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  • Posted: Jun 3, 2022
    Deadline: Not specified
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  • The Shoprite Group of Companies, Africa's largest food retailer, operates 2,653 outlets in 15 countries across Africa and the Indian Ocean Islands and reported turnover of R71.297 billion for the six months ended December 2016. The Company's headquarters are situated in the Western Cape province of South Africa. Shoprite Holdings Ltd is a public company li...
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    Online Content Writer

    Role Purpose

    The purpose of the Online Content Writer role is to deliver compelling content for both internal and external communication channels that brings the organisation’s goals, ideas, products and values to life. The role works under the leadership of the Content Manager and collaboratively with the Corporate Communications Team to develop tone and voice for a variety of written communication mediums across multiple channels and platforms. The Writer is a skilled and visionary communicator and storyteller who understands how to craft high quality and energising content that tells a meaningful story.

    Role Description

    • Deliver on the corporate communications team’s content/writing requirements, ensuring content created is inspiring and engaging, written to the highest standard and incorporates input from stakeholders.
    • Execute the work plan for requesting, creating, editing, publishing, and retiring content.
    • Format the narrative for a comprehensive range of deliverables, covering both print and digital channels.
    • Compose messaging and writing that is consistent in brand, style, quality and tone of voice, and optimised for search and user experience for all channels of content including online, social media, email, mobile, video and print.
    • Apply different writing styles to ensure output is both progressive and suitable for a given audience.
    • Edit, revise and review work in response to feedback received from stakeholders.
    • Working alongside the corporate communications team, develop and implement communication plans for key launches, events and campaigns and coordinate and oversee all writing requirements.
    • Leverage market data to develop content themes and topics.
    • Work collaboratively with team members, internal stakeholders and external partners/vendors to build strong written content that best communicates brand stories and initiatives.
    • Execute standards, systems and best practices for content creation, distribution, maintenance, content retrieval and content repurposing.
    • Conduct usability tests to gauge content effectiveness and make recommendations for improvement based on results.

    Qualifications and experience

    • Degree or Diploma in Communications, Journalism or a related field - (essential).
    • 5+ years experience writing for a media outlet or at a dynamic corporate organisation with demonstrable experience creating enthralling and impactful content and communications across a wide range of digital and traditional platforms – (essential).
    • Well versed in both long-form content creation and real-time content creation and distribution strategies and tactics – (essential).
    • Experience executing campaigns and editorial schedules and deadlines within a corporate environment – (essential).

    Knowledge and Skills

    • Knowledge of web analytics tools, social media marketing applications and social media monitoring platforms – (desired).
    • Strong proficiency in Microsoft Office 365, including SharePoint Online – (essential).
    • Experience in a retail environment – (desired).

    Closing Date: 14th, June 2022

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    Buyers Assistant - Medirite Divisional Office

    Purpose of the Job    
    The primary responsibility of this position will be to support Buyers with administrative tasks and to serve as a liaison between customer service and buyers.

    Key performance areas: 

    • Manage out of stock items
    • Attend to customer queries
    • Track and manage outstanding accounts
    • Record keeping and administration
    • Overviewing of Products

    Job Objectives    

    • Assist the buyer with items from suppliers that are out of stock.
    • Check for and inform suppliers about short-ordered and overstocked items.
    • Resolve queries from the Receiving department.
    • Resolve customer related queries.
    • Follow up on outstanding invoices from suppliers.
    • Record minutes in meetings.
    • Assist the Buyer to keep the necessary documentation up to date.
    • Ensure proper filing is maintained.
    • Update new listing of approved products.
    • Monitor rate of sale & pricing between branches.

    Qualifications    
    Essential

    • Grade 12

    Experience    

    • No experience is required
    • Desirable
    • Office administration or data capturing experience.

    Knowledge and Skills    

    • Strong administrative skills
    • Excellent attention to detail
    • Effective communication skills
    • Good telephone etiquette
    • Ability to work under pressure
    • Proficiency with MS Office 365 with well-developed excel skills to prepare detailed spreadsheets using formulas

    Desirable

    • Knowledge of Positill system 
    • Exposure to SAP Buying / Retail
    • Exposure to a buying environment

    Closing Date: 5th, June 2022

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    Money Market Account Manager

    Purpose of the Job    
    The purpose of the Account Manager role is to actively grow Shoprite’s Money Market business, working closely with the General Manager: Financial Services to develop and define a growth plan that expands current acquisition and sales channels, delivers innovative products and services, drives customer engagement and boosts market share.? The role manages an assigned portfolio end-to-end, supporting and delivering the roadmap along with day-to-day operational priorities while collaborating and interfacing with the account management team, business stakeholders and third parties to ensure strategic and tactical alignment of financial products and services. The Account Manager is a driven, energetic and entrepreneurial individual, on top of their game in the financial services market, with a proven track record of running an end-to end business including coordinating activities across a multi-disciplinary team and driving project deliverables in partnership with business-to-business clients and technology partners. 

    Job Objectives    
    New business:

    • Building relationships with new clients to ensure a successful onboarding that supports retention.
    • Participating in and follow Finance’s protocols for onboarding new businesses. Provide feedback regarding congoing improvements to the onboarding processes.
    • Facilitating and administering the new contract set up – including the NDA sign off and Application form submission.

    Management of current B2B Accounts:

    • Invoicing, tracking payments, depositing pool floats, and doing the bulk vouchering disbursement for the account.
    • Generating and maintaining a success log.
    • Generating a redemption report (approximately 1 week after disbursement).
    • Reviewing and analysing the redemption rate and return business.

    Operational Support and reporting:

    • Providing beneficiary & B2B support.
    • Managing, allocating and closing off change requests.
    • Distributing the How- To and FAQ guides.
    • Liaising with Marketing to design and distribute the collateral to B2B.
    • Managing internal campaigns from time-to-time.
    • Managing the Staff Card Pilot on the Money Market Account.
    • Supporting marketing in uploading banners onto the app.
    • Providing support in writing and posting Push notifications.
    • Adding value to new Marketing strategies, campaigns, etc.
    • Reporting on campaigns / B2B reporting – against daily, weekly and monthly reporting requirements.

