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Telkom SA SOC Limited is a South African wireline and wireless telecommunications provider, operating in more than 38 countries across the African continent. Telkom is a semi-privatised, 39% state-owned enterprise.
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Core Description
To assist in the execution of product life cycle management in the most effective way that would optimise product performance and customer satisfaction.
Job Responsibilities
OUTPUT 1
- Launched Product Enhancements
SUB-OUTPUTS
- Develop preliminary screen and gain approval
- Compile product launch plan
- Obtain approval of product launch plan
- Establish product launch team
- Allocate responsibilities and target dates to team members
- Ensure execution of allocated tasks/ responsibilities
- Arrange progress review meetings
- Manage the launch function of product
- Evaluate launch and provide feedback to relevant parties
RANGE
- Product Description & Status
- Pricing Plan
- Distribution Plan
- Promotion Plan
- Competitive Assessment
OUTPUT 2
SUB-OUTPUTS
- Identify internal customers who require training
- Identify external customers who require training
- Coordinate training content and programme with training group or
- conduct product management workshop
- Ensure training is provided to internal customers
- Obtain feedback with regard to training effectiveness
RANGE
- Internal customers :
- Operational Personnel
OUTPUT 3
- Produced Management Reports
SUB-OUTPUTS
- Obtain all relevant information
- Draw up report schedule
- Produce reports
- Forward report
- Obtain feedback/ approval with regard to submitted reports
- Utilize quality process to analyze and present data
RANGE
- Availability of information
- Record of facts/ own conclusions
OUTPUT 4
SUB-OUTPUTS
- Document product plans
- Obtain buy in from stakeholders
- Finalize product plans
- Approve product plans
- Compile virtual team
RANGE
- Marketing plans
- Components of product plan :
OUTPUT 5
SUB-OUTPUTS
- Allocate responsibilities and target dates to team members
- Arrange progress review meetings
- Ensure execution of allocated tasks/ responsibilities
RANGE
- Distribution plan
- Components of product plan :
- Product Description and Status
- Pricing plan
- Promotion plan
- Competitive Assessment
OUTPUT 6
- Managed Customer Portfolio
SUB-OUTPUTS
- Compile reports
- Analyse data
- Identify trends
- Make recommendations
RANGE
- Data
- Post-paid
- Pre-Paid
- Loyalty
- Campaigning
- Hybrid
- Telkom Mobile
- Voice
Competencies
- Leveraging Opportunities
- Displaying Creativity
- Communicating Effectively
- Sharing Information
Core Competencies
FUNCTIONAL KNOWLEDGE
- Marketing; Market Trends; Technical Products; Marketing Procedures; Business Acumen
FUNCTIONAL SKILLS
- Presentation Techniques; Computer Applications; Project Management; Negotiation Techniques; Report Writing Techniques
- ATTITUDES/ LEADERSHIP COMPETENCIESCost Conscious; Goal Orientated; Committed; Punctual
Education
- NQF 6: 3 year Diploma/ National Diploma
- OR NQF 4: Grade 12
Experience
- 3 Years relevant experience
- OR 5 years relevant experience
go to method of application »
Core Description
To track all points of customer engagement, addressing customer queries, and identifying ways to improve our customer service and experience. To ensure success as a customer experience liaison, exhibiting in-depth knowledge of customer engagement channels and experience in Openserve. Applying customer engagement expertise resulting in excellent customer relationship management and a positive brand image. Maintain a high quality of Service to ensure Openserve meets the KPI targets and customer satisfaction expectancy and improve quality of service by performing customer queries/ complaints trend analysis.
Job Responsibilities
OUTPUT 1
- Track customer experiences across online and digital channels, and touchpoints
SUB-OUTPUTS
- Communicate desired outcomes
- Monitor progress
- Provide feedback
- Implement corrective actions
RANGE
- All Relevant Disciplines Across All Service Organizations
- Various
OUTPUT 2
- Internally collaborate with the right departments (Sales and marketing, Network/ Assurance, Fibre or Broadband and Strategy and Architecture) to
- enhance customer services and brand awareness.
SUB-OUTPUTS
- Identify inter-departmental interfaces
- Proactively build relationships
- Using all available tools of collaboration for frequent communication and internal alignment
RANGE
- All Relevant Disciplines Across All Service Organizations
- Various
OUTPUT 3
- Respond to customer queries in a timely and effective manner, via identified channels and platforms.
