MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995. Other businesses in the group are; M-Net (delivers thematic channels and exclusive content to DSt...
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Key Performance Areas
Specialist transfer pricing knowledge
- Demonstrates deep knowledge in area of TP specialization and is recognized as a subject matter expert.
- Challenges, tests and verifies proposed actions and procedures based on in-depth knowledge of industry, business, and transfer pricing laws.
- Stays current on TP developments, standards, applications and emerging TP technologies in order to address current/potential business opportunities and risks
- Analytical Thinking and Problem Solving - Effectively organizes and presents complex issues, results, and recommendations to MultiChoice Group Tax team and business.
TP projects and TP advice
- Project management: Lead TP technical projects relevant to business and applying complex transfer pricing concepts and economic / financial knowledge to resolve business challenges
- Solution driven: Supplying innovative transfer pricing and economic ideas, alongside responsive services and work products
- Modelling financial outcomes relevant to related party transactions – incl. evaluates and recommends modelling strategies that balance reliability, project objectives
- Understanding business’ priorities and requirements and anticipating their needs and challenges. Addresses business' questions regarding complex issues and manages risk and expectations associated with business transactions that may have TP impact.
Providing a fully integrated approach to transfer pricing
- Preparing TP documentation and assisting in defending transfer pricing in audits
- Ensure that key function and risks analyses support the methods chosen and the adjustments performed
- Review the functional and risk analyses to determine optimal business structures.
- Determine the TP method and delivery approach most suitable for transactions based on sufficient information gathered and business discussions
- Guide others in gathering relevant data & conducting effective analyses
- Review complex industry write-ups and share feedback with team.
- Manage and adjust data analyses based on accounting principles, financial/transactional data concepts and industry-specific/non-standard data sources
- Compile and maintain TP defence files in line with TP record keeping requirements
- Perform TP calculation reconciliation against AFS
Economic analysis
- Lead and oversee complex economic analyses to enable key business’s objectives. Prioritize and resolve various risk factors associated with economic analysis
TP review and reporting
- Conduct AFS related party disclosure reviews
- Review of TP/ RP disclosure notes in tax returns
- Monitor transfer pricing policies relating to intercompany transactions are adhered to and at arm’s length
- Assist Senior TP specialist with TP reporting.
People management and training
TP Talent Development
- Actively contributes to building the TP talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing TP team members
- Coaching and training
People management
- Manage TP specialist to ensure consistent and timeous delivery of daily and monthly outputs
- Provide transfer pricing technical training to business finance managers. This includes developing training material, for immediate and future use
Qualification
- Undergrad degree with an Hdip tax / Business degree / CA (SA)
Experience & skills
- Minimum of 5 years' TP experience gained in either a consulting, commercial or tax authority environment.
- Demonstrates technical knowledge of the differences between OECD TP Guidelines, UN TP Guidelines and with local TP rules and regulations and knows where to access and technically apply this information
- Solid knowledge of the practical application of the OECD TP Guidelines and OECD Pillar 1 and 2
- Excellent project management skills.
- Excellent financial analysis skills.
- Advanced excel skills – financial modelling experience an advantage
- Strong analytical, research and report writing skills.
- Transfer pricing training experience.
- Ability to form strong working relationships across all areas of the organization and effectively share and obtain information.
- Strong written and verbal communication skills.
- The ability to work at a fast-pace, often with shifting responsibilities
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Key Performance Objectives
Content Verification
Provide detailed reports that include:
- Content information
- Age Restriction and advisories
- Africa Customisation
- Scheduling advice
- Appropriate broadcast times
- Genres, Keywords &Themes
- Family track audio cuts
- Day time customization
- Timeously escalate any content queries and matters for second opinion on compliance or channel impact to the coordinator
- Ensure that you apply BCCSA and internal guidelines for Africa and shortform appropriately and assign the correct rating and supporting Metadata Drive and formulate processes to be efficient
- Monitor Content is verified according to running orders and storyline and all synergy metadata
- Escalate and communicate any content queries
- Escalate any serious concerns that could have Channel reputation and or BCCSA impact to Senior Specialist and PA manager
- Ensure content is verified and rated within deadline to contribute to the 99.995% on-air availability.
