Stores Raw Material Supervisor at Profile Personnel

Job Description

• The Stores Raw Material Supervisor is responsible for overseeing the daily operations of the raw material stores area to ensure the efficient receiving, storage, control, and dispatch of raw materials. The role plays a critical part in maintaining stock accuracy, supporting production requirements, and ensuring compliance with food safety, quality, and health & safety standards within a fast-paced FMCG manufacturing environment.

Minimum Requirements

• Grade 12 (Matric)
• Diploma or Degree in Supply Chain, Logistics, Warehousing, or a related field advantageous
• Minimum 3–5 years’ experience in inventory or stores management within an FMCG or manufacturing environment
• Sound knowledge of FSSC 22000, GMP, and food safety standards
• Experience working with ERP and/or Warehouse Management Systems (WMS)
• Proficient in Microsoft Office applications
• Good understanding of FIFO/FEFO stock control principles
• Valid Driver’s License

Key Competencies

• Strong verbal and written communication skills
• Excellent planning, organisational, and coordination abilities
• High level of accuracy and attention to detail
• Strong problem-solving and decision-making skills
• Ability to work under pressure and meet deadlines
• Adaptable and able to manage changing operational priorities
• Strong leadership and people management skills
• High level of integrity, accountability, and professionalism
• Ability to work effectively across departments and teams

Key Responsibilities

Inventory Management

• Supervise the day-to-day movement of raw materials between stores and operational departments according to production requirements and planning schedules
• Ensure all stock movements are accurately processed physically and electronically on the ERP system
• Maintain accurate stock control through regular cycle counts, stock takes, and reconciliations
• Coordinate the receiving, storage, and issuing of raw materials in line with company procedures and food safety standards
• Monitor stock levels and work closely with procurement to prevent stock shortages or overstocking
• Ensure strict adherence to FIFO/FEFO principles, especially for temperature-sensitive materials
• Manage the return and control of deposit or reusable items to suppliers
• Maintain clean, organised, and compliant raw material storage areas
• Ensure effective space utilisation and efficient warehouse flow
• Investigate and resolve stock discrepancies and supply chain-related issues

Document Control & Compliance

• Maintain accurate and up-to-date inventory and receiving documentation
• Ensure all raw material records are easily retrievable and audit-ready
• Assist in implementing and maintaining document control systems in line with FSSC 22000 requirements
• Review and maintain Standard Operating Procedures (SOPs) to ensure compliance with operational and food safety standards
• Support internal and external audit preparation activities
• Maintain full traceability of raw materials throughout the supply chain process
• Work closely with Quality Assurance to ensure compliance with food safety and quality requirements
• Train stores staff on correct record-keeping and document control procedures

Staff Management

• Supervise and coordinate the daily activities of stores personnel
• Manage employee performance, conduct performance reviews, and provide ongoing feedback and coaching
• Ensure staffing levels meet operational requirements
• Assist with the recruitment, onboarding, and training of new employees
• Address employee concerns, disciplinary matters, and workplace issues in line with company policies
• Promote teamwork, accountability, and continuous improvement within the department
• Conduct regular operational and procedural training with staff

Health & Safety

• Ensure compliance with health and safety legislation, company standards, and food safety requirements
• Participate in safety audits, inspections, and risk assessments
• Implement corrective actions where necessary to maintain a safe working environment
• Ensure employees are trained on health and safety procedures and safe working practices
• Promote initiatives aimed at reducing workplace incidents and improving safety awareness

Communication & Coordination

• Liaise with internal departments to ensure smooth operational flow and timely material availability
• Communicate operational challenges and provide effective solutions where required
• Prepare and submit operational reports and updates to management
• Support continuous improvement initiatives within stores and warehouse operations