SUB-OUTPUTS
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Communicating and coordinating with colleagues as necessary.
RANGE
- All Relevant Disciplines Across All Service Organizations
- Various
OUTPUT 4
- Aligning customer experience strategies with business strategy
SUB-OUTPUTS
- Iteratively improve customer experience strategy based on performance data
RANGE
- All Relevant Disciplines Across All Service Organizations
- Various
OUTPUT 5
- Providing input to business processes, factoring or highlighting customer compliments and complaints.
SUB-OUTPUTS
- Suggest new improvements to reconfigure business processes
RANGE
- All Relevant Disciplines Across All Service Organizations
- Various
OUTPUT 6
- Improve and sustain Assurance and Fulfilment across all regions & centre through an approved customer engagement model
SUB-OUTPUTS
- Respond promptly to customer inquiries.
- Communicate with customers through various channels.
- Communicating and coordinating with colleagues as necessary.
RANGE
- All Relevant Disciplines Across All Service Organizations
- Various
Competencies
-
Acting Decisively
- Demonstrating Self-Insight and Awareness
- Driving Continuous Improvement
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Technical; Telkom Infrastructure; Computer Software; Telkom Products and Services
FUNCTIONAL SKILLS
- Analytical; Problem Solving; Communicating; Telephone Etiquette; Computer; Customer Servic; Interpersonal; Analytical; Organizing Techniques; Dedicated; Reliable; Accurate; Assertive; Efficient; Customer Focus
ATTITUDES/ LEADERSHIP COMPETENCIES
- Empathic; Responsible; Integrity; Diplomatic; Reliable; Accountability; Accurate; Dedicated; Proactive; Respect; Responsible; Tactful; Team Player; Quality Awareness; Reliable; Initiative; Customer Focus
Education
Experience
go to method of application »
Core Description
- Responsible for the monthly, semi-annual & annual consolidations and statutory reporting requirements for the Group. The position coordinates with subsidiaries, Business Units, Internal and External Auditors.
Job Responsibilities
- Manage and co-ordinate monthly, Interim and Annual statutory reporting requirements of the Group. Responsible for ensuring that the Telkom Group adheres to the relevant accounting standards and stock exchange regulations and consistent application throughout the Telkom Group Responsible for:
- The preparation of monthly, quarterly and annual consolidated financial statements including analyzing data from subsidiaries and business units
- Reconciliation of intercompany balances and preparation of related elimination entries
- Assist in development and implementation of consolidation process improvements
- Assist in verifying the accuracy of financial data presented in SENS announcements and press releases
- Assists in the management of month-end close processes
- Provide technical accounting expertise and policy interpretation for complex transactions.
- Review proposed contracts and other potential transactions and advise finance and business leaders of the accounting implications
- Assist in audit process through the
- Build relationships with relevant stakeholders by building and managing internal and external customer relationships
- Motivate, lead, guide and mentor the Statutory Reporting teampreparation of schedules and communications with external auditors
Competencies
- Acting with Integrity
- Acting Decisively
- Working with Financial Information
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Business Acumen; Business Management; Business Plan; Change Management; Financial Management; Financial and Billing Systems; Measurement Techniques; Organizational Functionalities; Problem Solving
FUNCTIONAL SKILLS
- Analytical Ability; Change Management; Conflict Management; Leadership Communication; Empowering; Visionary
ATTITUDES/ LEADERSHIP COMPETENCIES
- Business Leadership; Market Leadership; Organizational Leadership; Personal Leadership; Thought Leadership; Values Aligned with Telkom Values (CHART)
Education
Experience
- 7 Years relevant experience, of which at least 2 years on management level
Certifications
- Accounting body (e.g.SAICA, SAIPA)
- South African Institute of Chartered Accountants
- CA (SA) Chartered Accountant
go to method of application »
Core Description
To repair and maintain Telkom's cable network, across the entire range, in order to provide a continuous service to all our customers.