- Ensure Catch Up content is prioritised to be verified and rated to contribute to meet the 95% on time delivery to BTD VOD Ops
Scheduling advice to channels
- Ensure effective communication to stakeholders regarding high age titles and customizations through PA Coordinator
- Ensure effective communication on titles not suitable for Rest of Africa
Reporting, Controls, Process Implementation and Communication
- Assist the PA Manager with the refining of SOP’s
- Update daily 7-day Synergy error report for VOD Services and escalate any emergencies
- Ensure effective communication to all stakeholders at all times
- Manage adherence to the new Media Operations workflows and enforce the use of Viz One and all relevant Synergy Tools to ensure accurate verification, ratings, segmentation, etc. of content
- Implement Business Continuity plan
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Tasks
Time to Resolve interruptions
- Analyze all items escalated to Product Support team and identify better ways for front line staff to assist customers
- Provide input into Journey Owners to assist with optimizing and redesigning customer journeys.
- Provide input to and work with EBS to improve the time to resolve systemic issues experienced
Eliminate Disruptions
- Perform trend analysis to identify systemic issues experienced by staff and customers.
- Work with EBS, Finance, BT etc. to identify root causes of items escalated to product support
- Develop proposals for fixing items escalated.
Preventing Disruptions
- Analyze escalations to Product support team to predict larger potential problems.
- Work with EBS,Finance, BT etc. to prevent larger scale problems from occurring.
Ensure we are able to resolve disruptions
- Work with training to assist our front life staff to assist customers more appropriately.
Qualifications
- Degree in any service-related qualification
Experience
- A minimum of 3-5 years’ work experience, in a technology; telecommunications related environment
Technical Competencies (List the key technical competencies)
- Technologies
- Research
- Experiment design
- Statistics/applied Maths
- Stakeholder Management
- Monitoring and Evaluation
- Outside In thinking
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Key Performance Objectives
- Content Verification
- Content information
- Age Restriction and advisories
- Africa Customisation
- Scheduling advice
- Appropriate broadcast times
- Genres, Keywords &Themes
- Family track audio cuts
- Day time customization
- Timeously escalate any content queries and matters for second opinion on compliance or channel impact to the coordinator
- Ensure that you apply BCCSA and internal guidelines for Africa and shortform appropriately and assign the correct rating and supporting Metadata Drive and formulate processes to be efficient
- Monitor Content is verified according to running orders and storyline and all synergy metadata
- Escalate and communicate any content queries
- Escalate any serious concerns that could have Channel reputation and or BCCSA impact to Senior Specialist and PA manager
- Ensure content is verified and rated within deadline to contribute to the 99.995% on-air availability.
- Ensure Catch Up content is prioritised to be verified and rated to contribute to meet the 95% on time delivery to BTD VOD Ops
Scheduling advice to channels
- Ensure effective communication to stakeholders regarding high age titles and customizations through PA Coordinator
- Ensure effective communication on titles not suitable for Rest of Africa
Reporting, Controls, Process Implementation and Communication
- Assist the PA Manager with the refining of SOP’s
- Update daily 7-day Synergy error report for VOD Services and escalate any emergencies
- Ensure effective communication to all stakeholders at all times
- Manage adherence to the new Media Operations workflows and enforce the use of Viz One and all relevant Synergy
- Tools to ensure accurate verification, ratings, segmentation, etc. of content
Implement Business Continuity plan
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Key Performance Objectives
Strategy Execution
- Driving a cross-platform strategy for talent (we need to look further than our current ecosystem eg. YouTube, owned platforms)
- Drive Strategy to attract talent that resonates to the addressable market (eg. Subcultures, fashion)
- Drive Talent sharing partnerships with stakeholders and international broadcast partners
- Leverage SuperSport Talent to drive the sports narrative at all times
- Positioning SuperSport Talent as cool, fun, trendy and thought leaders in the sports industry
- Define measurable KPIs to track the success of talent strategies, such as audience engagement metrics, platform reach, and partnership outcomes.
