Stores Supplier Representative at Woolworths

Introduction

• Are you interested in a Store Supplier Representative career in Woolworths Supply Chain and Logistics?

Job description
Main Purpose

• Develop and maintain relationships with Suppliers, Stores and Distribution Centre’s to meet Equipment Centre and customer requirements

Key Responsibilities

• Execution of the BU 1 Year Operating plan and scorecard that maximizes external revenue opportunities
• Develop and maintain effective relationships with the BU and stakeholders to improve operating efficiencies and ensure continuous improvement in SLA compliance
• Improve Supplier and Store relationship management
• Training and induction of new suppliers to equipment and supply chain processes (e.g. backhaul and equipment rental agreements)
• Adhere to corporate governance requirements in line with company policy and procedures
• Adhere to systems and procedures to ensure SLA’s with Suppliers and Stores are met and that relationships are proactively managed
• Implement and manage a Supplier and Store visitation program
• Implement & maintain Supplier database management and track and manage utilization & performance
• Implement continuous improvement activities to improve relationships
• Manage the end-to-end customer service process against the standards as set in the OEC (in line with Best Operating practice) in order to:
• Deliver process compliance
• Achieve customer service levels
• Ensure delivery of KPI’s
• Manage customer model stock
• Compile and manage stock turn in line with equipment return note (ERN)
• Ensures effective communication of trends, exceptions and value creation
• Ensure effective and efficient resolution of queries through consultation with Customers, Service providers and other BU’s
• Manage and adhere to UPN policies and procedures and corporate governance principles
• Conduct benchmarking and implement continuous improvement projects
• Demonstrate effective leadership aligned to the Woolworths DNA to ensure delivery of the Supply Chain Strategy
• Support to any projects or rollouts linked to SC2020 where relevant

Key Competencies

Systems, processes & Technical competencies

• Freight logistics & transport management
• Ability to conceptualize and implement synergies in different operations
• Numerate and analytical
• Interpersonal and communicating skills

Finance and or Business

• Ability to analyse and interpret financial and performance indicators at a detailed level.
• Demonstrates a thorough understanding of the business measures and targets relating to own role

Health & Safety

• Knowledge of relevant legislation

Customer & Environment

• Ability to quickly develop a knowledge and understanding of the suppliers’, customer, stores and service provider business and demonstrates a passion for customer delivery
• Demonstrates an understanding of the impact of own role on service delivery to internal and external customers
• Customer Service mindset

People

• Have an understanding of relevant legislation
• Knowledge of Performance Management Systems
• Knowledge of Employee Relations procedures

Self

• Ability to work under pressure whilst maintaining attention to detail
• Able to work flexible hours in line with the business requirements

Minimum requirements
OTHER JOB REQUIREMENTS

What theoretical knowledge (e.g. degree / diploma) does the job require?

• National Diploma in Commerce, Logistics and Transport
• 3-year degree would be advantageous
• Project management
• Quality assurance background in support of the OEC and continuous improvement

What experience (e.g. previous exposure) does the job require?

• Up to 5-year relevant working experience as a business development manager within a Distribution or logistics environment.
• Experience with quality assurance interventions
• Experience in contract management, including relevant legal requirements

OTHER KEY REQUIREMENTS

• The deliverables are not limited to the accountabilities specified in the job profile. These key accountabilities highlight the focus areas of the job. Specific and/or additional deliverables can be requested by management. The key responsibilities and accountabilities may change from time to time in response to changes in business strategy, operational requirements and shift rotation.