Job Responsibilities
OUTPUT 1
SUB-OUTPUTS
- Receive and interpret instruction and/ or authorization
- Request and/ or obtain material
- Prepare work area
- Secure work area
- Joint and/ or terminate cables
- Rehabilitate work area
RANGE
- Optic Fibre Network
- Aerial, Underground, Lashed Underground, Coax And Junction Cables
- Pulse Code Modulation
- Trunk Entrance
- Street Distribution Cabinet
- Outdoor Distribution Points
- Indoor Dp
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
- Aerial, Underground, Lashed Underground & Junction Cables
- Pulse Code Modulation
- Truck entrance
- Street Distribution cabinet
- Outdoor distribution points
- Indoor DP
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 2
SUB-OUTPUTS
- Inspect resources
- Replace and/ or service resources
- Update records
RANGE
- Inclusive of Toolkit, Vehicle, Test Gear and Mechanical Aids
OUTPUT 3
SUB-OUTPUTS
- Obtain documentation
- Complete and/ or certify documentation
- Verify records
- Submit records
RANGE
- Inclusive of Administrative, Technical, Quality, Productivity and
- Safety
OUTPUT 4
- Repaired/ Maintained Cable Network
SUB-OUTPUTS
- Receive and interpret instruction and/ or authorization
- Request and/ or obtain material
- Prepare work area
- Secure work area
- Diagnose and localise fault and/ or task
- Complete task and/ or repair fault
- Update cable records
- Cut-over from old to new Cable network
RANGE
- Optic Fibre Network
- Aerial, Underground, Lashed Underground, Coax And Junction Cables
- Pulse Code Modulation
- Trunk Entrance
- Street Distribution Cabinet
- Outdoor Distribution Points
- Indoor Dp
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
- Aerial, Underground, Lashed Underground, Coax And Junction Cables
- Pulse code modulation
- Truck entrance
- Street Distribution Points
- Outdoor distribution points
- Indoor DP
- Main Distribution Frame
- Nicotra System
- Overhead Optic Fibre, All Types Of Cable Joints
OUTPUT 5
SUB-OUTPUTS
- Receive inspection order
- Execute quality inspection
- Liaise with customers/ contractorsRANGE
- Existing networks
- Quality
- Routine
- Ad Hoc
- New works
- Power crossings
- Acceptance
- Testing cables
- Identifying cables (pin point)
OUTPUT 6
SUB-OUTPUTS
- Receive instruction
- Locate area and analyze task
- Identify problematic sections
- Liaise with land owners
- Cut and remove vegetation
- Perform task
- Provide feedback to relevant role players
RANGE
- Bush/ Tree cutting
- Heavy vegetation
- Medium vegetation
- Light vegetation
Competencies
- Acting Decisively
- Demonstrating Self-Insight and Awareness
- Driving Continuous Improvement
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Health and Safety; Test Equipment; Telkom Procedures; Work Area; Network Structure; Telkom Policies
FUNCTIONAL SKILLS
- Hand Tool Handling; Planning; Hand/ Eye/ Ear Coordination; Communicating; Computer Literacy
ATTITUDES/ LEADERSHIP COMPETENCIES
- Careful; Helpful; Initiative; Team Player
Education
- NQF 4: Grade 12 and relevant modular training
- OR NQF 3: Grade 10 and relevant modular training
Experience
- 3 Years relevant experience
- OR 3 years relevant experience
go to method of application »
Core Description
- Responsible for driving the transformation of procurement operations through a combination of process improvements, well defined work instructions, training manuals, technology enablement and continuous development of value-added services and solutions. Operationalises the procurement operations element of the Centre Of Excellence to support the entire Telkom Group and onboarding of additional scope as and when needed.
Job Responsibilities
- Drive continuous improvement and operational excellence to realise group economic efficiencies across the Telkom Group as well as across the outsourced providers.
- Strong focus on delivery with the ability to lead cross functional teams, outsourced providers, as well as supporting the Telkom Group and its subsidiaries.
- Manage complex and dynamic environment which is always changing and evolving.
- Facilitate, drive and implement procurement best practices and standards.
- Develop & implement KPI's and manage exceptions across the group.
- Facilitate procurement related training sessions across the outsourcing providers, subsidiaries, BU's.
- Compile plans, processes, work instructions, training material and how to guidelines to provide an enabling environment to drive continuous improvement.
- Establish measures and controls to ensure and track successful implementation of plans in alignment with the overall KPI framework.
- Track SLA's and implement amendments/ additional measurements when needed.
- Manage risk through continuous review of the P2P Group environment and mitigate risk.
- Project manage procurement related transformational projects/ solutions/ initiatives across the Group.
- Track customer satisfaction and compliance and continuously address performance barriers and efficiency improvements.
