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  • Posted: Sep 6, 2021
    Deadline: Not specified
  • Wellness Warehouse has become the leading independent health and well-being retailer in South Africa dedicated to helping people live life well. Through our holistic and informative approach to wellness, we add value to our customers lives by offering the widest assortment of quality health and lifestyle products, backed by expert advice and exceptional s...
    Read more about this company


    Store Leader (Store Manager), Gateway

    Job Description

    As One of the TEAM

    Our customer experience is always front of mind and is the Why behind what we do. As a store manager you will be responsible for managing all aspects of a retail store and leading a team with passion and care. Your contribution to the business will be to ensure that your store functions as a profit centre through effective team rostering and store discipline adherence. A key leadership and communication role is to ensure the efficient flow of information between support office and stores and to foster a culture of shared responsibility, collaboration and innovative problem-solving. 

    Your Strategic FOCUS AREAS

    Store Profitability:

    • Sales – meet or exceed budgets

    • Gross Profit – reduce wastage and improve stock accuracy within benchmarks

    • Costs – efficient cost control

    • Net Profit – reduce controllable expenses in line with budgets

    • Financial reporting – effective Income Statement reporting

    Store Disciplines and Productivity:

    • Audits – ensure that monthly store audit benchmarks are achieved and improved upon

    Risk Management:

    • Stock - effective stock control and stock management

    • Cash – effective cash handling procedures and controls

    Customer Experience:

    • Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines

    • Store atmosphere – ensure a professional environment  

    People Management:

    • Culture – ensure a performance development culture

    • Teamwork – ensure store effectiveness through team effectiveness

    • HR – experience and understanding of basic IR


    We ASK

    • Grade 12

    • Relevant business / admin qualification – retail management diploma or degree would be advantageous

    • 4+ Years retail experience with administrative and people management experience

    • Strong written and verbal communication skills

    • Strong leadership and management skills

    • Strong analytical skills

    • Highly organised with the ability to adapt quickly to change

    • An excellent understanding of retail

    • Proficiency in stock management, cost control and cost management

    • Genuine interest in the Wellness brand and products

    • Understanding of the Wellness customer and brand

    • Ability and willingness to work weekends and extended retail hours

    • Own transport

    Additional Information

    We OFFER

    • Competitive, market-related salaries based on skills and experience

    • Remuneration based on a ‘cost to company’ model

    • Provident fund, death and disability cover (permanent team members)

    • Performance incentives

    • Team member discounts on in-store and online purchases

    • Bonus birthday leave day

    • Exceptional training and knowledge acquisition through our in-house Wellness Training Academy

    • Exceptional product training with suppliers of our key brands

    • Free Wellness Healthy Happenings event access

    • Involvement with a community of people who really care about making a difference in the world

    Method of Application

    Interested and qualified? Go to Wellness Warehouse on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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