    Qualifications    

    • Degree or Diploma in Business, Finance, Business Informatics, or a related field - (essential).

    Experience    

    • 2+ years experience in a business / client account, business management / business development orientated or equivalent role, with demonstrable experience managing an end-to-end business / client account in a progressive and high growth financial services environment – (essential).

    Knowledge and Skills    

    • Understanding of financial services offerings, value propositions, pricing, financial modelling, channels, operational processes and marketing tactics – (essential).
    • Experience working across a multi-disciplinary team and driving project deliverables in partnership with business-to-business clients and technology partners – (essential).
    • Ability to communicate business problems in simple and data backed narrative format – (essential).
    • Knowledgeable on different products and services provided by different market segments and brands in the retail sector – (highly preferred).

    Closing Date: 3rd, June 2022

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    Big Data Systems Engineer II

    Purpose of the Job    
    The Big Data Systems Engineer II role aims to build, test, and maintain data processing systems involving large data sets. The role assumes responsibility for deploying data transformation code into production and, with the assistance of appropriate monitoring, proactively troubleshooting any issues that may arise. The role is well suited to an individual who has progressed in their career journey from a Data Engineer or Systems Engineer into a Big Data DevOps Engineer role in a Linux-based environment. Individuals who enjoy working at scale within a large, diverse team of specialists, and supporting a 24/7 operation will thrive in this role. An understanding of at least one DevOps tools chain is required along with exposure to scheduled data transformation on clustered compute (e.g.Hadoop/PySpark) or query engines.

    Job Objectives    

    • Work with a team of specialists in operations to ensure data applications and the jobs running on them are secure and available in production:
    • Implement appropriate monitoring and logging to ensure potential failure can be detected, diagnosed, and remediated before services are impacted.
    • Deploy highly available disaster recovery infrastructure as appropriate for cluster-based solutions.
    • Work with the security team to ensure the application and its infrastructure is secure.
    • Work with development team leads to ensure security is built into their development efforts and deploy additional security measures such as WAFs into the production environment.
    • Exploit security services available from the cloud provider to monitor and ensure the security of the environment. 

    Work with the ETL development teams and Data Engineers to deploy and ensure the deployability of infrastructure, package applications, and data transformation jobs:

    • Use existing SDLC toolchains to deploy cluster-based data applications and the data transformation and queries that run on them.
    • Maintain and upgrade existing SDLC toolchains.
    • Work with the development managers to support them in SDLC automation and developing code to deploy infrastructure using existing SDLC toolchains. 

    Work with application owners to manage the cost infrastructure deployed for applications both in development and production:

    • Tag resources appropriately so that the system can monitor their cost.
    • Tactically work with the application and data artifact owners to implement tactical cost savings where possible while maintaining required performance.
    • Support system and data artifact owners in monitoring, predicting, and optimising the cost of operating their infrastructure relative to the required performance. 

    Qualifications    
    Essential

    • Degree or Diploma in a Technology-related field.
    • Associate level Linux Certification.
    • Azure Associate Certification.
    • Experience    

    Essential

    • +4 years experience in a technology-related field as a Data or Systems Engineer for Linux hosted data management application managed through scripted automated deployment
    • Experience deploying and managing applications and databases in the cloud 
    • Experience implementing SDLC automation and testing for data transformation or data query jobs
    • Experience configuring and deploying infrastructure using Terraform 
    • Experience implementing logging and monitoring data applications using the environment and application-specific logging
    • Experience implementing high availability, and disaster recovery for big data jobs 

    Knowledge and Skills    
    Essential

    • Knowledge of big data/data warehousing/business intelligence application patterns
    • Knowledge of application troubleshooting, the root cause of failure analysis, and incident handling
    • Knowledge of agile methodologies and practices 

    Closing Date: 16th, June 2022

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    Field Support Engineer I - KZN

    Purpose of the Job    
    To ensure continuous IT infrastructure service delivery for IT users through timely installations and resolving issues.Role Outcomes entails: Incident management of end user store devices;  set-up, configuration and installation of end point devices, i.e desktops and POS; managing infrastructure vendors, i.e cabling, UPS, Voice, Data, end point installations; managing new store opening process.

    Job Objectives    
    Incident management of end-user store devices:

    • Reported incidents must be resolved or a workaround found within the agreed Service Level Agreement (SLA). Understand and adhere to the different levels of authority of users and accompanying SLA’s
    • Second Line telephonic user support. Remote support by dialing into end-point, i.e. desktop of store device
    • Visit with user or site to resolve the issue.
    • Physically doing a call-out to resolve problems at the user’s work station (third option).
    • Ensure quality work delivered, which will include monitoring of performance. Ensure continuous service.
    • Take ownership of problems and progressing problem resolution.
    • Providing advice or training to users about the systems functionality, correct operation or constraints To set up, configure and install endpoint devices, i.e desktops and POS.

    Installation and configuration of new end-point devices, i.,e. PCs, POS:

    • Reloading of software of PCs and store endpoint devices.
    • Ensuring integrity and security of user or endpoint data.
    • Installation and configuration of peripherals, i.e. printers.
    • Adhere to installation standards and configurations.

    Manage infrastructure vendors, i.e cabling, UPS, Voice, Data, end-point installations:

    • Liaise and Manage Third Party vendors to perform installations or maintenance. Comply and ensure standards are enforced.
    • Servicing of end-point devices and peripherals.
    • Install and configure end-point devices as part of rollout projects.

    Manage the new store opening process:

    • Engage and understand business requirements for new site layouts
    • Plan and facilitate installations of third-party services.
    • Escalations of issues for planned installations.
    • Progress communications of site installations.
    • Installation and configuration of store end-point devices.
    • Manage vendor and assist with installations of Voice, Data and wireless installations.

    Qualifications    
    Essential:

    • Matric/ Grade 12
    • A+, N+, MCSE certification

    Experience    
    Essential:

    • 1- 2 Years experience in IT field support

    Knowledge and Skills    
    Essential:

    • Must be in possession of a valid Drivers Licence
    • Must be & able to drive vast distances & be away from home for extended periods when required
    • Microsoft products i.e: Windows, Office suite etc Network topologies, support and setup thereof TCP/IP Networking

    Desirable:

    • UNIX and Linux

    Closing Date: 15th, June 2022

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    Sales Representative (Checkers Food Services - Centurion)

    Purpose of the Job    
    Key Outputs;

    • Establishing, developing and maintaining business relationships with current and prospective customers in the assigned geographical area in order to generate new business of the organization’s products
    • Focus sales efforts by studying existing and potential volume of dealers 
    • Makes telephone calls and in-person visits and presentations to existing and prospective customers 

    Job Objectives    

    • Establish sources for developing prospective customers
    • Plan and organise personal sales strategies by maximising return on investment for the geographical area
    • Keep abreast of products applications, market condiditons and advertising trends
    • Meet Sales Targets & GP Targets through sales strategies & tactics

    Qualifications    

    • Minimum requirement is Grade 12 
    • Relevant qualification in Marketing/Business

    Experience    

    • 2-3 years’ experience within a Sales Representative role, preferably in the Food services industry
    • Knowledge and Skills    
    • Sound knowledge of food industry products offerings
    • Negotiating Skills
    • Presentations Skills
    • Interpersonal skills & strong communication skills

    Closing Date: 8th, June 2022

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    Functional Analyst II (Systems)

    Purpose of the Job    
    To evaluate the demands and requirements of stakeholders; transform those demands and requirements into an abstract business model and identify use cases; transform them into logical and technical solution views and be able to configure the system to realise the solution. Lead the team in technical analysis. 

    Job Objectives    

    • Gather business requirements, document and translate into a design with limited assistance, and author detailed functional specifications for developers to deliver working functionality. Specify testing, training, definition, and implementation of procedures for support of practical business solutions.
    • Customizing the respective business area and making sure the system reacts in the manner according to the constraints of the request.
    • Prepare test scripts for testing the configured scenarios and perform the testing.
    • To provide support to the junior members of the team as well as users of the SAP System.
    • Estimate, schedule, and prioritise discrete pieces of work and deliver consistent, quality, and accurate results.

    Qualifications    
    Essential

    • Matric with experience equal to three times the number of years study specified

    Desirable

    • Diploma /Degree in Information Systems / B.Sc Computer Science (or similar)

    Experience    
    Essential

    • 3-5 years of Experience in functional analytics
    • 3 + years of Experience in cloud solutions (Preferably Azure)

    Desirable

    • 3-5 years SAP- Hybris Commerce
    • 1-2 years SAP – Smart Edit
    • 3-5 years of Experience in a Retail
    • 3+  years of experience in working on projects in both Agile and DevOps

    Knowledge and Skills    
    Essential

    • Understanding of cloud technology
    • Working as a functional analyst

    Desirable

    • Understanding of Retail or Ecommerce.
    • Agile/Scrum Toolset, preferably Atlassian

    Closing Date: 9th, June 2022

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    Functional Analyst II (Integration)

    Purpose of the Job    
    To evaluate the demands and requirements of stakeholders; transform those demands and requirements into an abstract business model and identify use cases; transform them into logical and technical solution views and be able to configure the system to realise the solution. Lead the team in technical analysis. 

    Job Objectives    

    • Gather business requirements, document and translate into a design with limited assistance, and author detailed functional specifications for developers to deliver working functionality. Specify testing, training, definition, and implementation of procedures for support of practical business solutions.
    • Customizing the respective business area and making sure the system reacts in the manner according to the constraints of the request.
    • Prepare test scripts for testing the configured scenarios and perform the testing.
    • To provide support to the junior members of the team as well as users of the SAP System.
    • Estimate, schedule, and prioritise discrete pieces of work and deliver consistent, quality, and accurate results.

    Qualifications    
    Essential

    • Matric with experience equal to three times the number of years study specified

    Desirable

    • Diploma /Degree in Information Systems / B.Sc Computer Science (or similar)

    Experience    
    Essential

    • 3-5 years of Experience in functional analytics
    • 3 + years of Experience in cloud solutions (Preferably Azure)

    Desirable

    • 3-5 years SAP- Hybris Commerce
    • 1-2 years SAP – Smart Edit
    • 3-5 years of Experience in a Retail
    • 3+  years of experience in working on projects in both Agile and DevOps

    Knowledge and Skills    
    Essential

    • Understanding of cloud technology
    • Working as a functional analyst

    Desirable

    • Understanding of Retail or Ecommerce.
    • Agile/Scrum Toolset, preferably Atlassian

    Closing Date: 9th, June 2022

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    Public Relations Officer

    Purpose of the Job    
    To be involved in PR and Marketing promotions, competitions and events on the store and divisional level. To manage consumer affairs including attendance to consumer meetings, in-store consumer boards, consumer queries and complaints. To network Shoprite stakeholders (municipalities, police service, Chamber of Commerce).

    Job Objectives    

    • Execution of Shoprite national PR and Marketing promotions and events on store and divisional level.
    • Execution of Shoprite national social responsibility projects/events on store and divisional level.
    • Managing divisional sponsorships
    • Managing consumer affairs including attendance to consumer meetings, in-store consumer boards, consumer queries, complaints, etc.
    • Managing of divisional consumer, staff and supplier events/conferences
    • Managing all the divisions’' donation requests and communication
    • Contribution to group staff newspaper and media liaison with PR projects. Also daily newspaper check for new opportunities and Shoprite related articles
    • Regular store visits in order to support store managers with new PR ideas and customer care
    • Shoprite business card meeting to schools, businesses, hotels, etc.
    • Managing of admin/budgets for the divisions' PR
    • Networking with Shoprite Stakeholders (municipalities, SAPS, Chamber of Commerce).

    Qualifications    

    • A Degree/National Diploma in Marketing or Public Relations

    Experience    

    • (3 years) Public Relations experience
    • Retail Industry

    Knowledge and Skills    

    • Written and Verbal communication skills in English
    • Financial Skills
    • Project Management Skills

    Competencies:

    • Planning and organising
    • Analysing
    • Leading and supervising
    • Deciding and Initiating action
    • Relationship Building and Networking
    • Presenting and Comunicating information
    • Applying expertise and technology

    Closing Date: 10th, June 2022

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    Technology Reporting Communications Specialist

    Purpose of the Job    
    The purpose of the Technology Reporting Communications Specialist is to support the Technology Management Unit to produce key senior-level reports and presentations, in collaboration with and under the direction of the Technology Communication & Engagement Manager. The role aims at excellence in reporting and communication through the delivery ofstrategic, accurate, and aligned executive-level reports and presentations. This role contributes to building a robust and accurate view of the Technology Department and its many functions. 

    Job Objectives    

    • Communication & Reporting - Execution, Research & Development  
    • Works closely with the IT Communication & Engagement Manager to provide communication services and engagement initiatives to support the strategic direction of Shoprite IT. 

    The key focus is on Board level reporting and presentations (and providing support for campaigns across IT and general IT communications). 

    • Is visually literate and able to produce professional presentations and visually represent key information. 
    • Can extract, create and maintain a strong, relevant narrative throughout documents and presentations. 
    • Researches, positions, writes and executes a full range of executive-level reports, presentations, communications, and campaigns. Conducts ongoing research to identify new ways of optimising current communications and bringing a new flair across several channels and platforms. 
    • With both a tactical and strategic approach in mind, works closely with relevant stakeholders and sources to collate available insights relevant to the quarter/year ahead and develop the necessary internal mechanisms to communicate, share and collaborate seamlessly with other stakeholders. 
    • Understands the trends and changes in the digital and technology landscapes that impact internal communications and content, and applies these practices in the workplace. 

    Relationship and Stakeholder Management  

    • Develops and maintains sustainable, mutually beneficial long-term relationships with all relevant stakeholders. 
    • Plays a leading influencer role as a subject matter expert in reporting, communication, and presentation trends and preferences to enhance the process of delivering communication strategies to reach senior Business, Technology, and Executive audiences. 
    • Builds strong relationships and collaborates with cross-functional teams to identify internal alignment opportunities – leveraging other inputs within the IT context. 

    New Concepts and Strategic Implementation 

    • Apply a longer-term view of reporting and communications methodologies and content integration. 
    • Eager to innovate and try new approaches and content to improve communications.  
    • Monitors communications and reporting trends to identify opportunities and communicate viable proposals (in a timely manner) for consideration in tactical and strategic communication approaches. 
    • Creates a robust IT employee ambassador/influencer approach (that involves selected employees in the IT communications strategy and execution) and ensures that content is on point and delivered in a timely manner.  

    General Support 

    • In conjunction with the IT Communication & Engagement Manager, formulates templates and other collateral to ensure consistent branding and application of communications and reporting templates. 
    • Writes and distributes relevant communication collateral across all levels of the Technology organisation and can position and shape according to the relevant target audience. 
    • Ensures that all communications and reporting deliverables are met timeously within the required quality standards. 
    • Builds on existing plans and platforms to enhance the communications and reporting function. 
    • Interacts with key stakeholders to obtain inputs to communications and reporting content. 
    • Experiments with visual representations to simplify messaging and create a unified understanding of what is being communicated or reported on.  
    • Works proactively and openly to provide general support on various activities that serve the Technology leadership and broader team. 

    Qualifications    
    Essential

    • Bachelor's degree in Information / Communications or equivalent

    Experience    
    Essential

    • +3 years experience in a current and progressive internal communications role, with exposure to reporting and communications trends, managing and coordinating effective reporting, and communications campaigns through various channels with a good understanding of internal uses of digital and related technologies including relevant platforms (e.g., O365) and channels.
    • Exposure to integrated reporting, presentations, and other visual representations.
    • Demonstrable track record of providing general business and executive support in terms of reporting at various levels – internal team reporting and feedback, through to executive board reports and related reporting inputs. 

    Closing Date: 9th, June 2022

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    Pharmacy Manager - Medirite Quagga

    Purpose of the Job    

    • To manage a Medirite pharmacy.

    Job Objectives    
    INDIVIDUAL

    • Dispensing

    OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

    • Pharmacy administration
    • Housekeeping
    • Stock control
    • Customer service
    • Sales
    • Compliance
    • Marketing campaigns

    MANAGEMENT

    • Operational work planning
    • Priority setting and scheduling of staff
    • Operational performance monitoring
    • People and enabling capacity management/Resourcing
    • Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, Cash office
    • Resolve escalated operational issues
    • Budget management

    LEADERSHIP

    • Developing and tutoring of staff, interns and assistants
    • Motivate and discipline team

    Qualifications    
    Essential

    • BPharm degree/ equivalent qualification 
    • Registered as a pharmacist at the pharmacy council (SAPC)

    Desirable

    • Registered as a tutor

    Experience    

    • Experience in managing staff
    • Experience working in a retail pharmacy environment
    • Knowledge and Skills    
    • Knowledge of Retail operations (Advantageous)
    • Knowledge of dispensing systems and ordering systems
    • Knowledgeable with regard to pharmacy legislation
    • Knowledge of financial management principles and systems
    • Computer literacy – MS Office skills
    • Good language skills – fluent in Afrikaans and English
    • Unisolv experience
    • Marconi experience (advantageous)
    • Sound numerical skills
    • Effective conflict management skills
    • Excellent interpersonal and customer centric skills
    • Excellent organizing and planning skills
    • High level of attention to detail
    • Ability to lead, motivate and discipline a team
    • Ability to develop and tutor staff, interns and assistants

    Closing Date: 10th, June 2022

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    Application Support Specialist I (SAP)

    Purpose of the Job    

    • To plan, manage and support tactical IT projects and perform all support activities within the specified areas.
    • To plan and manage all activities within the area of technology and within his/her responsibility
    • To ensure timely and effective communication with the project  team,  the project stakeholders and the business support users
    • To effectively manage the day to day IT operations within the specified area
    • To efficiently manage vendor relationships  and deliverables within the specified IT environment

