Specialist: Service Advisor at Motus BMW (BMW George) at Motus Holdings Limited

About the Role:

• Join our team at Motus BMW and deliver a premium customer service experience. You’ll manage customer interactions, coordinate between service and parts departments, and ensure vehicles are serviced efficiently while keeping customers informed every step of the way.

Requirements:

• Senior Certificate (Grade 12)
• Computer literate (MS Office)
• Driver’s License
• Experience in a motor dealership or technical qualification is an advantage

Key Responsibilities:

• Welcome and assist customers professionally
• Prepare and manage Repair Orders (RO)
• Liaise between customers, workshop, and parts departments
• Ensure accurate Motor Plan/Warranty processing
• Manage invoicing and vehicle handovers
• Follow-up on customer satisfaction

Competencies:

• Excellent communication and relationship-building skills
• Customer-focused with problem-solving ability
• Self-motivated, organised, and resilient
• Team player and brand ambassador for BMW

Closing Date 12 February 2026