Senior Specialist Learning at MultiChoice

Key Performance Objectives

Tasks

Relationship Building

• Proactively build relationships and use influence across the business to gain trust of senior management
• Network with Learning practitioners in other businesses (through external forums, conferences (national and international) and
• Establish, build, and maintain relationships with key stakeholders across the business
• Liaise with internal and external suppliers regarding course content, design, logistics, invoicing and materials

Needs Analysis 

• Set up processes and systems to capture accurate and relevant training needs on an individual, team and organizational level.
• Support HR and line managers to analyze training needs at individual and team level using appropriate methods
• Set up processes and systems to conduct appropriate skills audits
• Conduct skills audits and report on skills gaps
• Liaise with the SETA and conduct research to obtain strategic skills development information as the basis for the skills development plan
• Cost the skills development plan in own area of responsibility and propose alternatives to ensure cost-effectiveness of development resources

Programme Management 

• Set up and manage processes to implement the Skills Development Plan in own area of responsibility
• Source appropriate training providers to fulfil the Skills Development Plan and contract with them following Organizational processes
• Manage the performance of training providers against agreement 
• Facilitate training where necessary 

Governance 

• Set up and manage systems and processes to supply accurate and complete data for regulatory reporting (WSP, ATR, BBBEE and other reports)
• Set up processes and systems to ensure that proper records of training are kept (including electronic LMS)
• Provide monthly analytical reports to HR and business on progress against the Skills Development Plan
• Ensure recovery of training expenditure from the SETA and business units
• Ensure the quality and cost effectiveness of external training providers on the database
• Ensure that learner support processes are designed and implemented

Qualifications

• A Bachelor’s degree/Diploma in Human Resources Management

Experience

• A minimum of 5-8 years’ experience in a learning role or similar