    Job Objectives    

    • To plan and manage all activities within the area of technology and within his/her responsibility
    • Monitor and control allocated human and material resources
    • Manage re-active tasks
    • Planning, managing and controlling projects within the specified environment
    • Managing Third-Party software releases
    • Do Software configuration
    • Contribute to Design of Software enhancements
    • Liaise with relevant teams and drive infrastructure enhancements
    • Drive Change control process
    • Manage project dependencies, team and stakeholder relationships as it relates to the project
    • Co-ordinate and integrate activities across multiple functional lines
    • Provide back-up to relevant managers
    • To ensure timely and effective communication with the project  team, the project stakeholders and the business support users
    • Liaise with other managers within the ICT functions and within the business
    • Manage user expectations through regular communication with the user group
    • To effectively manage the day to day IT operations within the specified area
    • Create procurement orders and change requests
    • Follow-up of procurement orders and change requests
    • Monitoring and following up of all open service desk calls
    • Identify and resolve any support call trends
    • Handle any relevant support issues
    • User Support in the specified area
    • 2nd Level Support for specified area; support for 1st level support on service desk
    • Train 1st level support
    • To efficiently manage vendor relationships  and deliverables within the specified IT environment
    • Investigate new technologies within the specified area
    • Manage software bug and Enhancement lists with vendors
    • Vendor call management
    • Manage SLA with vendors
    • Schedule change requests with vendors

    Qualifications    

    • IT Related Degree/National Diploma

    Experience   

    Desirable

    • Experience within an IT support management position 5 years
    • Experience in a retail or wholesaler industry 5 years
    • Experience supporting, developing or enhancing ecommerce software 2 years
    • Experience supporting, developing or enhancing Mobile applications 2 years
    • Experience with a warehouse management ERP systems. (e.g. PosiTill, Navision, Oracle, Korber) 2 Years

    Knowledge and Skills    

    • Broadly skilled in information and communication technology 5 years
    • Knowledge of all stages of systems development from specification to implementation 5 years
    • Exposure to vendor management 3 years
    • IT Change management 5 Years
    • Exposure to Project Management
    • Software development Background (E.G: SQL, .Net and App development)

    Closing Date: 7th, June 2022

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    QA Engineer I (Websites)

    Purpose of the Job    

    • Identify opportunities for automation within software processes.
    • Design and execute QA tests using scripts that automatically test functionality.
    • Run tests for databases, systems, networks, applications, hardware and software.
    • Identify bugs and quality issues in development, service or business processes.
    • Install applications and databases relevant to automation.
    • Collaborate with other business units to understand how automation can improve workflow.
    • Gather requirements from clients, customers or end-users to develop the best automation solutions

    Job Objectives    

    • Test case/script generation and review: Identify what to test by translating non-functional and business requirements into testable test plans and test scripts. Identify and document key test scenarios. Document or automate the test script using the performance testing tool. Determine the prerequisites. Determine the test criteria. Record the expected results. Review final test scripts with QA Engineer lead. Obtain sign-off.
    • Test prerequisites compilation: Identify required test materials. Obtain test material, e.g. test data. Identify the required test environment. Ensure test environment setup, e.g. test server access and test logins. Prepare test results pack for results recording and sign-off.
    • Test execution and recording: Execute the automated scripts. Record test results. Compare actual results against expected results and debug any script failures.
    • Maintenance of high quality and accuracy: Understand the application under test and ensure that it meets the necessary expectations as defined by business. Ensure Quality Assurance of all testing activities. Maintain test documentation to reflect current system operations. Identify opportunities for continuous improvement. Support improvement of the testing processes and initiatives. Continued maintenance and upkeep of the performance testing scripts that form part of the performance regression pack.
    • Test status updates: Provide feedback to the development team and ensure the work is carried out in accordance with the schedule and the performance requirements. Inform management of any negative trends in the performance of software in pre-production. Provide estimates and feedback to the Team Lead for project scheduling purposes. Ensure effective communication with key stakeholders. Prepare and maintain test tracking reports.
    • Test closure activities: Ensure test completion - no outstanding high-risk issues, defects have been fixed and retested or deferred or accepted as permanent restrictions. Handover test artifacts to people who need it in the future, e.g. maintenance or support teams. Participate in project retrospectives and contribute and document lessons learned Archive test work products, like test results, test logs, test status reports etc.

    Qualifications    

    • IT-related Diploma/Degree
    • ISTQB Foundation Level ISTQB Agile

    Experience    

    • 1-2 years Manual testing experience
    • 1-2 years automation testing experience
    • 3+ years performance testing experience
    • 1-2 years testing websites
    • 1-2 years SQL experience Testing in a retail / financial sector desirable
    • Testing in an Agile environment desirable

    Knowledge and Skills    

    • Microsoft 365 Google Suite
    • 3+ years Knowledge of non-functional testing - performance testing
    • 1-2 years Knowledge of functional testing, system testing, integration testing, regression testing, automation scripting, and execution.
    • 1 year Knowledge of non-functional testing – security testing
    • 1 year Knowledge of non-functional testing – usability testing
    • 3+ years Build enhancements to test frameworks increasing speed and productivity.
    • 3+ years Collaboratively work with the rest of the QA team to refine quality assurance practices and techniques within the greater team.

    Closing Date: 12th, June 2022

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    Imports Admin Supervisor

    Purpose of the Job    
    To manage all imports administration for the butchery division in that the correct tracking of reports and invoices are effective on time. This will also include the continuous monitoring of stock levels and weekly reconciliations done on stock held in the distribution centre as well as the releasing of bulk releases.

    Job Objectives    
    Application and issuing of Meat Market Import Permits

    • To complete import permit applications and submit to DAFF for approval
    • Arrange for payment batches
    • Reporting on abattoir listing as per the permits
    • Liaise with International Suppliers

    Container tracking report

    • To track containers at sea level and inform relevant parties of arrival of products

    Creating Bulk Stock Store invoices

    • Create Invoices on internal system/SAP for butchery weekly deliveries

    Monitoring Weekly Stock Sheet Movement reports

    • Ensuring that weekly movements are done correctly and liaise with cold stores if any errors are encountered

    Sales recon

    • Comparing system sales to stock movement sales and ensuring the two are the same, if differences are found a complete record needs to be kept and followed up until resolved permanently

    Comparison of Weekly movement report to DC System report

    • Spot Checking that DC counts and system reports balance to manual movement report

    Bulk Releases

    • Ensuring bulk cold store releases have been compiled correctly at cold store level

    Outstanding order reports

    • Reconcile outstanding orders on system and invoice relevant party responsible, continue to follow up weekly until payment has been received.

