Specialist: Server Administrator at SITA SOC (Ltd)

Purpose of the job

• Design, planning, acquisition and implementation of all related Server Infrastructure Services. Support and maintenance of all Server related Infrastructure including hardware and software. Manage the provisioning of all
• Server related Infrastructure Services, planning, coordinating, monitoring and controlling to ensure the availability the services according to the Service Level Agreements. Ensure the resolution of hardware and software, incidents and service requests according to contracted Agreements Support and maintenance of all Server related
• Infrastructure according to prescribed policies, procedures, standards and governance frameworks.

Key Responsibility Areas

• Investigate/confirm/refer/log a call to upgrade the server.
• Rectify the faults affecting the availability of the server.
• Installation of servers
• Implement procedures and standards for Directory Integrated Systems, Servers and related services and monitor adherence thereof
• Resolution and handling of medium operational Incidents as per SLA incident handling timeframes
• Monitoring of Server and Services Toolsets & Dashboards

Qualifications and Experience

• Minimum: Grade 12 plus 3-year IT Diploma / Degree in in Computer Science, or IT/related fields (NQF level 6).
• Certification in MCSA, MCSE, MCITP, or Azure Administrator Associate.
• Experience: 3 - 5 years’ experience as a Server Administrator in the provisioning, support and maintenance and support of all Server related Infrastructure such as Enterprise Directory Services, virtualization and server infrastructure technology stack. Experience in working within the ITIL Framework for Incident, Problem, Change, or Service Experience in the design, planning, implementation of an Enterprise Server solutions and services.

Deadline:21st May,2026