Specialist: Corporate Citizenship Field Measurement and Evaluation - Johannesburg at Absa Group Limited (Absa)

Job Summary

• To support the delivery and measurement of Group Corporate Citizenship programming, to help drive measurable material change in our communities through monitoring evaluation and reporting processes, to track, measure and demonstrate the Group's societal impact.

Job Description

Key Accountabilities:

Monitoring and evaluation

• In depth knowledge of M&E principles and methods.
• Develop M&E frameworks, tools and guidelines for data collection, i.e., Theory of change, LogFrames, metrics/KPIs/indicators, data collection templates, etc.
• Track and monitor programme delivery activities by Implementation Partners, including Business Units, Functions, Africa Regional Operations (ARO).
• Conduct regular field support visits to verify and validate programme delivery.
• Institutionalize, socialize and embed Monitoring and evaluation across the Group.
• Document lessons learnt and insights for continuous improvement.
• Provide capacity building and training to different stakeholders across the Group (i.e., Citizenship Center of Excellence, Business Units, Functions and ARO), including implementation partners, on the use of M&E tools and systems.

Data quality management and performance audits:

• Management and maintenance of database of project beneficiaries.
• Develop and implement procedures for effective data management.
• Conduct regular data quality assessments and spot checks.
• Conduct annual performance audits in collaboration with Internal and External Auditors.

Programme reporting:

• Excellent data analysis and report writing for ExCo, Absa Board and sub-committees of the Board (especially the Absa Africa Foundation)
• Competency developing engaging presentations to ExCo, Absa Board and sub-committees of the Board (especially the Absa Africa Foundation
• Manage the Absa Group Scorecard.
• Compile detailed quarterly and annual reports (quantitative and qualitative).

Research, insights, and evaluation:

• Design terms of references to conduct external evaluations of programmes.
• Design data collection instruments (interview schedules, questionnaires etc.).
• Manage independent and external research and evaluation projects.
• Understanding of quantitative and qualitative research methods.
• Analysis of research and evaluation through software packages such as SPSS, R, STATA, ATLAS, etc.
• Review research and evaluation reports in collaboration with external service providers.
• Conduct internal research, evaluation and insights to inform programme delivery.
• Package research and evaluation reports for ExCo, Absa Board and sub-committees of the Board (especially the Absa Africa Foundation.

Project management:

• Management of research and evaluation projects from initiation to closure.
• Support project teams in the delivery of programme interventions.
• Support project teams in conducting partner onboarding sessions and quarterly reflections
• Support project team with any M&E related requirements to drive programme delivery.

Qualifications:

• Bachelor’s Degree / Advanced Diploma in (Monitoring and evaluation, Development studies
• Education, Social sciences or Public administration), or related field.
• A Post-graduate degree would be an added advantage

Skills:

• Monitoring and evaluation
• Research and insights
• Programme reporting
• Data synthesis and analysis
• Data quality management
• Project management

Knowledge and Experience:

• 5-10 years experience in a similar environment, i.e., Monitoring evaluation and research in Public sector, NGOs or a Banking/Financial Services (Corporate Affairs).

Education

• Bachelor`s Degrees and Advanced Diplomas: Marketing (Required)