    GP Margin Report

    • Compare cost prices to selling prices weekly and inform divisional managers on profit margins and loss making items

    Weekly Claim Recon

    • Follow up on store claims to ensure that stock has either been receipted back into the cold store or that responsible party has been charged and payment has been received.

    Contact person between stores(butchery manager) and cold store (administrator)

    • Liaise with both parties when issues arise to resolve the problems

    Adhoc duties

    • Assisting clerks where necessary and filling in for clerks where needed in order to create store orders or receive store orders on internal system.

    Stock Replenishment

    • Continuously monitor stock levels and liaise with import manager on low stock levels

    Admin duties

    • Ensuring all admin for cold store and HO has been done correctly

    Creditors Recon

    • Ensuring on a weekly basis that all purchases received at the DC has been receipted onto the system and is ready for payment, liaise with creditors on all outstanding invoices.

    Qualifications    

    • Grade 12
    • Logistics Degree / Btech (similar)

    Experience    

    • One year experience in the Import and Clearing Industry

    Knowledge and Skills    

    • A high level of knowledge of dealing with import permits
    • Advanced in Excel 

    Closing Date: 7th, July 2022

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    Logistics Planner

    Purpose of the Job    
    The core responsibility of a Logistics Planner is to produce cost effective and operational efficient transportation (route scheduling) and Distribution Centre operational (order picking and consolidation) plans , which will provide clients with the right product, in the right condition at the right time while understanding (and balancing) the various limitations of the supply chain they schedule within. Additional responsibility is to ensure the effective coordination of activities within the Buying,  Store replenishment, DC replenishment, DC operations and Transport operational team that will ensure a seamless and efficient network of product movement from the supplier through the distribution center into retail outlets.

    Job Objectives    

    • Transport route scheduling and optimisation.
    • System management (relevant within the operational and transport environment).
    • Daily plan extractions.
    • Process Improvement and supply chain coordination between Transrite and DCs operations.
    • Analyse planning and operational efficiencies.
    • Manage Planning related aspects pertaining to store openings and closures.
    • Resolving of branch related queries within the planning (and related departments) scope.
    • Client service and communication.
    • Process improvement and Supply chain coordination between DC operations, Transport, Store replenishment and DC replenishment.

    Qualifications    

    • Relevant Degree in Logistics / Industrial Engineering / Operational Research.

    Experience    

    • 2+ years experience in a similar role..

    Knowledge and Skills    

    • Knowledge of SAP and a DC operations.
    • Microsoft packages (Excel).
    • Ortec Routing and Distribution (or related route optimization software).
    • SAP Retail (or similar ERP Systems).
    • System knowledge on Infor WMS 2000 Warehouse Management System (or similar WMS) and TMS Transport Management Systems) will be advantageous.

    Closing Date: 12th, June 2022

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    Assistant Manager Designate

    Purpose of the Job    
    To be trained to effectively manage a retail store by ensuring that operational, administrative and managerial duties are met with the Checkers brand image in mind. Furthermore, manage stock and staff effectively, ensure that security measures are according to standards and maximise the profitability of the store.

    Job Objectives    

    • To learn how to be a team leader
    • To learn how to motivate a team
    • To learn how to supervise customer service standards
    • To learn how to supervise housekeeping and hygiene
    • To learn how to implement loss control measures
    • To learn how to supervise sales performance
    • To learn how to access important information in the branch
    • To learn how to supervise stock counts
    • To learn how to accommodate the audience and context needs
    • To learn how to communicate verbally to clients in a friendly manner
    • To learn how to write texts for a range of communicative reasons
    • To learn how to interpret and use information from texts
    • To learn how to supervise POS operations
    • To learn how to supervise promotional activities
    • To learn how to describe and apply the management function
    • To learn how to recruit and select candidates

    Qualifications    

    • Grade 12 – Essential
    • Degree/Diploma - Advantageous

    Experience    

    • Minimum of 5 years’ experience in a managerial position
    • Knowledge and experience in the management of inventory, buying, staff, merchandising and costs and profitability of a business
    • Understanding of the FMCG environment and related legislation will be advantageous

    Knowledge and Skills    

    • Management of perishable products
    • Understanding of the retail consumer behaviour and buying trends
    • Excellent verbal and written communication skills
    • Excellent interpersonal skills
    • Exceptional customer service and people management skills
    • Understanding of business reporting
    • Knowledge of computer systems

    Closing Date: 2nd, November 2022

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    Health & Safety Administrator

    Purpose of the Job    
    The Health and Safety Administrator will provide administrative support to the Permit Office. The successful candidate will be a part of a team that will ensure that Health and Safety documentation is in line with industry standards as well as company policies.

    Job Objectives    

    • Receive walk in visitors and process requests.
    • Upload contractor safety file evidence on to worktrainer online repositories. 
    • Co-ordinate visitor arrivals with Shoprite host.
    • Book facilities for induction and permit to work purposes.
    • Print induction material and access cards.
    • Issue and receive access cards. 
    • Keep an up-to-date repository of valid permits. 
    • Admin Filling. 
    • Co-ordinate audit booking and calendar of the HSE Officer.

    Qualifications    

    • Matric

    Experience    

    • Minimum of 1 year experience in administation.

    Knowledge and Skills    

    • Detail orientated 
    • Communication skills
    • Knowledge of Health and Safety Guidelines

    Closing Date: 6th, June 2022

    go to method of application »

    Stores Operations Specialist (XSavings)

    Purpose of the Job    
    The purpose of the Store Operations Specialist role is to support operational efficiency within the Rewards & Personalisation team with the aim of delivering on the operational goals and objectives of the Rewards & Personalisation chapter. The role forms part of the Rewards and Personalisation Operations team and is accountable for the execution of operational effectiveness, processes, systems and successful delivery/implementation of Rewards & Personalisation customer engagement, personalisation, and precision marketing programs. The role actively drives the growth of the customer insights database, delivery of the right offer at the right time to customers and engage customers with tailored offers. The role will also investigate inefficiencies and service delivery issues. The Store Operations Specialist role focuses on the effective delivery of different/tailored experiences to our customers by taking proactive steps to ensure the effective program delivery within agreed service level standards.   

