Spec: Sales Account Management at BCX

Core Description

Responsible for the management of the full sales cycle for defined vertical and Customer base. Accountable to achieve or exceed the full Revenue target. Responsible to ensure Data Quality and integrity on Sales force is kept at the agreed levels.
 

Key Deliverables / Primary Functions

• Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
• Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
• Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
• Drive a culture of accountability, manage by objective and build a high-performance team driven by customer satisfaction
• Design and execute on the account plan

Functional Skills

• Computer Literacy
• Professionalism
• Punctionality
• Telephone Etiquette
• Time & Priority Management
• Office Management

Behavioural Competencies 

• Developing and implementing account plan or strategy
•  People / Team Leadership 5. Decision Making
• Meeting customer expectations
•  Communication and Impact

Job Match Qualifications

• NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Commerce Experience
• 5 years ICT sales experience OR Grade 12 with 7 years ICT sales experience.
• Certifications / Professional Registration None Special Requirements/ Employment Condition Valid Drivers license Work Characteristics Non-Billable Office based/ Work from Home Based