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Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
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This position has the responsibility of facilitating and participating in the ongoing development of Auto & Generals Service Quality Assurance program and team, in support of the QA Manager. The incumbent will be actively involved in the day to day management of the business units’ goals and objectives and the efficient monitoring of internal and external customer facing agents. The position will ensure the timely and accurate dissemination of information relating to results and feedback to the business being mindful of any associated performance trends and training requirements.
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