    Role Description:

    • Ensure the execution of projects, including the expansion of customer experience offers. 
    • Communicate operational challenges or improvement requests to the build team of the Xtra savings program 
    • Monitor and analyse Service Level Agreements/conditions deviations and proactively collaborate across teams to resolve any deviations/problems. 
    • Drive the effective provision of fast, efficient, and comprehensive support to stakeholders. 
    • Communicate all operational processes and procedures and ensure these are fully understood by all stakeholders.  
    • Identify issues in execution and engage with relevant stakeholders to find an appropriate and timeous solution. 
    • Resolve operational issues and queries regarding service delivery. 
    • Implement operations flow to increase the percentage of customer uptake. 
    • Monitor and ensure that stores or divisions have sufficient stock holding of Xtra Savings cards. 
    • Communicate and implement new features to the Xtra Savings program and ensure that stores or divisions make the appropriate changes. 
    • Report on the performance of the Xtra Savings program and the Money Market to each store/division and engage, guide and support stores/divisions who are not meeting agreed performance levels in order to improve/achieve performance levels. 
    • Conduct needs analyses to understand training and development needs and provide the necessary training / and retraining on new and existing processes in the Rewards and Personalisation team. 
    • Motivate and drive recruitment of staff and arrange additional resources as required to support operations.  
    • Identify common trends within operations and provide weekly / monthly reporting and feedback where appropriate. 
    • Conduct analysis and provide regular feedback to Operations Manager to address and resolve any operational issues. 

    Qualifications    

    • Degree or Diploma in Business, Retail Management, eCommerce or related – (essential). 

    Experience    

    • +4 years experience in a similar role within the eCommerce retail operations environment - (essential).  
    • Solid experience in Rewards and Personalisation marketing programs/projects - (desired). 

    Knowledge and Skills    

    • Proficiency in MS Office 365 including strong Excel skills – (essential).  
    • Knowledgeable and up to date with local and international trends and developments in the field - (desired). 
    • Analytical thinker - Grasps new information to generate insights while integrating multiple sources of data and proactively investigating courses of action to identify feasible solutions.  
    • Business acumen – Understands retail standards and operational best practices to improve and drive performance.  
    • Strong customer-first thinking – Understands customers and how best to serve them; committed to providing high-quality customer service and ensuring customer needs and expectations are met. 
    • Communication and reporting skills – Able to convey information and data clearly, accurately, and succinctly in a meaningful way.  
    • Collaborative partner – Ability to foster, nurture and manage strong and meaningful relationships with external and internal stakeholders while driving work teams and projects.?Open, honest and direct, comfortable giving and receiving constructive feedback. Thinks and acts independently as well as collaboratively.? 
    • Organised with a strong drive for operational execution and efficiency - Ensures processes, targets and performance measurements are continuously met or exceeded. 
    • Ability to work under pressure and manage multiple and competing demands. 

    Closing Date: 15th, June 2022

    go to method of application »

    Senior User Interface Designer

    Purpose of the Job    

    As a Senior User Interface Designer, you will be part of a small, but growing Shoprite Design Team where you will work closely with the user experience lead and customer-facing product managers in all aspects of visual product design. Together, you create beautiful UI, enjoyable interactions and well-crafted design pieces for our web, iOS, Android, and other digital products. We’re looking for someone who is a self-starter, passionate about human-centred design and has a genuine interest in current product design trends. 

    The Senior User Interface Designer will own design for several features and mid to large-sized projects, working across a multi-disciplinary team and integrating business, market and customer research and insights to define and design unique solutions that elevate the user experience. 

    Role Description

    • Visual Product Design
    • Translate complex wireframes and flows. 
    • Visual UI design and asset preparation for production. 
    • Provide expertise and input into crafting the best possible interfaces and experiences. 
    • Create product marketing visuals. 
    • Keep the team updated on product design trends and best practices. 
    • Work closely with external design partners and agencies to produce integrated customer lead digital products. 
    • Create prototype interfaces using tools such as Framer, Origami, proto.io and marvel.  
    • Work collaboratively with the design team and product managers to co-create in the conceptualisation of viable and disruptive product ideas. 
    • Innovate using existing and emerging technology.  
    • Identify best practices and potential opportunities for new products as well as product, user interaction and design improvements.  

    Operations 

    • Drive customer-lead design thinking across omnichannel digital channels. 
    • Adhere to and improve customer service levels across businesses and services. 

    Team Collaboration

    • Drive a customer-centric culture, processes, and ways of working  
    • Support and guide the iteration of designs, integrating feedback from Product Managers, Developers, and Design colleagues.  
    • Work as part of an Agile Product Team to coordinate application development and delivery.  
    • Work collaboratively with key stakeholders across disciplines and functions to ensure holistic problem investigation and integration to design and develop the right solutions.  
    • Maintain ongoing and effective communication with the team to ensure fit-for-purpose design and solutions.  

    Qualifications    

    • Degree or Diploma in Commerce, Engineering, Marketing or Advertising – (essential).  

    Experience    

    • +4 years’ experience in a similar capacity or role with proven success in user centered design and UI design tools – (essential).  
    • Deep knowledge and experience are necessary to challenge and, where appropriate, to work beyond the brief to produce a design with greater functionality or improved user flow - (essential). 
    • Solid experience communicating interactions using motion design principles as relates to user interface design – (essential).  
    • Experience successfully launching new mobile product features – (essential).  
    • Marketing/advertising experience – (essential). 
    • Digital agency experience – (essential). 
    • Experience with analytics and big data – (essential) 

    Knowledge and Skills    

    • Highly skilled in visual design of digital products, including but not limited to: Mobile applications on Android and iOS and Responsive web; Adobe Creative Suite and Invision – (essential).  
    • Digital customer design development (UX design, wireframing, AB Testing, customer research etc.) – (desired). 
    • An understanding of analytics in digital product design – (desired). 
    • Information technology management – (desired). 
    • Understanding of African digital market and customers – (desired). 
    • Knowledge of legal compliance (POPIA, Electronic Information Act, etc.) – (desired). 
    • Knowledge of digital marketing and traditional media – (desired). 

