SSB ISV Lead at Sage

Accountable for Recruitment, revenue target and strategic execution of ISV business for the SSB division.

Key Responsibilities Key accountabilities and decision ownership

• Identify and drive initiatives that aim to help the team meet and exceed agreed revenue budgets for region
• Assist in derive and own ISV strategy for the SSB division
• Project Manage key initiatives, for ISV’s and report on them accordingly
• Support the various product teams, business partners and additional stakeholders by ensuring there are solutions and resources to meet their needs within functional scope of work and capabilities.
• Provide input into a marketing strategy and drive campaigns to support budgets, strategy and sales objectives
• Ensure all ISV interactions, whether telephonic, email and online, are optimal and create an exceptional customer experience
• Stakeholder management across the business value chain.
• Play an integral role in supporting the company’s cloud migration and ISV strategy
• Contribute to budget setting process across products
• Identify and Recruit ISV opportunities, for the SSB division
• Ensure commissions and incentives are correctly computed and submitted timeously
• Mentorship within the team reducing Key-Man dependencies
• Embed ISV strategy within the sales teams
• Optimisation of lead process between teams
• Leverage across Cloud and Desktop teams
• Provide feedback to Regional Senior Leadership Team on initiatives, strategy and risks
• Represent Sage as spokesperson for the ISV SSB space
• Identify and implement best practices, including driving continuous improvement processes across the region (within role scope)
• Support the rest of the NCA department with ad hoc projects to drive revenue and growth as required.
• Stakeholder management across the business value chain.
• Platforms/Infrastructure

Must Have

Skills, know-how and experience:

• Exceptional knowledge of MS Office Suite (PowerPoint, Outlook, Word and Excel) & Visio
• Analytical abilities & in depth understanding of aspects of web, mobile and other digital technologies.
• Experience in Cloud products, ISV ecosystem, mobile, social media, A/B testing and optimisation. Include external partner engagement.
• An understanding of website design and usability.
• Excellent written and verbal communication skills in business English
• Strong Analytical Skills
• Solid knowledge of Sage Products, especially Cloud and connected products
• Great interpersonal skills
• Excellent capabilities in business team motivation, High level of business skills
• Preferred: (2 or 3 Max)Minimum of 3 years of experience in a similar role in an agile software sales environment, with a focus on project management and continuous improvement.
• Highly motivated self-starter – ability to manage multiple stakeholders under pressure and at different levels in the organisation
• Demonstrates and demands personal commitment to team goals
• Experience of leading sales activities in direct model and indirect model
• Experience within working in a matrix structure
• Extensive understanding of internal systems (multiple CRM’s)
• Experience in managing performance and driving a culture of learning and excellence
• Problem solving within a high paced, stressful environment
• Strong numerical and quantitative skills with the ability to provide accurate reporting, forecasting and planning
• Well organised with strong time management skills and ability to juggle multiple objectives according to prescribed procedures and processes
• Exceptional verbal and written communication skills with the ability to build longstanding relationships with all employee levels, business partners and customers
• Ability to accept and perform new job responsibilities as needed
• Positive, solutions-based attitude with an affinity towards providing excellent customer service and motivate colleagues toward group objectives

Technical / Professional Qualifications

• Degree or equivalent Business qualification

Key Performance Indicators

• Ensure monthly, quarterly and annual revenue and ISV recruitment targets are achieved.
• Achieve Cloud growth strategy and assist migration strategy
• Drive innovation and collaboration across the business
• Minimal variation forecast against achievement
• Support the NCA and Regional Leadership team Indirect reports: