Specialist ETDP at SITA SOC (Ltd)

Purpose of the job:

• To deliver a total application/IT training service according to the training development cycle and best practices.

Key Responsibility Area:

• Design, develop and maintain training material.
• Facilitate training by using a variety of methodologies.
• Knowledge transfer.
• Comply with SITA corporate and departmental policies and business processes.
• System testing.
• Identify and report service risks.
• Project involvement.

Qualifications and Experience

• Required Qualification: 3-year National Diploma / Degree in Education, Training and Development Practices (ETDP) OR BA / BSc / BCom / BIT / BCompSc / BTech (NQF Level 6) plus an ETDP related certificate.
• Experience: 3 - 5 years' experience in a training environment, of which at least 2 years is in an application/ITrelated training environment.
• Knowledge of: IT/IS application training environment and training cycle; Client’s business culture, processes, policies and procedures; Various training methodologies and technologies; Current training legislation; Training quality standards; Assessment methodologies and tools. Knowledge and experience of e-learning design and development will be an advantage.
• Interpersonal/behavioral competencies: Attention to detail, analytical thinking, continuous learning, disciplined and resilient.