Specialist, Communication at Exxaro Resources

Job Advert Summary    
PURPOSE:

• To draft a new Communication strategy, which will foster effective information sharing between the business, internal and external stakeholders in the Lephalale Municipal area.
• To ensure effective communication is maintained as guided by the Communication strategy.
• To ensure the Company brand is visible at the Mine and in Lephalale.
• To be the local media liaison in conjunction with the Manager, Stakeholder Affairs.
• To assist with communication relating to the Inclusion and Engagement journey of the Business Unit.
• To assist with the roll out of the Culture themes.

Minimum Requirements    
QUALIFICATIONS:

•    B Degree (Relevant) (Essential/Minimum or)
•    BA Communication Science (Essential/Minimum)

EXPERIENCE: 

• 3-5 years Relevant experience at a mining/resources company in communication, incl. development of communication plan, budget management, communication project management, writing/editing, communication channel management, brand management. Environmental operations. (Essential/Minimum) Operational

REQUIREMENTS: 

•    Psychometric Assessment (Essential/Minimum)
•    Certificate of Fitness (Essential/Minimum)

Duties & Responsibilities    
Budget and Control    

• Monitor and track all spending according to the approved budget
• Report on the monthly spending according to the approved budget

Communication Activities    

• Develop a communication strategy for the Business Unit (BU) in line with the group Communications strategy
• Determine clear communication objectives for the BU as well as measurable targets to determine of objectives are met
• Develop communication plans for each of the different options of communication to internal and external stakeholders
• Give guidance on the best channels to use that will ensure that the message is clear and will enhance the Group’s brand within the relevant areas
• Measure the effectiveness of the campaigns and channels and make recommendations on improvements
• Responsible to ensure that the BU delivers clear communication that informs, engages and influences internal and external stakeholders
• Monitor the Group’s Brand and ensure that it is maintained in Lephalale on all media platforms
• Inform employees through effective communication on BU initiatives as well as sharing success stories to ensure that all see the value of these initiatives
• Create a positive sentiment and buy-in from all
• Compile monthly reports on communication initiatives and report to the management team
• Support the Practitioner, Communications with the Planning and project management of BU internal communication and external communication (to local stakeholders) projects, initiatives and campaigns in support of the group strategy, BU objectives, BU stakeholder affairs priorities and corporate/BU communication strategic plan
• Plan for and execute all communication activities related to communication project including develop content, manage design/production of collateral by service providers, engage and manage media service providers, branding and event management
• Support the Practitioner, Communications with the management of communication of corporate/BU announcements internally
• Liaise with corporate communication team to communicate BU announcements externally
• Launch of Projects i.e. Marapong new housing, Career Expo, Ga-Seleka Roads etc.

Communication Channels    

• Edit and publish content for communication channels and ensure content is up to date and relevant for employee audience
• Develop and implement editorial content plans for channels in support of and aligned to Business Unit (BU) communication campaigns/initiatives
• Validate the content created for group internal/external communication channels, as required

Compliance, Governance and Assurance    

• Ensure all communication activities are delivered in accordance within the Group, stakeholder affairs and corporate communications policies, guidelines, systems and procedures
• Adhere to sound corporate governance principles

Functional Management    

• Provide inputs to group corporate communication strategic plan
• Develop and execute BU communication plan.
• Ensure plan is aligned to BU stakeholder affairs, group stakeholder affairs and corporate communications strategic plans
• Engage BU management and corporate communications in delivery of BU communication
• Support development of corporate communications and brand policies, standards, guidelines, procedures, processes etc. and entrench at BU
• Actively participate in stakeholder affairs functional and cross- functional forums/Communities of Practice (COPs) as required to ensure alignment, coordination and integration

Safe and Healthy Work Environment    

• Maintain and ensure a healthy environment and safe operations practices
• Ensure compliance with all applicable Safety Health and Environmental (SHE) policies and procedures in line with set standards
• Encourage a culture that focuses on safety in all operations

Specialised Support    

• Support BU management with local media engagement
• Build relations with local media and serve as primary contact for local media incl. responding to queries/requests for information etc.
• Engage corporate communications to align media interactions
• Proactively identify/take advantage of opportunities to create brand awareness; build reputation and secure positive local media coverage Engage corporate communications to align brand awareness
• Support the development of communication self-service content, as required
• Manage key BU events/Very Important Person (VIP) visits
• Support stakeholder engagement and communication initiatives to ensure stakeholders understand the BU/Company and are aware of the BU's community development initiatives
• Support the Stakeholder Manager and BU in implementing the group stakeholder management approach, including management of the KAM approach incorporating stakeholder mapping and analysis workshops, engagement planning, monitoring and reporting via the stakeholder management system

Supplier Management    

• Manage the identification and contract service providers and
• Ensure the management of provision of the services including costs, delivery etc.
• Address all escalated performance issues to ensure seamless service delivery and adherence to Company governance

Behavioural Alignment    

Demonstrates the following:

• Creativity, collaboration, sociable and awareness to the ecosystem
• Stewardship, accountability, ability to develop trust, safety conscious and ethical
• Ability to respond quickly to business needs/agility, flexibility, continuous learning, innovation and proven ability to experiment on creative business solutions
• Ability to be inclusive, eagerness for multiple skills, embraces multiple cultures, accepts different approaches and be human-centric/empathetic
• Results oriented, quality driven, excellence, entrepreneurial abilities, efficient and effective