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Wellness Warehouse has become the leading independent health and well-being retailer in South Africa dedicated to helping people live life well. Through our holistic and informative approach to wellness, we add value to our customers lives by offering the widest assortment of quality health and lifestyle products, backed by expert advice and exceptional s...
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Job Description
As One of the TEAM
Our customer experience is always front of mind and is the Why behind what we do. As a store manager you will be responsible for managing all aspects of a retail store and leading a team with passion and care. Your contribution to the business will be to ensure that your store functions as a profit centre through effective team rostering and store discipline adherence. A key leadership and communication role is to ensure the efficient flow of information between support office and stores and to foster a culture of shared responsibility, collaboration and innovative problem-solving.
Your Strategic FOCUS AREAS
Store Profitability:
Sales – meet or exceed budgets
Gross Profit – reduce wastage and improve stock accuracy within benchmarks
Costs – efficient cost control
Net Profit – reduce controllable expenses in line with budgets
Financial reporting – effective Income Statement reporting
Store Disciplines and Productivity:
Audits – ensure that monthly store audit benchmarks are achieved and improved upon
Risk Management:
Stock - effective stock control and stock management
Cash – effective cash handling procedures and controls
Customer Experience:
Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines
Store atmosphere – ensure a professional environment
People Management:
Culture – ensure a performance development culture
Teamwork – ensure store effectiveness through team effectiveness
HR – experience and understanding of basic IR
Qualifications
We ASK
Grade 12
Relevant business / admin qualification – retail management diploma or degree would be advantageous
4+ Years retail experience with administrative and people management experience
Strong written and verbal communication skills
Strong leadership and management skills
Strong analytical skills
Highly organised with the ability to adapt quickly to change
An excellent understanding of retail
Proficiency in stock management, cost control and cost management
Genuine interest in the Wellness brand and products
Understanding of the Wellness customer and brand
Ability and willingness to work weekends and extended retail hours
Own transport
Additional Information
We OFFER
Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model
Provident fund, death and disability cover (permanent team members)
Performance incentives
Team member discounts on in-store and online purchases
Bonus birthday leave day
Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
Exceptional product training with suppliers of our key brands
Free Wellness Healthy Happenings event access
Involvement with a community of people who really care about making a difference in the world
Job Description
As One of the TEAM
Our customer experience is always front of mind and is the Why behind what we do. As a store manager you will be responsible for managing all aspects of a retail store and leading a team with passion and care. Your contribution to the business will be to ensure that your store functions as a profit centre through effective team rostering and store discipline adherence. A key leadership and communication role is to ensure the efficient flow of information between support office and stores and to foster a culture of shared responsibility, collaboration and innovative problem-solving.
Your Strategic FOCUS AREAS
Store Profitability:
Sales – meet or exceed budgets
Gross Profit – reduce wastage and improve stock accuracy within benchmarks
Costs – efficient cost control
Net Profit – reduce controllable expenses in line with budgets
Financial reporting – effective Income Statement reporting
Store Disciplines and Productivity:
Audits – ensure that monthly store audit benchmarks are achieved and improved upon
Risk Management:
Stock - effective stock control and stock management
Cash – effective cash handling procedures and controls
Customer Experience:
Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines
Store atmosphere – ensure a professional environment
People Management:
Culture – ensure a performance development culture
Teamwork – ensure store effectiveness through team effectiveness
HR – experience and understanding of basic IR
Qualifications
We ASK
Grade 12
Relevant business / admin qualification – retail management diploma or degree would be advantageous
4+ Years retail experience with administrative and people management experience
Strong written and verbal communication skills
Strong leadership and management skills
Strong analytical skills
Highly organised with the ability to adapt quickly to change
An excellent understanding of retail
Proficiency in stock management, cost control and cost management
Genuine interest in the Wellness brand and products
Understanding of the Wellness customer and brand
Ability and willingness to work weekends and extended retail hours
Own transport
Additional Information
We OFFER
Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model
Provident fund, death and disability cover (permanent team members)
Performance incentives
Team member discounts on in-store and online purchases
Bonus birthday leave day
Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
Exceptional product training with suppliers of our key brands
Free Wellness Healthy Happenings event access
Involvement with a community of people who really care about making a difference in the world
Job Description
Store Profitability
Sales – meet or exceed budgets
Gross Profit – reduce wastage and improve stock accuracy within benchmarks
Costs – efficient cost control
Net Profit – reduce controllable expenses in line with budgets
Financial reporting – effective Income Statement reporting
