Specialist Solution Analyst - Sandton at Absa Group Limited (Absa)

Job Summary

• Work as part of a tech team utilizing specialist analysis, tools and techniques, and practices to elicit, define and organize business requirements into solution designs. Translate & document business requirements into user stories and technical specifications detailing integration points, translation and data mapping, business & associated risk / opportunities to be realized. And following this analysis, work collaboratively with the team during design & delivery activity. Assist with creation of test cases and testing, frameworks & outcomes. To be able to design, implement and support end to end designs/solutions. The specialist solution analyst must be able to write up business requirements when necessary and support the complete process until sign off

Job Description

• Analysis 
• Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand
• Implement routines to get to know / become an expert in various business processes (e.g. spend time in business & with users)
• Conduct business analysis and elicitation when applicable
• Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right language, format for building & testing)
• Prepare and prioritize the backlog of requirements for the user stories linked to the proposed solutions
• Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap & vision for the products and services (including detailed analysis requirements & solution scope)
• Define measures of success & key outcomes for various solutions / changes including detailed acceptance criteria for all features
• Define testing requirements (pass or fail test cases)
• Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
• Solution Design
• Translate business requirements into detailed systems requirements.
• Gather and analyze system requirements
• Design and document systems
• Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies.
• Build detailed user stories to be leveraged for system requirements design (modular)
• Leverage business analysis & modeling tools and apply notation standards such as UML/BPMN to diagrammatically/visually document: business requirements, business processes, system processes & integration
• Facilitate processes to ensure integrated requirements are socialized, understood & approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums and solution design sessions etc.)
• Understand & leverage knowledge on the organizations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
• Work collaboratively with project / program teams, scrum masters and engineers to define backlog
• Continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
• Facilitate resolution during development & testing phases for any change requirements
• Build new systems that address and fix any issues shown in the current systems
• Stay up-to-date with current technologies and technical developments
• Solution Delivery and Support Testing
• Assist in creating the testing strategy & test cases for various solution
• Provide feedback to the team on change requirements identified throughout the testing process
• Review & monitor system stability, resilience etc. throughout the testing process (e.g. integration) & in production
• Define & monitor overall backlog planning for effective solution delivery
• Provide Developer & User support during user acceptance testing
• Validate changes by testing programs
• People:
• Conduct peer reviews and problem solving within and across the broader team
• Collaborate with employees and department heads to determine which system requirements are necessary to remain efficient
• Assist with training users on the new operation systems and provide support

Requirements and Skills:

• Excellent Analysis Skills
• Attention to detail
• Communication
• Interpersonal skills
• Adaptability
• Critical thinking
• Multi-tasking
• Time Management
• Technical skills
• Proven work experience as a system analyst
• Hands on experience with software development and documentation
• Solid knowledge of business information systems
• Familiarity with programming languages
• Ability to explain technical details
• A good problem-solving attitude
• A degree in Computer Science or relevant field
• 3 years or more system analysis experience
• An understanding of collections and recoveries
• SF experience an added benefit

Additional Job Description

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.

Education

• Bachelor's Degree: Information Technology