Operational Delivery
- Ensure that the best suitable Talent is recruited to meet the department`s broadcast objectives, considering long-term skills planning and diversity goals
- Manage local and international talent contracts within the business unit with the support of the Legal team.
- Work closely with the Head of Legal to ensure consistency across all contracts and adherence to Supersport ISP policy regulations
- Serve as the primary point of contact for all local and international Talent
- Ensure efficient scheduling and management of the Talent team in line with business requirement and to promote excellence
- Develop and implement clear processes and ways of working for talent on scheduling, travel, clothing and company policies
- Manage the Talent team budget across SuperSport, with a focus on cost efficiencies and value optimization
- Work with Content teams to align all talent demand and supply requirements for any given project
- Work with the Commercial team to ensure that clothing deals fit the production requirement and work on our talent pool.
- Work with other departments such as Digital to ensure that talent can work across platforms
- Utilize customer data and insights in collaboration with the CII (Customer Insights) department to inform talent-related decisions and strategies
People Management
- Lead, manage and develop a high performing team of talent by embedding formal performance development and informal coaching.
- Ensure talent deliverables are defined, communicated, and implemented
- Provide ongoing performance feedback to ensure that talent are aware of current standards and expectations..
- Motivate talent pool and ensure that their efforts are recognized to foster long-term engagement and loyalty
- Generate regular reports on the performance of talent to be presented to the SuperSport Exco highlighting both achievements and areas for improvement.
Stakeholder Management
- Manage negotiations with external clients to secure value-driven partnerships and ensure alignment with SuperSport’s brand..
- Build effective relationships with key stakeholders within SuperSport to improve operational management systems, processes and alignment to best practices.
- Build effective relationships within the broader Broadcasting community, sporting bodies and third-party suppliers.
- Be the central management point for talent requests.
- Serve as the central management point for talent requests, ensuring efficient and transparent communication channels with all stakeholders.
Qualifications
- A degree in Business Management/Sports Management/Related Field is preferable.
- A post graduate qualification is preferred
Experience
- A minimum of 8-10 years’ experience in media, TV, digital and social platforms environment
- Proven experience in various departments in the television industry
- Preferably proven track record with networking and dealing with sports bodies.
- Preferable experience in contractual negotiation
- Proven experience in people management
- Proven ability to manage international talent and partnerships, leveraging cultural competence and global industry insights.
- Proven experience in adapting talent strategies to align with changing market demands and audience behaviors
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Key Performance Objectives
Tasks
Relationship Building
- Proactively build relationships and use influence across the business to gain trust of senior management
- Network with Learning practitioners in other businesses (through external forums, conferences (national and international) and
- Establish, build, and maintain relationships with key stakeholders across the business
- Liaise with internal and external suppliers regarding course content, design, logistics, invoicing and materials
Needs Analysis
- Set up processes and systems to capture accurate and relevant training needs on an individual, team and organizational level.
