter expert in the below areas of expertise:

• Network (ICT) Solution Architecture
• Software Defined Networking (SDN)
• Software Defined wide Area Networks (SDWAN)
• Multiple Protocol Label Switching MPLS
• Local Area Network (LAN) Design
• Wi-Fi Network Design    
• Network Security
• Transmission systems (DWDM/GPON etc.)
• Cloud Computing
• Project Management

Certifications

• A security industry certification is preferred including but not limited to CISSP, SSCP, CISM, SANS GSEC, ECSA, ECSP, and Security+.
• Cyberarc, BeyondTrust or Sailpoint certified technical specialist
• Cisco CCNA and CCDA or equivalent from other OEMs