Latest Vacancies at Ackermans

Qualifications;    

• Grade 12 or equivalent

Knowledge, Skills and Experience    

• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Experience:

• Previous retail experience would be advantageous

Key Responsibilities    

1. Provide excellent customer service to give customer a great shopping experience

• Assist shoppers to find the goods and products that they are looking for
• Attend to customer queries / complaints

2. Cashier duties

• Process cash and card payments
• Process Lay Bys
• Process customer refunds
• Reporting discrepancies and problems to the supervisor
• Till balancing

3. Merchandising

• Ensure that stock is correctly priced and displayed
• Ensure product availability of the sales floor
• Housekeeping
• Keeping up to date with promotions

4. Risk

• Ensure that products are tagged in line with the company policy
• Participating in stock takes
• Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.

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Qualifications

•     Grade 12 or equivalent
• Further qualifications related to retail/business will be an advantage 

Knowledge and skills:

• Written and verbal communication
• People skills
• Selling skills
• Conflict handling
• Executing
• Communicating
• Customer Service Orientation
• Stock Management processes
• Basic knowledge of fashion trends
• Basic Customer service principles
• Visual Merchandising

Experience:

Essential:

• Min 2 years’ as retail experience

Preferred:

• Experience in retail clothing experience

Key Responsibilities    

1. Administration

• Issue floats and cash up procedures
• Banking
• Laybe buys and cellphones stocktakes
• Oversee the movement of cellular stock
• Stock receiving procedures
• Capture payroll documentation on the company payroll system
• Implementation of daily admin to-do-list
• Authorising sensitive transactions at the till points

2. Stock loss

• Effectively follow all policies and procedure aimed at minimising stock loss

3. Sales and stock management

• Assist with stock replenishment processes
• Coordinate merchandising promotions
• Coordinate the execution of price adjustments
• Housekeeping
• Ensure correct pricing and VM elements are implemented

4. Customer service

• Deal with customer queries/complaints
• Ensure that store teams follow the Ackermans customer service model

5. People Management

• Coach and guide staff within the store
• Daily delegation of task

6. Culture
Drive the Ackermans culture within the store

go to method of application »

Qualifications;    

• Grade 12 or equivalent

Knowledge, Skills and Experience    

• Excellent customer service skills
• Communication skills – fluent in English (any other language would be beneficial
• Tenacious
• High energy levels
• Highly motivated and target driven

Experience:

• Previous retail experience would be advantageous

Key Responsibilities    

1. Provide excellent customer service to give customer a great shopping experience

• Assist shoppers to find the goods and products that they are looking for
• Attend to customer queries / complaints

2. Cashier duties

• Process cash and card payments
• Process Lay Bys
• Process customer refunds
• Reporting discrepancies and problems to the supervisor
• Till balancing

3. Merchandising

• Ensure that stock is correctly priced and displayed
• Ensure product availability of the sales floor
• Housekeeping
• Keeping up to date with promotions

4. Risk

• Ensure that products are tagged in line with the company policy
• Participating in stock takes
• Be on the lookout for shoplifters and fraudulent activities and report any suspicious behaviour to Management

5. Consistently live the Ackermans values & policies and procedures in all aspects of your work.