Strategic Sourcing Specialist Procurement at BankservAfrica

PURPOSE

As a Strategic Sourcing Specialist Procurement you are responsible for:

• ensuring efficient, effective, and uniform processes for the procurement of products and services within the Group; 
• establishing a sustainable and systematic approach to strategic procurement within the procurement cycle in order to plan, direct and coordinates the purchase of products and services; and
• proactively supporting the Group to drive ongoing standardization and optimisation.

You will engage with the following stakeholders:

• Business owners within the IT space including Hardware, Software, IT Applications, Infrastructure, Maintenance and Support and Professional Services 
• Project teams 
• Procurement and Finance operations
• Legal, risk and compliance operations
• Suppliers 
• Executives and executive directors 

Your key responsibilities include:

Category Management

• Develop, category plans and commercial solutions aligned to "best in class" business drivers for delivering specific components thereof related to shared services value management
• Develop a fact-base to appropriately understand market analytics and category dynamics, these include Total Cost of Ownership (TCO) models, comparative analysis, spend analysis, trend analysis, risk analysis, benchmarking etc.
• Develop and or review comprehensive business cases in order to support strategies for approval by senior stakeholders of shared services functions’ value management.
• Work with identified business area to embed and ensure compliance to Procurement Policies. Assist r in delivery of commercial and contractual elements through commercial negotiations, leading to awarding contracts.
• Ensure all financial, risk, strategic and commercial considerations are optimised using due diligence checks, best in class strategies and general market knowledge

Benefits Realisation

• Ensure sustainable savings by identifying opportunities and delivering benefits against all targets through effective cost reduction, cost avoidance and revenue generation opportunities. 
• Introduce Value Add and Value Engineering (VAVE) initiatives that will contribute to savings and maximise value.
• Report on performance against targets for benefits realization by extraction of data through MI.
• Devise methods to optimise processes and eradicate waste to drive value throughout the supply chain. 
• Introduce innovation that will add strategic benefit through mutual relationships and synergies by working with the internal customer (business units) and third-party suppliers.

Contract Management
Delivering effective contract management includes

• Service delivery management: ensuring that the service is being delivered as agreed to the required level of performance and quality , to agreed deadlines. Create and maintain relationships to keep business engagements cordial. Optimise the efficiency, effectiveness and economics of the service or relationship described in the contracts, by balancing costs against risks and actively managing the contractual relationship.
• Transactional integrity: Ensure transactional integrity is adhered to for each step in the P2P process and all transactions are in line with company policies and governance, by reviewing monthly reporting and working with the allocated business units. 
• Contract terms: Review draft agreements and ensure inclusion of appropriate category, industry and vendor terms and conditions in support of the Legal team.
• Vendor completeness and settlement: Ensure that all contractual information and documentation is loaded onto SAGE and relevant Procurement platforms/systems for each deal that is completed, prior to benefit sign off, as per the agreed sourcing process. Address all enquiries to aid resolution related to supplier payments and invoicing.

Stakeholder Management

• Support the organisation in achieving its strategic objectives by interpreting and influencing both the external and internal environments and by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
• Position stakeholders according to the level of influence, impact, or enhancement they may provide to the business or its projects.
• Recognise and acknowledge stakeholder needs, concerns, wants, authority, common relationships, interfaces, and align this information with the overall delivery strategy.
• Ensure communication standards are transparent, honest, and open with stakeholders. 

Governance and Compliance    

• Ensure that all governance and compliance related requirements are adhered to from company and statutory perspectives, as requested and reported by the Compliance team throughout the year. 
• Ensure that all targets against governance and compliance are met and maintained by preparing and reviewing reports and working with the allocated business units. 
• Complete all training requirements in order to understand governance and compliance requirements. 
• Achieve all targets related to BBBEE and transformation through due consideration in the processes of procuring products and services.
• Ensure procurement compliance with BBBEE objectives.
• Create and set BBBEE targets to develop, implement and manage BBBEE policies, procedures, and initiatives in line with legislative and compliance requirements (e.g., the DTI Sector Codes, Employment Equity Act, in respect of the Group BEE ownership, Socio Economic Development as well as Preferential Procurement and Enterprise and Supplier Development commitments).
• Support the development and maintenance of company policies and procedures, ensure compliance with all relevant regulation and legislation, support the identification and reporting of risks and their mitigation for the Procurement function

Research and Development 

• Spend analysis in support of sourcing and category management plans and benefit maximization within supply chain risk tolerances.
• Drive effective supplier relationship management (SRM) and the implementation of supplier performance management processes & audits, including SLAs and KPI management.
• Undertake market analysis to identify new opportunities and meet or exceed total cost and value objectives for the organisation.
• Assess and address complex technical risks in relation to projects or activities across user departments, using Procurement best practice approaches.

Procurement process management

• Efficiently and effectively roll out and implement all Procurement objectives
• Establish and coordinate procurement demand plans for supported business units, aligned to organisational strategy and budgeting/forecasting cycles
• Deliver outcomes and objectives as agreed with the Head of Procurement and business units.
• Effectively report on procurement activities against internal procurement and supply chain management principles, including reduced total cost of ownership and improved organisational value.
• Report on progress against annual procurement plans (monthly/quarterly/etc.) 
• Deliver sourcing for products and services including but not limited to: market research; bid preparation; bid evaluation and support; commercial negotiations; award support and recommendations; presentation of results; BBBEE compliance and process governance.
• Support planning & monitoring of compliance on contract purchases and projects.

Stakeholder relationship management    

• Manage and enhance relationships between the Procurement department and relevant internal & external stakeholders.
• Manage SLAs and monitor and maintain internal customer satisfaction levels

People Management

• Contribute towards building a high-performance team and culture through regular engagement sessions, on the job coaching and talent development within the Procurement team, and ongoing training and support of internal and external stakeholders

QUALIFICATIONS / KNOWLEDGE

• Completed University Bachelor's Degree or equivalent (Procurement, Logistics Management, Supply Chain Management or similar)
• At 7-10 years of progressively responsible experience as a Procurement Specialist in the ICT and Banking sectors 
• Knowledge of procurement policies, processes, and procedures
• CIPS qualification

EXPERIENCE

• A minimum of 4 years financial services experience would be advantageous
• 7-10 years' experience across the following IT categories: Hardware, Software, Infrastructure, IT Applications, Professional Services, Maintenance and Support
• Must be experienced in Category Management, Strategic Sourcing, Contract Management and Supplier Relationship Management
• Must be able to undertake Category Planning resulting in a Category Strategy
• Strong negotiation experience in the included IT categories
• Excellent skills in managing such supplier relationships based on the impact and signficance of the IT spend on the organization

KNOWLEDGE AND SKILLS

• Must be able to successfully lead multiple projects and to navigate ambiguity
• Knowledge of planning, scheduling, and project/deal control
• Excellent stakeholder management ability
• Solid communication and interpersonal skills
• Advanced contract management, supplier relationship and stakeholder management
• Sound planning, organising and project management skills
• Excellent communications and interpersonal skills (listening, written and verbal)
• Team player, with the ability to work independently as required
• Effective time management, goal oriented, able to prioritise demands and deliver results under pressure
• Diligent work ethic and high level of attention to detail
• Strong negotiating, decision-making, analytical and problem-solving skills, commercial acumen
• Critical thinking
• Change agent
• Ability to assume ownership of the relevant categories
• Existing intermediate knowledge is required of all Microsoft desktop applications such as Word, Excel, and PowerPoint