STO Fault Management Specialist at talentCRU Proprietary Limited

About the job
Our client, a leading telecommunications company is on the search for a STO Fault Management Specialist to join their growing team.  The ideal candidate will be responsible for

Key Activities / Decision Areas

•  To ensure that all network elements are monitored on a 24/7 basis.
•  Capture all network incidents on the FMS
•  Report, handover and escalate all network faults according to NMC Fault Handling and Escalation Procedures within the prescribed service level agreements
•  Hand over all relevant network incidents to operational support
•  Conduct proactive intervention including routine tests
•  Provide technical leadership, training and support to staff
•  Conduct hand-over at shift rotation.
•  Monitor and manage network
•  Manage planned works
•  Manage and compile reports
•  Participate in departmental projects
•  Provided Coaching
•  Provide support

Requirements

• 3 to 5 years NOC Experience
• Any Technical Qualification

If you are looking to be part of an excelling team, then contact us for a confidential discussion. 

If you do not receive a response within two weeks please consider your application unsuccessful at this time.