Supervisor (Stores) Rustenburg Moruleng 1216 at Ackermans

Qualifications

•     Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage 

Knowledge and skills:

• Written and verbal communication
• People skills
• Selling skills
• Conflict handling
• Executing
• Communicating
• Customer Service Orientation
• Stock Management processes
• Basic knowledge of fashion trends
• Basic Customer service principles
• Visual Merchandising

Experience:

Essential:

• Min 2 years’ as retail experience

Preferred:

• Experience in retail clothing experience

Key Responsibilities    

1. Administration

• Issue floats and cash up procedures
• Banking
• Laybe buys and cellphones stocktakes
• Oversee the movement of cellular stock
• Stock receiving procedures
• Capture payroll documentation on the company payroll system
• Implementation of daily admin to-do-list
• Authorising sensitive transactions at the till points

2. Stock loss

• Effectively follow all policies and procedure aimed at minimising stock loss

3. Sales and stock management

• Assist with stock replenishment processes
• Coordinate merchandising promotions
• Coordinate the execution of price adjustments
• Housekeeping
• Ensure correct pricing and VM elements are implemented

4. Customer service

• Deal with customer queries/complaints
• Ensure that store teams follow the Ackermans customer service model

5. People Management

• Coach and guide staff within the store
• Daily delegation of task

6. Culture
Drive the Ackermans culture within the store