    Closing Date: 17th, June 2022

    go to method of application »

    Pharmacy Manager - Medirite Heidedal

    Purpose of the Job    

    • To manage a Medirite pharmacy.

    Job Objectives   

    OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

    • Pharmacy administration
    • Housekeeping
    • Stock control
    • Customer service
    • Sales
    • Compliance
    • Marketing campaigns

    MANAGEMENT

    • Operational work planning
    • Priority setting and scheduling of staff
    • Operational performance monitoring
    • People and enabling capacity management/Resourcing
    • Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, Cash office
    • Resolve escalated operational issues
    • Budget management

    LEADERSHIP

    Developing and tutoring of staff, interns and assistants
    Motivate and discipline team

    Qualifications    
    Essential

    • BPharm degree/ equivalent qualification 
    • Registered as a pharmacist at the pharmacy council (SAPC)

    Desirable

    • Registered as a tutor

    Experience    
    Desirable

    • Experience in managing staff
    • Experience working in a retail pharmacy environment

    Knowledge and Skills    

    • Knowledge of Retail operations (Advantageous)
    • Knowledge of dispensing systems and ordering systems
    • Knowledgeable with regard to pharmacy legislation
    • Knowledge of financial management principles and systems
    • Computer literacy – MS Office skills
    • Good language skills – fluent in Afrikaans and English
    • Unisolv experience
    • Marconi experience (advantageous)
    • Sound numerical skills
    • Effective conflict management skills
    • Excellent interpersonal and customer centric skills
    • Excellent organizing and planning skills
    • High level of attention to detail
    • Ability to lead, motivate and discipline a team
    • Ability to develop and tutor staff, interns and assistants

    Closing Date: 10th, June 2022

    go to method of application »

    Pharmacy Manager - Medirite Welkom

    Purpose of the Job    

    • To manage a Medirite pharmacy.

    Job Objectives   

    OPERATING RESULTS ACHIEVED THROUGH DELEGATED TASKS

    • Pharmacy administration
    • Housekeeping
    • Stock control
    • Customer service
    • Sales
    • Compliance
    • Marketing campaigns

    MANAGEMENT

    • Operational work planning
    • Priority setting and scheduling of staff
    • Operational performance monitoring
    • People and enabling capacity management/Resourcing
    • Manage cross-functional relationships e.g. with Prescribers, Suppliers, Head Office, Store manager, Cash office
    • Resolve escalated operational issues
    • Budget management

    LEADERSHIP

    Developing and tutoring of staff, interns and assistants
    Motivate and discipline team

    Qualifications    
    Essential

    • BPharm degree/ equivalent qualification 
    • Registered as a pharmacist at the pharmacy council (SAPC)

    Desirable

    • Registered as a tutor

    Experience    
    Desirable

    • Experience in managing staff
    • Experience working in a retail pharmacy environment

    Knowledge and Skills    

    • Knowledge of Retail operations (Advantageous)
    • Knowledge of dispensing systems and ordering systems
    • Knowledgeable with regard to pharmacy legislation
    • Knowledge of financial management principles and systems
    • Computer literacy – MS Office skills
    • Good language skills – fluent in Afrikaans and English
    • Unisolv experience
    • Marconi experience (advantageous)
    • Sound numerical skills
    • Effective conflict management skills
    • Excellent interpersonal and customer centric skills
    • Excellent organizing and planning skills
    • High level of attention to detail
    • Ability to lead, motivate and discipline a team
    • Ability to develop and tutor staff, interns and assistants

    Closing Date: 10th, June 2022

    go to method of application »

    Buyers Assistant - Transpharm Home Office

    Purpose of the Job    
    The main purpose of the job will be to assist the Buyers with admin related functions and act as a point of contact between customer service and buyers.

    Key performance areas:

    • Supplier sales reports and updates
    • Min/Max variance report 
    • Data contracts and administration of contracts
    • Out of stock items

    Job Objectives    

    • Ensure the loading of new promotions & cancelling of old promotions as well as checking levels of promotional stock
    • Ensure that claw backs are loaded and that new listings are loaded on Positill
    • Plan, monitor and maintain suitable inventory levels
    • Administer contract renewal and completion of annual supplier validation
    • Follow up on supplier claims 
    • Compiling of reports and ensure proper filing is maintained
    • Scheduling of meetings and record minutes 
    • Submission of paperwork to relevant stakeholders and subsequent follow up of the documents
    • Assist with other duties and departments in accordance with operational requirements

    Qualifications    

    Essential:

    • Grade 12 qualification

    Desirable:

    • Degree or Diploma in Sales/ Marketing would be advantageous

    Experience    

    • At least 1 year of experience working in a similar role in the retail and/or marketing industry
    • Office administration or data capturing experience would be advantageous.

    Knowledge and Skills    

    • Strong administrative skills
    • Excellent interpersonal, communication and negotiation skills
    • Strong analytical and organizational skills
    • Good telephone etiquette
    • Ability to multi-task and perform under pressure
    • Computer literate: Excel, Word, Outlook 365
    • Knowledge of Positill system (Advantageous)

    Closing Date: 7th, June 2022

    go to method of application »

    Pharmacist Assistant (Post-Basic) - Medirite Eden Meander

    Purpose of the Job    
    You will provide maternity coverage for a period of five months. The successful candidate will assist the pharmacist with dispensing and performing pharmacy-related administrative duties.

    Key Performance Areas include:

    • Stock control
    • Dispensing (under supervision of a pharmacist)
    • Administration
    • Housekeeping
    • Frontshop service

    Job Objectives    

    • Stock control
    • Dispensing (under supervision of a pharmacist)
    • Administration
    • Housekeeping
    • Frontshop service

    Qualifications    
    Essential:

    • Qualified as a post basic pharmacist assistant
    • Registered as a post basic pharmacist assistant with the South African pharmacy council

    Experience    

    • Two years’ experience as a trainee in a pharmacy

    Knowledge and Skills    
    Essential:

    • Dispensing knowledge
    • Knowledge of dispensing systems and ordering systems

    Desirable:

    • Knowledge of Retail/ FMCG operations

    Closing Date: 3rd, June 2022

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