Spec: Infr Monitoring Engineer (MCoE) at BCX

Core Description

• Responsible for the advanced operational support of the MCoE infrastructure monitoring platforms (Entuity, SCOM, SolarWinds and/or other monitoring technologies). This includes enhancing and improving the platforms into a mature monitoring solution and support in troubleshooting/investigations of major Incidents.

Key Deliverables / Primary Functions

• Contribute towards the overall MCoE Solution strategy and innovation thereof, including the MCoE strategy and roadmap.
• Support of the major monitoring platforms which include troubleshooting, installations, patching and full-scale deployments.
• Identify and mitigate Technology, Commercial and Delivery risks in proposed solutions.
• Engage with external stakeholders, along with BCX OEM’s, to understand and shape client strategy and requirements and subsequently present solution proposals to those clients.
• Participate and improve on overall MCoE process.
• Collaborate with and facilitate efficient engagement between and within BCX Divisions with regards to infrastructure monitoring solutions.
• Establish and enhance relationships and network with partners, customers, and vendors
• Maintain Certifications of Core Technologies in MCoE

Core Functional Skills & Knowledge

• Database Management
• Infrastructure Deployment
• Infrastructure Development& Support
• Infrastructure Management

Core Behavioural Competencies

• Applying expertise & Technology
• Culture Match
• Delivering Results & Meeting customer expectations
• Formulating Strategies & Concepts
• Job Match
• Planning & Organising
• Relating and Networking

Minimum Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Computer Science
• OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

• 5 Years’ experience with advanced monitoring tools (Entity, TrueSight, CiscoPrime or DNA, Broadcom DX Technologies, SCOM Etc)

Or

• If highets qualification is grade 12, 7 Years’ experience with advanced monitoring tools (Entity, TrueSight, CiscoPrime or DNA, Broadcom DX Technologies, SCOM Etc)