- Support HR and line managers to analyze training needs at individual and team level using appropriate methods
- Set up processes and systems to conduct appropriate skills audits
- Conduct skills audits and report on skills gaps
- Liaise with the SETA and conduct research to obtain strategic skills development information as the basis for the skills development plan
- Cost the skills development plan in own area of responsibility and propose alternatives to ensure cost-effectiveness of development resources
Programme Management
- Set up and manage processes to implement the Skills Development Plan in own area of responsibility
- Source appropriate training providers to fulfil the Skills Development Plan and contract with them following Organizational processes
- Manage the performance of training providers against agreement
- Facilitate training where necessary
Governance
- Set up and manage systems and processes to supply accurate and complete data for regulatory reporting (WSP, ATR, BBBEE and other reports)
- Set up processes and systems to ensure that proper records of training are kept (including electronic LMS)
- Provide monthly analytical reports to HR and business on progress against the Skills Development Plan
- Ensure recovery of training expenditure from the SETA and business units
- Ensure the quality and cost effectiveness of external training providers on the database
- Ensure that learner support processes are designed and implemented
Qualifications
- A Bachelor’s degree/Diploma in Human Resources Management
Experience
- A minimum of 5-8 years’ experience in a learning role or similar
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Key Performance Objectives
Tasks
Audience Insight
- Provide specialist advice in the usage and interpretation of audience metrics for business to enable performance tracking of channel, genre, package and events
- Perform various audience analysis by using metrics and measurement systems to provide insight, render advisory services to channels and support business decision-making
- Ensure reports and metrics are consistent and comparable across channels and programmes
- Use DStv-I data to articulate audience insights
- Interpret stakeholder strategy and ensure the audience insights are aligned with priorities
- Identify and execute initiatives according to level of authority where audience insights are not aligned
- Liaise and promote the use of the standard and automated reporting services and toolsets to Group stakeholders
- Identify bespoke research requirements based on audience insights
- Continually evolve the approach to data mining to ensure that insights remain fresh and relevant
Reporting
- Provision of timely and accurate reports in accordance with business and management requirements
- Report on viewership insights of the connected customer
- Compile key measurement reports
- Ensure the data reported on is robust and reliable where representative samples have been used
Stakeholder Relations
- Provide specialized and technical support to internal and external stakeholders to ensure achievement of functional and organizational objectives
- Establish and monitor healthy, diverse internal and external relations and recommends remedial actions where required, in the achievement of organizational goals
Qualifications Essential
- Degree / Diploma in Media / Marketing / Psychology
Qualification Preferred
- Degree in Economics / Marketing / Business advantageous
Experience
- 3-6 years’ experience in television audience analysis and insights experience in SA market
- Rest of Africa experience an advantage
- Familiar with basic audience measurement methodologies and statistical functions
- Good understanding of audience metrics and the terminology thereof
- Knowledge of various software systems – InfoSys, TechEdge, Transmit, Tableau
- Preferred: An understanding of MCA’s technologies and package offerings
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Key Performance Objectives
Tasks
Operational Delivery
- Build business requirements, executes projects and derives business insights
- Locate and defined new process improvements
- Complete projects/tasks assigned or working with other staff (internal /external) and following up on assigned projects/task
- Engage with customers to unpack requirements and design with for future requirements based on future needs.
- Create Information and Insights Packs inclusive of PowerPoint, Dash boarding or Reporting, or any fit-for-purpose reporting and information management tools.
Data Management
- Create Business Requirements documents for Solutions up to Data Modelling and Data Mapping stages including Presentation Specifications (excluding Technical Specifications)
- Conducting Data Mining
- Turn data into information so that the client can gain a better understanding of the gaps within their business
- Utilise data to provide insights to the client in order to make effective business decisions
- Interpret data, analyse results using statistical tools and provide ongoing reports
- Develop and implement databases, data collection systems and data analytics
- Acquire data from primary or secondary data sources and maintaining databases/data systems
- Identify, analyse and interpret trends in complex data sets
Adherence to Policies and Procedures
- Ensure adhere to departmental and company policies and rules.
- Ensure compliance to all South African IT legislation and governance.
Qualifications Essential:
- A Diploma or equivalent certification in an analytical field
Qualifications Preferred:
Experience:
- A minimum of 3-5 years of experience gathering requirements and analysing data
- Prototyping Solutions
- Excellent visualization skills and storytelling capability
- SQL experience inclusive of SSAS, SSRS and SSIS advantageous
- Analytical thinking and strong communication skills
- Strong communication and problem-solving skills
- Experience drawing insights from BI / analytics models leveraging SAS
- Knowledge of business line processes, data, and associated applications
- Experience analysing and breaking down problems and information using structured frameworks and methodologies
- Robust skills in documentation creation with a high attention to detail including planning and organization
- Ability to think analytically and conduct customer-facing communications
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Key Performance Objectives
Controls, Governance and Policies
- Develop, implement and maintain robust controls, procedures and policies
- Responsible for monitoring compliance with various Tax legislation
- Responsible for monitoring compliance to MCG policies
- Review and implement recommendations to policies
- Ensuring compliance to MCG tax framework
- Assist with providing/collating information to revenue authority queries
- Document all processes and ensure that the relevant controls have been implemented
- Assist with SA CbCR and CFC compliance, including collation of relevant data.
