Specialist: Analytics and Insights at MultiChoice

Key Performance Objectives

Tasks

Operational Delivery

• Build business requirements, executes projects and derives business insights
• Locate and defined new process improvements
• Complete projects/tasks assigned or working with other staff (internal /external) and following up on assigned projects/task
• Engage with customers to unpack requirements and design with for future requirements based on future needs.
• Create Information and Insights Packs inclusive of PowerPoint, Dash boarding or Reporting, or any fit-for-purpose reporting and information management tools.

Data Management

• Create Business Requirements documents for Solutions up to Data Modelling and Data Mapping stages including Presentation Specifications (excluding Technical Specifications)
•  Conducting Data Mining
• Turn data into information so that the client can gain a better understanding of the gaps within their business
• Utilise data to provide insights to the client in order to make effective business decisions
• Interpret data, analyse results using statistical tools and provide ongoing reports
• Develop and implement databases, data collection systems and data analytics
• Acquire data from primary or secondary data sources and maintaining databases/data systems
• Identify, analyse and interpret trends in complex data sets

Adherence to Policies and Procedures

• Ensure adhere to departmental and company policies and rules.
• Ensure compliance to all South African IT legislation and governance.

Qualifications Essential:

• A Diploma or equivalent certification in an analytical field

Qualifications Preferred:

• A Degree

Experience:

• A minimum of 3-5 years of experience gathering requirements and analysing data
• Prototyping Solutions
• Excellent visualization skills and storytelling capability
• SQL experience inclusive of SSAS, SSRS and SSIS advantageous
• Analytical thinking and strong communication skills
• Strong communication and problem-solving skills
• Experience drawing insights from BI / analytics models leveraging SAS
• Knowledge of business line processes, data, and associated applications
• Experience analysing and breaking down problems and information using structured frameworks and methodologies
• Robust skills in documentation creation with a high attention to detail including planning and organization
• Ability to think analytically and conduct customer-facing communications