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  • Posted: Apr 26, 2024
    Deadline: Not specified
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    All right, all right - let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal to us. http://www.hollard.co.za Impressum The Holla...
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    Head of Life Valuation - Parktown

    Job Advert Summary    

    Hello… an exciting new opportunity has just come available in our HINT, Actuary area. We are looking to recruit a Head of Life Valuation.

    As the Head of Life Valuation, your primary role is to oversee and conduct actuarial valuations for the life insurance business across various countries within our organization. This pivotal position involves providing actuarial support to the business, managing key projects, and assisting the statutory actuary in meeting regulatory reporting requirements. Through these responsibilities, you will significantly contribute to enhancing the profitability and overall effectiveness of the business in achieving its objectives.

    • If you are a qualified actuary with a proven track record in life insurance, possessing the skills and expertise outlined above, we invite you to join our dynamic team. Be a key player in shaping the success of our business and making a lasting impact in the insurance industry.
    • Willingness to engage in international travel, primarily within Africa.
    • Conducting valuations of policy liabilities and articulating key profit drivers.
    • Calculating embedded values, assessing investment returns, and analysing return on capital.
    • Generating budget projections and offering strategic advice for future initiatives.
    • Providing support for IFRS17 implementation and ensuring actuarial reporting readiness.
    • Mentoring and reviewing the work of valuation actuarial analysts.
    • Delivering valuable insights to both internal and external stakeholders.
    • Assisting in the preparation of periodic actuarial reporting.
    • Daily management of the valuation team.

    Required Knowledge and Experience    

    • 8 years of experience in life insurance, preferably in a reserving or reporting role
    • Ability to build strong relationships across diverse stakeholders, internally and externally, and in various countries and cultures.
    • Excellent verbal and written communication skills.
    • Demonstrated leadership capabilities.
    • Ability to thrive under pressure while meeting internal and external deadlines.
    • Strong problem-solving skills with meticulous attention to detail.
    • Commitment to excellence in execution and delivery.
    • Exceptional numerical and analytical skills.
    • Proficiency in IT skills (MS Office, SQL Server, working with large datasets).
    • Capacity to work independently with minimal supervision.

    Personal Attributes:

    • Integrity.
    • Organisational skills.
    • Good interpersonal skills.
    • Ability to work under pressure.
    • Results and Action orientated.
    • Ability to present to various stakeholders.
    • Ability to engage and build relationships with stakeholders from different backgrounds.
    • Ability to make decisions and act.

    Educational Requirements    

    • Qualified Actuary

    go to method of application »

    Product Documentation Specialist - Parktown

    Job Advert Summary    

    The purpose of this role is to own and manage certain personal lines products. Product specs will need to be created and maintained for the core products. Product documentation such as policy wording, underwriting clauses, customer communications and policy schedules will need to be developed, enhanced and maintained. All documentation must abide by legal and regulatory requirements (e.g. TCF, FSCA, FAIS, SAIA) and be accurate in terms of product benefits and limitations. Drive and assist in the strategy of moving towards fewer products in the personal lines space – as part of this strategy, draft product comparisons (T&Cs comparisons as well as limits and excesses comparisons). Draft and/or review consumer education and marketing material, such as brochures.

    Key Responsibility:  General Customer Experience enhancement

    Outputs required to achieve this responsibility:

    • Give guidance and approval sign-off on product marketing material, such as brochures, emails, SMSes.
    • Draft and sign-off on consumer education material.
    • Draft and/or review and distribute adhoc broker communications.
    • Maintain awareness of changes in legislation in order to incorporate this information effectively into product documentation.

    Key Responsibility: Product documentation

    Outputs required to achieve this responsibility:

    • Thoroughly analyse and understand the product construct and value proposition of new or updated insurance products.
    • In consultation with the relevant stakeholders, draft product documentation (e.g., policy wording, endorsements, client disclosures, client communications, policy schedules and application forms) for new or updated products, applying principles such as Plain Language and TCF. Also consider prior knowledge and considerations regarding applicable legislation, compliance standards, product structure and benefits, business and underwriting rules as well as competitor communications and related material.
    • Circulate product documentation to stakeholders such as Legal, Actuarial, Underwriting, Operations, Sales, Claims, Marketing and consolidate feedback. Assess feedback and apply the necessary changes to drafted product documentation. Finalise product documentation and initiate deployment and updating of relevant registers and document repositories.

    Key responsibility: Product enhancement and maintenance

    Outputs required to achieve this responsibility:

    • Identify product enhancements based on market and internal research and competitor analysis.
    • Look for ways to refine product architecture and product process to optimally deliver the customer value propositions.
    • Ensure consistency with other in-house personal lines products.
    • Draft proposals to refine product designs and supporting processes and submit for review by all stakeholders. Integrate feedback.
    • Assist Training function with development or maintenance of training material and training delivery and approve training material.
    • Apply TCF and POPI standards and principles in the execution of the above responsibilities.

