Manager Liquor Store at Pick n Pay Stores Limited

• Matric Grade 12.  
• Minimum of 2 years in a supervisory position 
• Previous experience in the Wine/Liquor department or experience in managing a department

Merchandising Management 

• Executes plano guide 100% 
• Rotates stock as per policy/SOP on sales floor and back up area 
• Throughout day ensures department merchandising and cleanliness standards are maintained. 
• Follows standards set down for promotional space 
• Follows promotions communications'  
• Ensures back up area standards maintained at all times - all stock represented on floor 
• Elevates any continuing stock issues to Store Manager 
• Ensure department follows H&S standards and processes as per SOP. 
• Understand customer needs and communicate these to demand planning 

Systems Management 

• Gap scanning out of stocks 
• Identifies, counts, and records out of stocks & over stocks 
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning 
• Processes IDTs via SAP  
• Actions reduced to clear on SAP as per SOP  
• Checks for electronic communications regularly during the working day  

Customer Services Management 

• Handles customer complaints and special customer requests 
• Advises customers on products 

People Management & Development 

• Evaluates the performance of direct reports against agreed objectives and standards 
• Reviews staffing requirements and provides input into staff scheduling 
• Keeps staff informed of new initiatives, store and department performance 
• Keeps staff motivated 
• Identifies training needs 
• Coaches staff and management 

Finance & Administration 

• Ensures that all equipment is properly maintained in effective working order 
• Ensures that general maintenance standards are met 
• Follows up and controls departmental expenses 
• Monitors results and investigates deviations to budget. 
• Monitors waste, and ensures procedures are adhered to