Store Manager (45hrs) - Relay Jeans - Klerksdorp City Mall - North West at TFG (The Foschini Group)

Responsibilities:  

• Driving turnover to ensure the achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Experience: 

• A Matric certificate. 
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 

Skills:

Builds Customer Loyalty
Customer Service Delivery
Customer Value Management
Customer-Focused Approach
Effectively Presents Solutions
Initiates Compelling Sales Conversations
Knows the Buying Influences
Leverages Digital Communications with Customers
Manages Resistance
Managing the Sales Process
Navigates Customer Challenges
Negotiation & Selling
Planning & Organizing
Policy & procedures
Strategic Sales Planning
Leadership