Specialist: Human Resource Administration (C3) at merSETA

Purpose: 

• The position is responsible for providing HR support and administration in all aspects of the HR function. This includes but is not limited to managing and delivering best-in-class, simplified end-to-end recruitment services, responding to employee queries, processing large volume of HR transactions and drafting documentation and reports required.

Key Responsibilities

• The ideal candidate should be able to fulfill and perform the following key responsibilities:
• Providing HR support and administration by overseeing various aspects of HR administration processes
• Responsible for recruitment and onboarding process
• Maintain a recruitment dashboard and MI/reporting tracking key metrics
• Process and administer terminations in line with the policy and procedure and ensure all exit processes are completed, and documentation are accurately maintained and recorded
• Prepare and process all payroll documentation and ensuring accurate and timely submissions to payroll.
• Responsible for drafting employment contracts for new hires
• Generate HR reports that provide valuable insights into workforce metrics and trends, aiding in informed decision-making and strategic planning
• Assist in the development and review of HR Administration policies, procedures and processes
• Accurate capturing of information on the HR system, ensuring the database is kept up to date
• Efficiently and effectively generate reports as required to assist the unit in achieving its targets ensuring accuracy of information
• Sound, effective, and efficient administration of all records and information including to enable easy accessibility, accuracy, and comprehensiveness of information
• Attend, handle and response to all employee queries ensuring amiable and timeous resolution.
• Address audit queries and findings efficiently and timely
• Execute HR projects as required
• Carry out ad hoc internal HR Audits to ensure full compliance to HR policies and procedures, up to date and accurate records and database

Qualifications and Experience

• A 3-year Diploma (NQF Level 6) in one of the following fields—or an equivalent NQF Level 6
• qualification that matches a 3-year Diploma in these areas:
• Industrial Psychology
• Human Resources Management
• Social Sciences
• Labour/Industrial Relations
• Commerce or related field
• 3 years’ experience in Human Resources operations within a public sector environment

Advantageous

• Bachelor’s degree (NQF Level 7) in one of the following fields —or an equivalent NQF Level 7 qualification that matches a bachelor’s degree in one of these areas:
• Industrial Psychology
• Human Resources Management
• Social Sciences
• Labour/Industrial Relations
• Commerce or related field
• More than 3 years’ experience in Human Resources operations within a public sector environment
• Strong experience in processing a high volume of transactions using standard operating procedures for recruitment, payroll input submission, employee personal data changes, reclassifications and related activities.
• Advanced knowledge of HR systems

Knowledge and Skills

• Excellent Interpersonal Skills
• Customer Service Orientation Skills
• Knowledge of all applicable legislation
• Technical Skills and Competence
• Collaboration and teamwork Skills
• Relationship Management Skills
• Attention to Detail
• Communication Skills
• Confidentiality

CLOSING DATE:28 January 2026