Specialist: SAP Support - Parktown at Transnet

Position Purpose

To provide underlying technical, functional and data support to the SAP Plant Maintenance (PM) module & processes with enhanced focus on Rolling Stock of TFR that require the usage of complex ERP (Enterprise Resource Planning) information systems by Transnet Freight Rail employees; ultimately aiding in providing better system & process controls; more accurate financial and other reporting sub-processes; more efficient methods of transacting; and upskilling the employees using those systems.

Position Outputs

•  Provide training & test end users on SAP Plant Maintenance (PM) module transactions & related important information to ensure user process & transaction knowledge is strong. (Also provide remedial fixes to users needing it.)
•  To provide process understanding and enhancement support to SAP processes.
•  Provide telephonic, teams, and e-mail support to users experiencing system errors on SAP Plant Maintenance (PM) module transactions with enhanced focus on Rolling Stock transactions, or those unableto complete specific transactions; and provide period-end technical jobs for TFR
•  To ensure SAP roles (transactional) are granted and controlled via the appropriate risk management tools (currently GRC) to ensure Business Process Owners mitigate all medium; high and critical risks, and provide safe password resetting.
•  Provide information to SAP COE for system errors/issues that are revealed as non-user faults, and need addressing. Provide testing on fixes.
•  Provide testing, data services to the business on projects, system changes etc.

Qualifications and Experience

•  Bachelor’s degree (B Com) or equivalent IT degree with majors in accounting/ IT
•  6 years of SAP PM support / Relevant IT business analyst experience dealing with systems and data analytics
•  Requirement of trust and honesty in the handling of finances as per the National Credit Act Amendment 19. Must undergo Lifestyle Audit

Competencies
Knowledge: .

•  Expert in Business Processes design methodologies
•  Extensive knowledge of SAP transaction execution and system functionality for relevant SAP modules/sub-modules.
•  Technical understanding of SAP configuration principles.
•  Understanding of database table structures and database fundamentals & SQL
•  Understanding of proper use for SAP ABAP
•  Programming knowledge & experience
•  Be able to design test scripts for relevant SAP modules for UAT and other testing stages
•  Good experience of using data for data migration steps.