Store Disciplines and Productivity
Audits – ensure that monthly store audit benchmarks are achieved and improved upon
Risk Management
Stock - effective stock control and stock management
Cash – effective cash handling procedures and controls
Customer Experience
Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines
Store atmosphere – ensure a professional environment
People Management
Culture – ensure a performance development culture
Teamwork – ensure store effectiveness through team effectiveness
HR – experience and understanding of basic IR
Qualifications
Grade 12
Relevant business / admin qualification – retail management diploma or degree would be advantageous
4+ Years retail experience with administrative and people management experience
Strong written and verbal communication skills
Strong leadership and management skills
Strong analytical skills
Highly organised with the ability to adapt quickly to change
An excellent understanding of retail
Proficiency in stock management, cost control and cost management
Genuine interest in the Wellness brand and products
Understanding of the Wellness customer and brand
Ability and willingness to work weekends and extended retail hours
Own transport
Additional Information
We OFFER
Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model
Provident fund, death and disability cover (permanent team members)
Performance incentives
Team member discounts on in-store and online purchases
Bonus birthday leave day
Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
Exceptional product training with suppliers of our key brands
Free Wellness Healthy Happenings event access
Involvement with a community of people who really care about making a difference in the world
Job Description
As One of the TEAM
Our customer experience is always front of mind and is the Why behind what we do. As a store manager you will be responsible for managing all aspects of a retail store and leading a team with passion and care. Your contribution to the business will be to ensure that your store functions as a profit centre through effective team rostering and store discipline adherence. A key leadership and communication role is to ensure the efficient flow of information between support office and stores and to foster a culture of shared responsibility, collaboration and innovative problem-solving.
Your Strategic FOCUS AREAS
Store Profitability:
Sales – meet or exceed budgets
Gross Profit – reduce wastage and improve stock accuracy within benchmarks
Costs – efficient cost control
Net Profit – reduce controllable expenses in line with budgets
Financial reporting – effective Income Statement reporting
Store Disciplines and Productivity:
Audits – ensure that monthly store audit benchmarks are achieved and improved upon
Risk Management:
Stock - effective stock control and stock management
Cash – effective cash handling procedures and controls
Customer Experience:
Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines
Store atmosphere – ensure a professional environment
People Management:
Culture – ensure a performance development culture
Teamwork – ensure store effectiveness through team effectiveness
HR – experience and understanding of basic IR
Qualifications
We ASK
Grade 12
Relevant business / admin qualification – retail management diploma or degree would be advantageous
4+ Years retail experience with administrative and people management experience
Strong written and verbal communication skills
Strong leadership and management skills
Strong analytical skills
Highly organised with the ability to adapt quickly to change
An excellent understanding of retail
Proficiency in stock management, cost control and cost management
Genuine interest in the Wellness brand and products
Understanding of the Wellness customer and brand
Ability and willingness to work weekends and extended retail hours
Own transport
Additional Information
We OFFER
Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model
Provident fund, death and disability cover (permanent team members)
Performance incentives
Team member discounts on in-store and online purchases
Bonus birthday leave day
Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
Exceptional product training with suppliers of our key brands
Free Wellness Healthy Happenings event access
Involvement with a community of people who really care about making a difference in the world
Job Description
Sales
Budgets / targets – Contribute to meeting and exceeding sales
Customer service – Assist with POS
Training – specialise in Health and Foods departments through focussed supplier training and prescribed booklist completion
Customer Experience
Store atmosphere – ensure a professional environment
Store look and feel – adherence to store disciplines, marketing and visual merchandising guidelines, knowledge of store layout
Store Disciplines and Productivity
Merchandising - accurate ticketing and effective merchandising as per support office guidelines
Risk Management
Stock - stock counts and product expiry checks
Qualifications
Grade 12
Relevant diploma / short course qualification – health and wellness modality
3+ Years retail sales with industry-specific experience
Wellness product knowledge
Very good written and verbal communication skills
Fully computer literate
Genuine interest in the Wellness brand and products
Understanding of the Wellness customer and brand
Ability and willingness to work weekends and extended retail hours
Additional Information
We OFFER
Competitive, market-related salaries based on skills and experience
Remuneration based on a ‘cost to company’ model
Provident fund, death and disability cover (permanent team members)
Performance incentives
Team member discounts on in-store and online purchases
Bonus birthday leave day
Exceptional training and knowledge acquisition through our in-house Wellness Training Academy
Exceptional product training with suppliers of our key brands
Free Wellness Healthy Happenings event access
Involvement with a community of people who really care about making a difference in the world
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