- Strong people leadership, internal and external customer relationship builder key to deliver required transformation.
- Support Procurement audit reviews across the group and mitigate any audit findings.
- Identify risks and implement controls proactively.
Competencies
- Championing Customer Needs
- Controlling Costs
- Making Accurate Judgments and Decisions
- Sharing Information
- Core Competencies
FUNCTIONAL KNOWLEDGE
- In depth understanding of Source to Pay to identify and mitigate Procurement risk; In depth knowledge of the P2P environment; Procurement Operations and MDM Applications
FUNCTIONAL SKILLS
- Team worker; Communicating with impact and drive for results; Managing and leading change; Content Management; Time and priority management drive for results
ATTITUDES/ LEADERSHIP COMPETENCIES
- Values aligned to Telkom Values; Professionalism; Customer excellence orientation; Results focussed; Strong sense of urgency; Interacting with people; Directing cross functional teams; Empowering individuals; Problem solving and decision making; Data Management; Examining Information; Adopting practical approaches
Education
- NQF 6: 3 year Diploma/ National Diploma
Experience
- 5 Years relevant experience
go to method of application »
Core Description
- To ensure that an IT governance, risk and compliance strategies and policies are implemented effectively.
Job Responsibilities
- Develops IT risk and compliance strategy, framework, guidelines, processes and policies and procedures
- Ensures the implementation of IT risk and compliance guidelines, processes and policies and procedures
- Manages the development, documentation, implementation and monitoring of a risk management framework including policies and standards
- Ensures compliance with national legislation and international standards.
- Manages the definition, implementation, monitoring and auditing of standards, policies and procedures
- Ensures that IT control and governance practices are established and implemented in order that IT goals deliver value and mitigate risks.
- Conducts IT risk and compliance assessments to proactively identify and minimize the probability of risk occurrences and reports on issues
- Works effectively across teams to resolve IT risks
- Supports the establishment of a framework for risk management and compliance
- Creates and maintains a conducive legislative environment aligned with relevant legal requirements and acts to ensure implementation of internal controls for compliance purposes
- Develops an Enterprise Risk Management & Business Continuity Management strategy, framework, guidelines, processes and policies and procedures
- Monitors and reviews processes to ensure risk and compliance arrangements are in place
- Reports risks to business heads to ensure they are aware of risks relevant to their parts of the business
- Reports risks to individuals to understand their accountability for individual risks
Competencies
- Managing Risk
- Acting Decisively
- Testing and Troubleshooting
- Sharing Information
- Core Competencies
- Core Functional Knowledge/ Skills
- SA ICT Regulatory Environment; Financial Audit; Strategy Development/ implementation; Compliance/ Audit methodologies; Business acumen; Relationship management; Enterprise Risk management
Competencies (Behaviour)
- Thought Leadership: Developing strategies/ Providing insights; Generating ideas; Exploring possibilities; Examining information; Adopting practical approaches
- Market Leadership: Developing expertise; Challenging ideas; Interacting with people; Understanding people; Seizing opportunities; Managing tasks
- Business Leadership: Pursuing goals; Taking action; Upholding standards; Managing tasks; Seizing opportunities
- People Leadership: Making decisions; Empowering individuals; Challenging ideas; Directing people; Convincing people; Interacting with people
- Personal Leadership: Embracing change; Thinking positively; Showing composure; Understanding people; Valuing individuals; Team working
- Values Aligned with Openserve Value
Education
Experience
- 7 Years relevant experience, of which at least 2 years on management level
go to method of application »
Core Description
To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power, Metro Ethernet or Fibre network within a limited/ defined range to enable our customers to communicate.
