Specialist: Infrastructure Provisioning at SITA SOC (Ltd)

Purpose of the job

• To assist with the management of service request for data lines, client billing and processing of supplier invoices.

Key Responsibility Areas

• The provision and managing of a portfolio of support services to Line Managers;
• Provisioning of the SITA Network and Telecommunication infrastructure;
• Ensure that measuring and reporting upon the performance of the IT Infrastructure Service processes are in place and effective;
• Ensure that all the service request is maintained and update on a weekly basis;
• Reporting and Communication;
• Attend meetings.

Qualifications and Experience

• Minimum: 3-Year National Diploma / Degree in Office Administration or in Business Management / NQF level 6.
• Certification: ITIL Foundation will be an added advantage.
• Experience: 3 – 4 years working experience performing request fulfilment management in a corporate/public sector organization.

Deadline:8th December,2025