Supervisor Deli at Pick n Pay Stores Limited

• Grade 12
• ​Five year's Experience / training in foods retail and management of resources.
• Customer Orientation.
• Communication skills – clearly conveying message and actively listening.
• Business mindedness.

Key Responsibilities:

Food Safety & Hygiene

• Ensures that hygiene and housekeeping standards are maintained.
• Ensures stock rotation.
• Monitors the adherence to food safety and health and safety standards are maintained.

Customer Services Management

• Responds to customer requests.
• Answers queries on out of stock - assists with replacement produce, explains time to next delivery and issues which may be affecting stock availability.
• Ensures department standards are maintained, equipment is manned and in working order.

Staff Management

• Communicates critical information to staff.
• Set targets and activities – priorities, delegates and communicates.
• Handles procedural, policy and legislative non compliance.

Administration

• Ensures that all equipment is properly maintained in effective working order.
• Ensures that general maintenance standards are met.
• Monitors waste, and ensures procedures are adhered to.

Systems

• Gap scanning out of stocks.
• Identifies, counts, and records out of stocks & over stocks.
• Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning.