PURPOSE
The Head of IT Architecture will play a dual role, primarily accountable for crafting and driving the adoption of a technology strategy and roadmap to support business priorities and strategic outcomes. The role will serve as a primary liaison between the business strategy and IT strategy. In addition, the Head of IT Architecture will be accountable for spearheading the establishment of an effective architectural practice to meet the organisations needs and strategic demands.
The role typically demands a blend of cross domain experience, technical leadership, and experience in architectural best practice thinking and design. The role would also require experience in navigating large complex projects, driving the value of architectural principles and guardrails, and applying innovative solution options to meet the organisations needs. Operating in a hands-on capacity, this individual will be required to facilitate and orchestrate well-considered technology solutions and decisions to support the desired business strategic outcomes.
The Head of Architecture must have experience in dealing with a wide range of stakeholders and bridging the gap between technology SME’s and business stakeholders. Experience in negotiating across conflicting forces using pragmatic insights and collaborative innovative thinking.
Internal and External stakeholders:
- Technical and business product owners and SME’s
- ICT heads and architecture peers
- Business architecture, analysts, and stakeholders
- System and technical SME’s across the organisation
- Technical vendors and service providers
- Research institutes and industry bodies
- Technical forums and collaborative platforms
- Regulatory and industry governing bodies
- EPMO, including both project and agile delivery management
- Operational support and process owners
- Security and security governance
- Data and data governance
- Internal IT governance bodies
KEY RESPONSIBILITES INCLUDE:
- Define the overall IT architecture strategy and vision for the organisation, ensuring alignment with business goals and IT objectives.
- Facilitate collaboration between IT and business stakeholders to ensure IT architectural solutions meet both technical and business needs.
- Research and identify current and future technology services, industry standards and technology architecture viewpoints to address stakeholders needs and concerns.
- Oversee the review and approval of major IT architectural designs to ensure compliance with internal standards and the strategic direction of the organisation.
- Establish an effective IT architecture practice ensuring the adoption of appropriate enterprise-wide architecture frameworks, principles, standards, and policies to support scalable and sustainable technology solutions.
- Oversee the evaluation and selection of hardware and software technology standards including the adoption of standard configurations.
- Design and implement an organization IT architecture governance framework to meet both business and IT needs.
- Mentor and guide architects and senior developers within the organisation, promoting best architecture practices in design and implementation.
- Define relevant architecture principles to provide guidance to the technology solutions.
- Investigate new technologies and architectural approaches for potential adoption, conducting proof-of-concept projects to assess their viability and impact.
- Ensure the adoption of suitable tools and repositories to collect and manage architecture information and artefacts.
- Participate in RFQ and business case realisation for recommended technology solutions ensuring adherence to the architecture and other governance and approval processes.
- Work with project, technical and business peers to craft out appropriate project or release train schedules including technical runways for resourcing and delivery planning.
- In collaboration with business product owners, establish awareness and an understanding of the business solutions designed and provided to our clients.
- Contributes to budget setting for strategic priorities.
- Stakeholder collaboration:
- Stakeholder collaboration and communication is a critical aspect of this role. The ideal candidate will have experience serving as a subject matter on highly complex solutions communicating and influencing across multiple levels to drive alignment and adoption of the architectural intent.
- Key skills would include
- Excellent written and verbal communication skills.
- Proven ability to negotiate and influence complex solution outcomes with business and IT.
- Ability to collaborate effectively across multiple levels whilst also working independently.
QUALIFICATIONS:
- Degree or Diploma
- Familiar with Architecture best practices, including any certifications (TOGAF, Cloud, Agile, Zachman etc.)
- Relevant architecture tools
EXPERIENCE:
- 12 years or more IT sector experience, 7 years cross domain architecture experience
- 5+ years of experience in an IT leadership or a senior architecture role
- Relevant IT experience, including experience in a production and development environments (supported by portfolio of evidence)
- Proven complex project experience, developing strategic architectures and roadmaps
- Experience in establishing architecture practice and capabilities
- Understanding of modern technology technologies and practices (e.g. cloud, API’s, micro-services, and containerization)
- Understanding of information and data resource management constructs and practices
- Understanding of full stack engineering practices and related technologies
- Exposure to Agile, DevOps and automated testing methods, practices and tools
- Security architecture practices and measures
- Desirable, knowledge of Payment Systems and Banking Systems
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PURPOSE
As a Strategic Sourcing Specialist Procurement you are responsible for:
- ensuring efficient, effective, and uniform processes for the procurement of products and services within the Group;
- establishing a sustainable and systematic approach to strategic procurement within the procurement cycle in order to plan, direct and coordinates the purchase of products and services; and
- proactively supporting the Group to drive ongoing standardization and optimisation.
You will engage with the following stakeholders:
- Business owners within the IT space including Hardware, Software, IT Applications, Infrastructure, Maintenance and Support and Professional Services
- Project teams
- Procurement and Finance operations
- Legal, risk and compliance operations
- Suppliers
- Executives and executive directors
Your key responsibilities include:
Category Management
- Develop, category plans and commercial solutions aligned to "best in class" business drivers for delivering specific components thereof related to shared services value management
- Develop a fact-base to appropriately understand market analytics and category dynamics, these include Total Cost of Ownership (TCO) models, comparative analysis, spend analysis, trend analysis, risk analysis, benchmarking etc.
- Develop and or review comprehensive business cases in order to support strategies for approval by senior stakeholders of shared services functions’ value management.
- Work with identified business area to embed and ensure compliance to Procurement Policies. Assist r in delivery of commercial and contractual elements through commercial negotiations, leading to awarding contracts.
- Ensure all financial, risk, strategic and commercial considerations are optimised using due diligence checks, best in class strategies and general market knowledge
Benefits Realisation
- Ensure sustainable savings by identifying opportunities and delivering benefits against all targets through effective cost reduction, cost avoidance and revenue generation opportunities.
- Introduce Value Add and Value Engineering (VAVE) initiatives that will contribute to savings and maximise value.
- Report on performance against targets for benefits realization by extraction of data through MI.
- Devise methods to optimise processes and eradicate waste to drive value throughout the supply chain.
- Introduce innovation that will add strategic benefit through mutual relationships and synergies by working with the internal customer (business units) and third-party suppliers.
Contract Management
Delivering effective contract management includes
- Service delivery management: ensuring that the service is being delivered as agreed to the required level of performance and quality , to agreed deadlines. Create and maintain relationships to keep business engagements cordial. Optimise the efficiency, effectiveness and economics of the service or relationship described in the contracts, by balancing costs against risks and actively managing the contractual relationship.
- Transactional integrity: Ensure transactional integrity is adhered to for each step in the P2P process and all transactions are in line with company policies and governance, by reviewing monthly reporting and working with the allocated business units.
- Contract terms: Review draft agreements and ensure inclusion of appropriate category, industry and vendor terms and conditions in support of the Legal team.
- Vendor completeness and settlement: Ensure that all contractual information and documentation is loaded onto SAGE and relevant Procurement platforms/systems for each deal that is completed, prior to benefit sign off, as per the agreed sourcing process. Address all enquiries to aid resolution related to supplier payments and invoicing.
Stakeholder Management
- Support the organisation in achieving its strategic objectives by interpreting and influencing both the external and internal environments and by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
- Position stakeholders according to the level of influence, impact, or enhancement they may provide to the business or its projects.
- Recognise and acknowledge stakeholder needs, concerns, wants, authority, common relationships, interfaces, and align this information with the overall delivery strategy.
- Ensure communication standards are transparent, honest, and open with stakeholders.
Governance and Compliance
- Ensure that all governance and compliance related requirements are adhered to from company and statutory perspectives, as requested and reported by the Compliance team throughout the year.
- Ensure that all targets against governance and compliance are met and maintained by preparing and reviewing reports and working with the allocated business units.
- Complete all training requirements in order to understand governance and compliance requirements.
- Achieve all targets related to BBBEE and transformation through due consideration in the processes of procuring products and services.
- Ensure procurement compliance with BBBEE objectives.
- Create and set BBBEE targets to develop, implement and manage BBBEE policies, procedures, and initiatives in line with legislative and compliance requirements (e.g., the DTI Sector Codes, Employment Equity Act, in respect of the Group BEE ownership, Socio Economic Development as well as Preferential Procurement and Enterprise and Supplier Development commitments).
- Support the development and maintenance of company policies and procedures, ensure compliance with all relevant regulation and legislation, support the identification and reporting of risks and their mitigation for the Procurement function
Research and Development
- Spend analysis in support of sourcing and category management plans and benefit maximization within supply chain risk tolerances.
- Drive effective supplier relationship management (SRM) and the implementation of supplier performance management processes & audits, including SLAs and KPI management.
- Undertake market analysis to identify new opportunities and meet or exceed total cost and value objectives for the organisation.
- Assess and address complex technical risks in relation to projects or activities across user departments, using Procurement best practice approaches.
Procurement process management
- Efficiently and effectively roll out and implement all Procurement objectives
- Establish and coordinate procurement demand plans for supported business units, aligned to organisational strategy and budgeting/forecasting cycles
- Deliver outcomes and objectives as agreed with the Head of Procurement and business units.
- Effectively report on procurement activities against internal procurement and supply chain management principles, including reduced total cost of ownership and improved organisational value.
- Report on progress against annual procurement plans (monthly/quarterly/etc.)
- Deliver sourcing for products and services including but not limited to: market research; bid preparation; bid evaluation and support; commercial negotiations; award support and recommendations; presentation of results; BBBEE compliance and process governance.
- Support planning & monitoring of compliance on contract purchases and projects.
Stakeholder relationship management
- Manage and enhance relationships between the Procurement department and relevant internal & external stakeholders.
- Manage SLAs and monitor and maintain internal customer satisfaction levels
People Management
- Contribute towards building a high-performance team and culture through regular engagement sessions, on the job coaching and talent development within the Procurement team, and ongoing training and support of internal and external stakeholders
QUALIFICATIONS / KNOWLEDGE
- Completed University Bachelor's Degree or equivalent (Procurement, Logistics Management, Supply Chain Management or similar)
- At 7-10 years of progressively responsible experience as a Procurement Specialist in the ICT and Banking sectors
- Knowledge of procurement policies, processes, and procedures
- CIPS qualification
EXPERIENCE
- A minimum of 4 years financial services experience would be advantageous
- 7-10 years' experience across the following IT categories: Hardware, Software, Infrastructure, IT Applications, Professional Services, Maintenance and Support
- Must be experienced in Category Management, Strategic Sourcing, Contract Management and Supplier Relationship Management
- Must be able to undertake Category Planning resulting in a Category Strategy
- Strong negotiation experience in the included IT categories
- Excellent skills in managing such supplier relationships based on the impact and signficance of the IT spend on the organization
KNOWLEDGE AND SKILLS
- Must be able to successfully lead multiple projects and to navigate ambiguity
- Knowledge of planning, scheduling, and project/deal control
- Excellent stakeholder management ability
- Solid communication and interpersonal skills
- Advanced contract management, supplier relationship and stakeholder management
- Sound planning, organising and project management skills
- Excellent communications and interpersonal skills (listening, written and verbal)
- Team player, with the ability to work independently as required
- Effective time management, goal oriented, able to prioritise demands and deliver results under pressure
- Diligent work ethic and high level of attention to detail
- Strong negotiating, decision-making, analytical and problem-solving skills, commercial acumen
- Critical thinking
- Change agent
- Ability to assume ownership of the relevant categories
- Existing intermediate knowledge is required of all Microsoft desktop applications such as Word, Excel, and PowerPoint
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