Specialist - Civil Technology Information at MTN

JOB DESCRIPTION

• For assisting the vendors in the management of day-to-day civil operational activities
• Provide assistance with respect to technical support on civil related issues across the region 
• Ensure alignment of the MNS vendors in line with changing business requirements in terms of civil related matters
• Ensure effective operations of civil structures at all times
• Ensure vendors adhere to Service Level Agreements in terms of the maintenance, operating and services of civil structures

RESPONSIBILITIES

Contract Management:

• Ensure the vendors adhere to Service Level Agreements
• Continually monitor and manage the civil related operations 
• Keep record of the activities of civil activities done
• Create awareness of changes in the way of work in the maintenance/restoring of civil structures
• Ensure vendors adhere do the maintenance/restoring of civil related activities
• Conduct audits on civil structure to ensure it is maintained as per the deliverable

Process and Procedure Effectiveness:

• Provide input into the development and distribution of standardised procedures, tools, processes for civil structures

Governance:

• Address deviations both external & internal
• Implement standard governance processes across regions
• Ensure compliance to proper contractual contract processes and practices
• Maintain contract governance policies, including administration, processes.
• Implement standard governance across the regions to manage managed services effectively 
• Ensure new activities within network environment is transitioned smoothly withing the network operations department

Communication and co-ordination:

• Continuously review and update best practice implementation.
• Assist and coordinate with financial and contracts departments. 
• Provide smooth workflow between departments by ensuring deadlines are met.

QUALIFICATIONS

Minimum Requirements:

Education:

• Minimum of 3 years tertiary qualification in related field

Experience:

• Minimum 3 years experience infrastructure/building environment
• Project Management experience 
• Contract Management experience
• Experience with working and manipulating data to achieve effective analysis
• Experience with working across business departments/Business Support
• experience in supervising others
• Experience working in a medium  organization