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The Shoprite Group of Companies, Africa's largest food retailer, operates 2,653 outlets in 15 countries across Africa and the Indian Ocean Islands and reported turnover of R71.297 billion for the six months ended December 2016. The Company's headquarters are situated in the Western Cape province of South Africa. Shoprite Holdings Ltd is a public company li...
Purpose of the Job
The purpose of the Store Operations Specialist role is to support operational efficiency within the Rewards & Personalisation team with the aim of delivering on the operational goals and objectives of the Rewards & Personalisation chapter. The role forms part of the Rewards and Personalisation Operations team and is accountable for the execution of operational effectiveness, processes, systems and successful delivery/implementation of Rewards & Personalisation customer engagement, personalisation, and precision marketing programs. The role actively drives the growth of the customer insights database, delivery of the right offer at the right time to customers and engage customers with tailored offers. The role will also investigate inefficiencies and service delivery issues. The Store Operations Specialist role focuses on the effective delivery of different/tailored experiences to our customers by taking proactive steps to ensure the effective program delivery within agreed service level standards.
Role Description:
Qualifications
Experience
Knowledge and Skills
Closing Date: 15th, June 2022
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