    Key Responsibility:  Product migration

    Outputs required to achieve this responsibility:

    • Drive and assist with migrating all policies onto one of the 3 core products.
    • Thoroughly compare different products (policy wordings, schedules, limits and excesses) and document the differences in cover in an easy-to-understand format

    Required Knowledge and Experience    

    • 5 years' general insurance industry experience, such as in underwriting, or claims.
    • 5 years' experience in writing of product-related documentation, including specific experience in writing of non-life (short-term) insurance policy wording.
    • Experience in coordinating input from multiple stakeholders involved in developing insurance product-related documentation.
    • Proven experience in the drafting or interpretation of documents which have a legal impact, e.g., contracts, service agreements, policy terms and conditions.
    • The ideal candidate would have experience in the drafting and analysis of personal lines policy wordings, ensuring compliance with the regulatory requirements. 

    In-depth professional knowledge and experience in this specialised field.

    Specifically:

    • Logical and technical thinker, who is able to contribute to the achievements of a complex business.
    • Accuracy and excellent attention to detail.
    • Excellent communication and interpersonal skills.
    • Highly articulate with the ability to explain technical concepts.
    • Excellent grasp of grammar and the English language, able to communicate and write in Plain Language English, even when communicating complicated, technical concepts.
    • A team player.
    • Highly organised, with first class planning and delivery capabilities.
    • Self-motivated, able to work on own initiative.
    • Able to prioritise effectively and deliver with a strong focus on quality.
    • Full understanding of the non-life (short-term) personal lines products, underwriting, exclusions and conditions of cover.
    • High level of technical knowledge, including insurance principles and practice, and legal principles.
    • The ability to create and adapt policy wording and ensure that intent of cover is correctly interpreted and can stand up to due process should it be challenged at any time.
    • Detailed knowledge of the legal, regulatory and compliance provisions that apply to personal lines product, distribution channels and the markets in which we operate. Knowledge in commercial products is a bonus.
    • Highly proficient in the use of Microsoft Word. Proficient in the use of Microsoft Excel

    Educational Requirements    

    • Basic: Matric with excellent English results
    • Preferred: A qualification in business communication is an advantage, as well as an Advanced Certificate in non-life (short-term) Insurance NQF 6- or equivalent but mostly the candidate will be qualified based on experience and past achievements.

    go to method of application »

    Finance IT System Support/Developer - Parktown

    Job Advert Summary    

    To provide technical support for the Finance IT team. Work with multiple business areas and multiple teams that require Finance IT support. Develop solutions as required by the relevant business unit. The ability to adapt to the requirements of the finance projects, the needs of the sponsors, its environments, and stakeholders.

    Key Responsibilities

    • Technical: Development - 40%. System Support 60%:
    • Assisting the development manager with all aspects of software design and coding.
    • Attending and contributing to company development meetings.
    • Learning the codebase and improving your coding skills.
    • Writing and maintaining sql queries.
    • Working on minor bug fixes.
    • Monitoring the technical performance of internal systems.
    • Responding to requests from the development team.
    • Gathering information from consumers about program functionality.
    • Writing reports.
    • Conducting development tests.
    • Familiarity with Agile development methodologies
    • Experience with software design and development in a test-driven environment
    • Knowledge of coding languages (e.g. C++, Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
    • Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
    • Ability to learn new languages and technologies
    • Excellent communication skills
    • Resourcefulness and troubleshooting aptitude
    • Attention to detail
    • Ability to learn new software and technologies quickly.
    • Ability to follow instructions and work in a team environment.
    • Providing support on Microsoft GP
    • Power BI experience

    Required Knowledge and Experience

    • 1-2 Years relevant experience in a similar role. 

    Skills

    • SQL Skills
    • Strong analytical and problem-solving skills
    • Strong technical skills in programming/development language
    • Good communication skills (including writing and presentation skills)
    • Relationship management skills (have the right approach with the right people)
    • Analysis and interpretation of data pertaining to business systems
    • Sound knowledge of MS Office (including Word, Excel, PowerPoint, Outlook)
    • Career orientated
    • Result orientated
    • JIRA
    • Kanban

    Knowledge

    • Development in Microsoft stack (.net)
    • MSQL Knowledge
    • Willing to learn new technologies

    Educational Requirements    

    • IT Degree or equivalent.
    • Knowledge of basic coding languages including C++, HTML5, and JavaScript.
    • Basic programming experience.
    • Knowledge of databases and operating systems.

    Method of Application

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