Monthly Activities
- Monthly review and approval of detailed tax computations in accordance with tax legislation for group companies
- Review and approval of monthly tax journals in SAP
- Prepare, review and approval of monthly effective tax rate disclosures
- Timely review and submission of tax disclosures on HFM
- Review of monthly tax cashflow disclosures and submission to the Central Accounting Team
- Review and approval of monthly tax provisions, accruals and contingent liability schedules, ensuring that these reconciles to the respective GL accounts.
- Liaise with finance teams to collate data in relation to taxes incurred
- Monthly review and filing of direct and indirect taxes (including VAT and withholding tax) and verification. Perform reasonability of calculations, analysis of movements in the GL accounts and provide relevant commentary.
- Ensure accuracy, validity, and completeness of payments to revenue authorities
- Review monthly tax returns and supporting schedules for submission to applicable revenue authorities
- Ensure monthly clearing of GL accounts
- Ensure correctness of the tax codes loaded into the ERP systems
- Review and approve of monthly balance sheet reconciliations, ensuring that all reconciling items are adequately explained and cleared
- Perform monthly tax reasonability, analysis and explanation for variances e.g., VAT analysis, effective tax rate, total tax contribution, FOREX analysis, etc.
- Prepare monthly tax dashboard
- Provide guidance on transactional tax treatment
- Provide assistance with the implementation of processes and monitoring of plans
- Conduct monthly Governance meetings with Business Partners
Interim and Year end activities
- Lead preparation of tax/audit packs
- Prepare disclosure for accounting packs and Annual Financial Statements
- Review tax returns
- Review of provisional tax calculations, returns and payments
- Attend to statutory audit queries
- Conduct Receiver of Revenue reconciliations
- Calculate prior year tax adjustments
- Conduct Deferred Tax calculations (Balance sheet method)
- Assist with country-by-country reporting
- Arrange and co-ordinate tax training for tax accountants and finance
General Activities
- Drive the team to ensure accuracy and quality in all deliverables
- Assisting the Senior Manager on strategic projects as determined by the Head of Tax
- Supporting Group Tax on changes in legislation and provide recommendations
- Drive efficiency, streamlining, automation and effective processes
- Consider and understand IFRS implications and impact on tax computations, etc.
- Participate in ad hoc projects that arise on a continuing basis
- Manage Annual Financial Statements tax disclosures for SA
- Attend to business partner queries
- Manage, improve and develop relationships with internal and external stakeholders
- Run with tasks and be proactive in delivery
- Recommend and implement process efficiencies, including implementation of tax controls
- Provide general tax admin services
- Provide various Tax reports
People Management
- Oversee the activities of your direct reports to ensure effective delivery of business unit objectives
- Contribute to developing a high performing team by embedding a formal performance optimisation process and informal coaching
- Encourage frequent knowledge sharing between team members
- Determine and analyse development needs for the team and ensure that identified training requirements are budgeted for and executed
- Interview and recruit new members of the team
- Resolve grievances raised by team members and escalate only if required
- Address poor performance of any team member through the formal Performance Improvement Programme and ensure that continued poor performance is appropriately dealt with
- Motivate team members and ensure that their efforts are recognised
- Work closely with management, to ensure that the requirements for fraud awareness training is timeously identified, developed, rolled out and managed across the business
- Ensure that learning strategies align to business needs and are effectively implemented
Qualifications
- BComm in Accounting
- Tax qualification (HDip Tax/Advanced tax diploma/Masters)
- CA(SA) preferred
Experience/Skills
- Minimum 5 years’ relevant experience in a similar role
- SAP system experience
- Minimum 3-5 years’ people management experience in a similar role
Method of Application
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