Specialist: Artisan Development - Midrand at Construction Education & Training Authority (CETA)

JOB PURPOSE AND PROFILE

To provide coordination and administrative support to the Qualifications and Accreditation unit to ensure the effective and efficient coordination of Artisan Development efforts and projects implementation in support of the execution of the overall strategy.

RESPONSIBILITIES:

• Assist in the development of the strategy and budget for the Artisan Development business unit in consultation with the Senior Manager: Qualifications and Accreditation for accreditation operations across the CETA.
• Develop supporting tactical plans for Artisan Development to ensure execution of the strategic objectives and goals.
• Implement the tactical work plan by developing operational activities, ensuring alignment to the achievement of strategic objectives.
• Direct and lead the implementation of artisan development initiatives to support CETA in the implementation of its strategy and achieve its objective.
• Monitor and continuously evaluate progress of the business unit’s achievements against the tactical plan and strategic objectives.
• Use insights gained through business information to compile reports, and metrics to measure success and inform the business decision making process and realign objectives.
• Keep abreast of changes in legislation, regulations and/or the skills development environment and respond to changes through adjustments to the strategy and tactical plans as required.
• Provide advocacy on artisan development related matters to relevant stakeholders.
• Ensure the establishment, maintenance and improvement of Standard Operating Procedures, policies, and guidelines relating to the Artisan Development business unit in consultation with the Senior Manager: Qualifications and Accreditation.
• Coordinate the issuing of serial numbers for trade testing through liaising with the relevant providers.
• Submit requests to the National Artisan Moderation Body (NAMB) for the issuing of certificates for pre-NQF projects.
• Ensure the collection of certificates from the NAMB on behalf of entities and oversee the submission of certificates to relevant stakeholders. and drive service provider actions to achieve intended outcomes.
• Establish and maintain an Artisan Development framework and targets for the CETA.
• Report on learner targets, achievements and variances against the established strategy and tactical plans.
• Develop, implement and maintain standard management and reporting templates and tools to drive efficiency and continuous improvement in the business unit.
• Ensure the preparation, verification and submission of quality reports and related supporting documents to various stakeholders.
• Develop and maintain a quality standards databases and registers within the organisation and ensure data integrity and quality.
• Liaise with the special projects teams to implement specialist projects recommendations as required.
• Conduct and oversee the regular benchmarking of artisan development process and advise on the non-compliance to relevant standards.
• Schedule all the special projects based on the approved implementation plan and relevant reports that are due for artisan development.
• Prepare internal reports with relevant and required data for special project meetings.
• Perform all duties and responsibilities in line with applicable Acts, Regulations and per CETA relevant policies and procedures.
• Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
• Support and provide evidence to all internal and external audit requirements.
• Maintain quality risk management standards in line with relevant requirements.
• Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
• Review related Standard Operating Procedures in consultation with the Senior Manager: Qualifications and Accreditation to ensure business optimisation.
• Adhere to all relevant laws, policies and Standard Operating Procedures throughout the organisation.
• Contribute to the review and update of the CETA policies and procedures.
• Ensure all work performed is backed-up regularly as per ICT polices onto the CETA electronic servers.
• Apply / implement and undertake all activities and duties in line with policies, procedures and relevant laws and regulations applicable to the task at hand.
• Attend risk, compliance, ethics and fraud prevention updates meetings, trainings and workshops as scheduled by CETA.
• Contribute to the risk maturity levels at the CETA.
• Follow protocols and report suspicious activities, corrupt or fraudulent activities that one is aware of onto the CETA whistle blowing and fraud prevention hotline.
• Ensure that all relevant CETA registers, reconciliations and regulatory reports are compiled and submitted on time.
• Build and maintain relationships with all CETA business units for the purposes of expectations management and knowledge sharing.
• Provide advocacy on matters related artisan development to empower the CETA stakeholders to make informed decisions.
• Represent and participate in the organisation’s committees and tasks teams when required.
• Convene and attend meetings and present findings and business cases to relevant stakeholders when required.
• Implement timeous communication on progress.
• Attend and address all stakeholder queries timeously and effectively.
• Assist with the supervision of the team, by planning, assigning and monitoring tasks aligned to deliver on performance objectives and in response to changes in processes.
• Provide support in the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of supervised talent.
• Provide support in creating a high-performance culture and manage team performance effectively and provide input into the annual performance goals and measures into individual work plans based on agreed upon objectives.
• Provide support in the management of poor performance and disciplinary matters in line with the CETA’s policies and procedures.
• Live and demonstrate exemplary behaviours driven and anchored on / by CETA values.
• Ensure that on-the-job training, learning, and development is taking place.
• Share and play an effective role in ensuring that teams assist in achieving of strategic goals and mandate of the CETA.
• Supervise, empower, coach and /mentor interns that are assigned to the business unit
• Contribute to the financial sustainability of CETA by ensure no wasteful and fruitless expenditures are incurred in area of responsibility.
• Ensure that is assisting the business unit to operate within the allocated operational.

Requirements

DESIRED SKILLS, EXPERIENCE AND COMPETENCIES

• Matric / Grade 12
• Qualified Artisan
• Degree in Education/Quality Management/Skills development &Training 
• ETDP Accredited Assessor/Moderator
• Valid Driver’s License

OTHER REQUIREMENTS

• Experience in Training & Development of Artisans
• Experience in Supervising others

The following Attributes are necessary to succeed in this role:

• Punctual, self-discipline and a motivated team player.
• Ethical consciousness and conduct in all dealings with the matters of CETA.
• Emotionally intelligent and communicates well across all levels.
• Analytical and pay attention to detail.
• Deadline driven.
• Adaptable and problem-solver.
• Excellent negotiation and organising skills.
• Innovative and creative self-starter.
• Ability to work with difficult individuals.