Specialist: Group Communication at Absa South Africa

Job Summary

The purpose of this role is to provide specialist communications support to senior internal stakeholders. This includes operational, business information, strategic messaging and colleague inspiration content that addresses the needs and strategic goals of the stakeholders.

Job Description

Accountability:  Implement the communications strategy

• Participate in the development and implementation of a communications programme, in line with the Group Marketing and Corporate Affairs and Executive leadership strategy and priorities
• Help develop and execute communications plans that complement the overarching programme, objectives and execution plan, in alignment with the Absa Group messaging and strategic objectives
• Demonstrate an understanding of business strategy, targets and performance and use it to shape communication strategies, plans and materials
• Anticipate future developments or issues and be proactive about discussing how communication can help create understanding
• Manage the co-ordination of activities across internal platforms, ensuring balanced communication and collaborative communications campaign development
• Participate in the strategic positioning of executives to various audiences including external stakeholders and media in partnership with the media and stakeholder relations teams
• Leverage platforms such as Workplace to maximise exposure for the Absa Group leadership
• Demonstrate an understanding of business issues and use communication to help solve organisational problems and achieve organisation objectives
• Participate in forums that drive internal alignment and collaboration and contribute in building cohesion within the communications community

Accountability:  Relationship building

• Develop and maintain relationships that inspire trust and respect
• Build a strong network and influence others to make things happen

Accountability:  Communications content development and management

• Help develop relevant communications content in line with the communications strategy - maintain clear communication with execution channel owners, manage the communications calendar and provide information to link with wider communications campaigns
• Write in a variety of styles for a variety of formats in a way that is engaging, grammatically correct including ghost writing for senior leaders in a way that captures their personality and spirit
• Develop plans for projects which include multiple stakeholders, uncertainty and risk
• Use communications expertise to help solve business problems

Accountability: Control measures

• Understand the control measures applicable to my role through reading the Code of Conduct and other training allocated to me. Where responsible for risks and controls ensure that these are appropriate and fit for purpose.
• All mandatory training completed to deadline and understood within given timescales.
• Where applicable, all key risks identified, tracked, logged and managed as per the Risk Framework procedures
• Where applicable, all key controls to have identified owners, with audit trail of regular review and maintenance together with supporting records.   
• Where applicable, all risk events (incidents) or control failures to be escalated, investigated, reported and fixed at root cause to prevent reoccurrence

Education

• Bachelor`s Degrees and Advanced Diplomas: Marketing (Required)