Specialist: Supplier Relationship Management at Absa South Africa

Key Accountabilities

Accountability: Commercial Delivery

• Deliver the 3rd Party Supply chain, for a defined portfolio of business processes that supports the delivery of the agreed products & services, together with any future strategies or developments as determined by the contracted agreement.
• Work with suppliers to develop strategies in order to deliver quantifiable benefits to the business
• Act as an interface for the suppliers/performance partners in order to provide services to the Bank
• Assist Management to deliver alignment between business and category objectives and strategy for the specific supplier
• Assist with the delivery of targeted benefits to cover cost reduction, cost avoidance, quality, service, innovation and revenue generation financial deliverables as agreed & must contribute to growth of absolute profit and strategy for the specific supplier
• Deliver compliance to the Group Procurement and External Supplier Management Standard
• Process data accurately for commodity/supplier and ensure compliance with Records Management implemented processes
• Review business drivers and translate into value adding Procurement strategies in order to meet stakeholder requirements
• Obtain stakeholder sign-off to all agreed Sourcing and Supplier Management benefits negotiated
• Undertake supplier and product rationalization reviews with the business, develop appropriate strategies and gain stakeholder approval/budget allocation
• Obtain and cascade relevant information and analytics to conduct reviews that drives business improvement
• Ensure that supplier contracts drive performance against quantified business needs and continuous improvement through the creation of services schedules and assist in negotiating where applicable
• Ensure that supplier contracts comply with applicable regulatory requirements by reviewing on an annual basis in conjunction with Business area and Absa Legal
• Review supply market and supplier research and deliver potential cross functional strategies that are innovative to the supplier
• Drive supplier and product/service rationalization initiatives and ensure that specifications/functionality are fit for purpose
• Schedule and participate in formal Supplier Relationship Management Reviews across all business needs including cost management, development, technology road-mapping, productivity etc.
• Design and implement supply base capability communications via internet, binder or supplier road shows.
• Submit weekly status updates on all projects/suppliers within category
• Facilitate contract administration process for all suppliers within category and ensure that the central repositories hold the latest contracts and Change Control Notes (CCNs)
• Instruct suppliers to adhere to Corporate Social Responsibility (CSR) and Business Continuity Management (BCM) requirements
• Manage supply dependencies and interactions effectively up to senior level throughout the sourcing life cycle, internally with clients, colleagues and external Suppliers
• Ensure the effective Handover of commercial arrangements into live operation post contract award
• Ensure appropriate engagement of internal legal resource and control their input to meet business and sourcing requirements
• Ensure Contracts within own Category are renewed on time

Accountability: Stakeholder Management

• Develop stakeholder relationships using effective communication plans and forums
• Create supplier/business forums to promote proposals regarding innovation, cost saving ideas, product or service and process improvement opportunities
• Meets with Stakeholder business executives to discuss impact of supply chain strategic development on overall business and to develop forward-thinking supply chain strategies
• Influences the industry or marketplace for complex categories; engages with market leaders
• Partners with suppliers in forward- thinking strategic development and relationship building.

Accountability: Compliance

• Ensure compliance to Policy and Contract is maintained for Suppliers within own Category
• Ingest daily SRM Activities from conception to final product
• Ensure compliance with internal policies and procedures e.g. GPP, ERMF, Sanctions, HR Policies, Gift Registers, Code of Conduct etc. by keeping abreast of new developments and developing, implementing and monitoring appropriate control measures
• Liaise with internal and external compliance functions, e.g. Internal Audit, Group Compliance in order to stay up to date with developments in the Risk environment
• Manage risk by ensuring that financial policies and procedures, regulatory and statutory requirements are being complied with

Education and Experience Required

• NQF Level 6: B Degree
• B degree or equivalent Diploma in Supplier Chain Management
• Three (3) Years of Procurement and Supply Chain Strategy
• Three (3) years Supplier and Contract Management
• Three (3) years Strategic sourcing and commodity management Preferred
• Studying towards MCIPS qualification- NQF Level 7 Honours Degree in Purchasing and Supply Chain Management
• Business Process re-engineering
• Drafting of Contracts, VAs, CCNs, FOOs and Legal letters