Job Responsibilities
OUTPUT 1
SUB-OUTPUTS
- Receive and record application
- Analyse and validate application
- Liaise with relevant parties
- Initiate planning process
- Feedback information
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 2
- Conducted Feasibility Study
SUB-OUTPUTS
- Gather information
- Analyse information
- Perform preliminary planning
- Conduct site/ field survey
- Determine infrastructure requirements
- Compile feasibility report
- Provide feedback
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 3
- Compiled Engineering Specification
SUB-OUTPUTS
- Submit requests to other related parties
- Perform detailed dimensioning
- Compile work instruction/ statement of work
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 4
- Compiled "Bill Of Quantities"
SUB-OUTPUTS
- Compile material list (e.g. cat & non-cat)
- Compile equipment spec (DI)
- Compile labour requirements
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 5
- Compiled Detailed Estimate
SUB-OUTPUTS
- Capture detailed estimate (e.g. Projestim)
- Initiate CPA creation
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 6
- Compiled Engineering Executable File
SUB-OUTPUTS
- Obtain all relevant documentation (e.g. WAP, wayleaves, install work
- instruction)
- Compile project summary sheet
- Complete ticksheet and verify
- File office copy
- Capture information on relevant systems
- Forward executable file to RBMC
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 7
- Monitored Network Capacity
SUB-OUTPUTS
- Monitor network utilization
- Identify network to be expanded (expanded) (increased) (enhanced)
- Initiate/Plan corrective action
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 8
SUB-OUTPUTS
- Receive request
- Analyse request
- Gather information
- Process information
- Liaise with role players
- Compile report
- Provide feedback
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
Competencies
- Acting Decisively
- Demonstrating Self-Insight and Awareness
- Driving Continuous Improvement
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Project Estimate; Telkom Procedures; Planning Procedures; Telkom Structure; Telkom Policies; Infrastructure Technology; Systems
FUNCTIONAL SKILLS
- Interpersonal; Communicating; Computer Applications; Report Writing Techniques; Analytical; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
- Diplomatic; Committed; Dynamic; Assertive; Trustworthy; Customer Focus
Education
Experience
- 3 Years relevant experience
go to method of application »
Core Description
Serve as the lead in facilitating the identification, definition, and delivery of IT infrastructure and IT business services for existing and new business lines and locations. In this highly visible role, you will lead a cross functional team consisting of business stakeholders and IT staff (IT Infrastructure, Service Desk, Information Security, and IT Business Administration) using a mix of traditional project management disciplines and Agile, Scrum-based practices. You will be responsible for assisting in owning, guiding technology relationships and day to day operations supporting a dynamic and growing organization. You will ensure adherence to contractual obligations, conform to IT governance standards, identify potential risks, and develop mitigation plans. This role requires understanding the end-to-end technology service catalog, standard IT Service Management frameworks, and IT operations. The ideal candidate will leverage their skills to become a trusted partner, consultant and technology generalist for the internal business units we support. The individual will actively contribute to the success of the overall IT Service Delivery program and provide tactical/operational direction and demand management to enable alignment of business needs with IT capabilities.
Job Responsibilities
- Aligning the IT priorities with the business plans
- Escalation point for business stakeholders in case of IT service issues
- Lead the preparation, obtain agreement and manage the IT budgets within the area of responsibility, in collaboration with IT Business Management, Operations, and Business Solutions
- Regularly collecting feedback on satisfaction with key IT services
- Acting as an advisor to the business stakeholders
- Communication and alignment with business stakeholders on IT compliance and governance activities
- Manage the overall planning, direction, coordination, execution, control and completion of IT Service Delivery needs
- Provide proactive and assertive leadership for IT Service Delivery needs Collaborate with IT leadership to assemble and manage project resources
- Provide high-quality, informative written and verbal project communications, including status, dashboards and Service Delivery project updates
- Provide delivery management oversight for IT Operations and support teams responsible for IT technologies and functions
- Responsible for the oversight of the technical components of the Managed Service relationship with application vendors
- Define, implement improvements and meet SLAs
- Primary point of contact for business stakeholders regarding overall and day-to-day service delivery
- Ensures that implementation and ongoing services are delivered on time and meet business requirements by maintaining control over project schedule, risks, scope of work and budget
- Builds and maintains strong business stakeholder relationships and participates in business owner meetings regarding performance to ensure customer satisfaction
- Ensures that operational teams and subcontractors maintain a clear understanding of the business needs and provides day-to-day advice and support
- Promotes the IT organization's capabilities and works to strengthen the business value of the IT organization
- Develop and drive a strategic vision and continuous improvement roadmap that optimizes architecture and system performance consistent with the strategy of the business
- Oversee the creation of deliverables including architecture and technical design
- Collaborate with IT leadership on Sprint planning.
- Assist IT leadership with developing long-term technology roadmap, resource plans, and budgets.
- Provide leadership and guidance including coaching, mentoring and evaluation with the end goal being optimum performance levels. Onboard, coach and develop the team, creating a culture of innovation, collaboration and continual improvement. Complete performance appraisals, take corrective action when appropriate, and participate in hiring decisions.
