Specialist: Procurement Operational Serv at Telkom

Core Description

• Responsible for driving the transformation of procurement operations through a combination of process improvements, well defined work instructions, training manuals, technology enablement and continuous development of value-added services and solutions. Operationalises the procurement operations element of the Centre Of Excellence to support the entire Telkom Group and onboarding of additional scope as and when needed.

Job Responsibilities

• Drive continuous improvement and operational excellence to realise group economic efficiencies across the Telkom Group as well as across the outsourced providers.
• Strong focus on delivery with the ability to lead cross functional teams, outsourced providers, as well as supporting the Telkom Group and its subsidiaries.
• Manage complex and dynamic environment which is always changing and evolving.
• Facilitate, drive and implement procurement best practices and standards.
• Develop & implement KPI's and manage exceptions across the group.
• Facilitate procurement related training sessions across the outsourcing providers, subsidiaries, BU's.
• Compile plans, processes, work instructions, training material and how to guidelines to provide an enabling environment to drive continuous improvement.
• Establish measures and controls to ensure and track successful implementation of plans in alignment with the overall KPI framework.
• Track SLA's and implement amendments/ additional measurements when needed.
• Manage risk through continuous review of the P2P Group environment and mitigate risk.
• Project manage procurement related transformational projects/ solutions/ initiatives across the Group.
• Track customer satisfaction and compliance and continuously address performance barriers and efficiency improvements.
• Strong people leadership, internal and external customer relationship builder key to deliver required transformation.
• Support Procurement audit reviews across the group and mitigate any audit findings.
• Identify risks and implement controls proactively.

Competencies

• Championing Customer Needs
• Controlling Costs
• Making Accurate Judgments and Decisions
• Sharing Information
• Core Competencies

FUNCTIONAL KNOWLEDGE

• In depth understanding of Source to Pay to identify and mitigate Procurement risk; In depth knowledge of the P2P environment; Procurement Operations and MDM Applications

FUNCTIONAL SKILLS

• Team worker; Communicating with impact and drive for results; Managing and leading change; Content Management; Time and priority management drive for results

ATTITUDES/ LEADERSHIP COMPETENCIES

• Values aligned to Telkom Values; Professionalism; Customer excellence orientation; Results focussed; Strong sense of urgency; Interacting with people; Directing cross functional teams; Empowering individuals; Problem solving and decision making; Data Management; Examining Information; Adopting practical approaches

Education

• NQF 6: 3 year Diploma/ National Diploma

Experience

• 5 Years relevant experience