Programme Acceptance Classifier at MultiChoice

Key Performance Objectives

Content Verification

Provide detailed reports that include:

• Content information
• Age Restriction and advisories
• Africa Customisation 
• Scheduling advice
• Appropriate broadcast times 
• Genres, Keywords &Themes 
• Family track audio cuts
• Day time customization
• Timeously escalate any content queries and matters for second opinion on compliance or channel impact to the coordinator
• Ensure that you apply BCCSA and internal guidelines for Africa and shortform appropriately and assign the correct rating and supporting Metadata Drive and formulate processes to be efficient
• Monitor Content is verified according to running orders and storyline and all synergy metadata
• Escalate and communicate any content queries 
• Escalate any serious concerns that could have Channel reputation and or BCCSA impact to Senior Specialist and PA manager 
• Ensure content is verified and rated within deadline to contribute to the 99.995% on-air availability.
• Ensure Catch Up content is prioritised to be verified and rated to contribute to meet the 95% on time delivery to BTD VOD Ops

Scheduling advice to channels 

• Ensure effective communication to stakeholders regarding high age titles and customizations through PA Coordinator
• Ensure effective communication on titles not suitable for Rest of Africa

Reporting, Controls, Process Implementation and Communication

• Assist the PA Manager with the refining of SOP’s
• Update daily 7-day Synergy error report for VOD Services and escalate any emergencies
• Ensure effective communication to all stakeholders at all times
• Manage adherence to the new Media Operations workflows and enforce the use of Viz One and all relevant Synergy Tools to ensure accurate verification, ratings, segmentation, etc. of content
• Implement Business Continuity plan