Competencies
- Managing Risk
- Acting Decisively
- Testing and Troubleshooting
- Sharing Information
Core Competencies
Core Functional Knowledge/ Skills
Ability to manage multiple concurrent projects, activities and tasks under time constraints; Ability to interface with executives and stakeholders regarding issues of project scope and status; Ability to facilitate productive meetings and drive outcomes; Strong problem solving and influencing skills; Ability to solve problems, determine appropriate actions and complete projects with minimal direction Knowledgeable of IT project management, tracking, reporting, and risk/issue mitigation; Excellent leadership, communication and organization skills with a results-oriented mindset; Strategic planning discipline, with experience building and communicating business cases for technology change; Demonstrated ability to build strong relationships with both business and IT stakeholders and leaders, as well as related IT project and operations teams; Knowledge of varying architecture methodologies, with demonstrated ability to select and apply the appropriate method to the problem at-hand. Grasp of current and emerging technologies and trends, with ability to rapidly assess and apply new/emerging technologies; Excellent communication skills with ability to communicate effectively at all levels of the organization; Ability to assess necessary activities and prioritize for completion of assignments using excellent time management, prioritization skills and work ethic; Strong analytical problem-solving ability; Self-starter with the ability to work independently or as part of a project team
Competencies (Behaviour)
- Proficient in building/launching new physical data centers with a focus on structured cabling design and implementation; Proficient in developing operational metrics to drive efficiencies; driving a culture of continual improvement; Proficient in representing your team/technical area to senior management; Proficient in contributing to the definition and implementation of automation opportunities within and deployment/ build environment
Education
Experience
- 7 Years relevant experience, of which at least 2 years on management level
go to method of application »
Core Description
To plan and engineer the Switching, Access, Transmission, Radio/ Microwave, Data, DC Power, Metro Ethernet or Fibre network within a limited/ defined range to enable our customers to communicate.
Job Responsibilities
OUTPUT 1
SUB-OUTPUTS
- Receive and record application
- Analyse and validate application
- Liaise with relevant parties
- Initiate planning process
- Feedback information
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 2
- Conducted Feasibility Study
SUB-OUTPUTS
- Gather information
- Analyse information
- Perform preliminary planning
- Conduct site/ field survey
- Determine infrastructure requirements
- Compile feasibility report
- Provide feedback
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 3
- Compiled Engineering Specification
SUB-OUTPUTS
- Submit requests to other related parties
- Perform detailed dimensioning
- Compile work instruction/ statement of work
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 4
- Compiled "Bill Of Quantities"
SUB-OUTPUTS
- Compile material list (e.g. cat & non-cat)
- Compile equipment spec (DI)
- Compile labour requirements
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 5
- Compiled Detailed Estimate
SUB-OUTPUTS
- Capture detailed estimate (e.g. Projestim)
- Initiate CPA creation
- Capture information on relevant systems
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 6
- Compiled Engineering Executable File
SUB-OUTPUTS
- Obtain all relevant documentation (e.g. WAP, wayleaves, install work
- instruction)
- Compile project summary sheet
- Complete ticksheet and verify
- File office copy
- Capture information on relevant systems
- Forward executable file to RBMC
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 7
- Monitored Network Capacity
SUB-OUTPUTS
- Monitor network utilization
- Identify network to be expanded (expanded) (increased) (enhanced)
- Initiate/Plan corrective action
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
OUTPUT 8
SUB-OUTPUTS
- Receive request
- Analyse request
- Gather information
- Process information
- Liaise with role players
- Compile report
- Provide feedback
RANGE
- Switching
- Access
- Transmission
- Radio/ Microwave
- Data
- DC Power
- Fibre
- Facilities
Competencies
- Acting Decisively
- Demonstrating Self-Insight and Awareness
- Driving Continuous Improvement
- Controlling Costs
Core Competencies
FUNCTIONAL KNOWLEDGE
- Project Estimate; Telkom Procedures; Planning Procedures; Telkom Structure; Telkom Policies; Infrastructure Technology; Systems
FUNCTIONAL SKILLS
- Interpersonal; Communicating; Computer Applications; Report Writing Techniques; Analytical; Problem Solving
ATTITUDES/ LEADERSHIP COMPETENCIES
- Diplomatic; Committed; Dynamic; Assertive; Trustworthy; Customer Focus
Education
Experience
- 3 Years relevant experience
Method of Application
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