Supplier Growth Manager at Kazang

Job Description

Kazang – Micro Merchant Division

Supplier Growth Manager

• A vacancy exists for a Supplier Growth Manager within Kazang – Micro Merchant, in Johannesburg, Gauteng.   
• The Supplier Growth Manager will be responsible for the day-to-day operations of multiple stores or locations within their assigned area.
• You will ensure that each location meets operational standards, including sales targets, customer service goals, and compliance with company policies.
• They manage growth and opportunities within their area. This includes monitoring Vault Reps, optimizing resources, and ensuring that growth targets are met while maintaining profitability.
• You will be responsible for overseeing training programs for store personnel within their area and ensuring that employees receive proper training on product knowledge, customer service skills, and operational procedures to perform their roles effectively.
• Handle operational issues and challenges that arise within their area. They use problem-solving skills to address issues promptly and effectively, ensuring minimal disruption to business operations.

Key Responsibilities include, but are not limited to:  

Supplier Acquisition & Onboarding

• Identify, engage, and onboard new suppliers to expand the company’s product/service offerings.
• Develop and implement supplier growth strategies to improve market competitiveness.
• Ensure smooth onboarding processes, including contract negotiations, compliance checks, and training.

Supplier Performance & Relationship Management

• Manage relationships with existing suppliers, ensuring alignment with business objectives.
• Monitor supplier performance metrics, including sales, fulfillment rates, and service quality.
• Provide strategic guidance to suppliers to improve their performance and maximize growth potential.

Revenue & Growth Optimization

• Develop and execute initiatives to drive supplier sales and profitability.
• Collaborate with internal teams (e.g., Sales, Marketing, Operations) to create promotional campaigns and growth strategies.
• Leverage data analytics to identify trends, opportunities, and areas for improvement in supplier performance.

Process Improvement & Compliance

• Continuously refine supplier management processes to enhance efficiency and scalability.
• Ensure suppliers comply with company policies, contractual agreements, and industry regulations.
• Work closely with legal and finance teams to manage contract negotiations and risk assessments.

In order to be considered for this position, the following requirements must be met: 

• 5 years experience in Sales, Account Management or Business Development in FMCG Markets or Payment Company.
• Experience in the per-urban/rural informal economy would be an advantage.
• Skills in Sales and Negotiating at informal level as well as in semi corporate partners.
• Well networked within the informal market as well as large wholesalers and FMCG suppliers.

Technical Skills: 

• Proficient in Outlook, MS Office Suite and Microsoft Excel.

Behavioural Competencies: 

• Communication: Effective communicator with stakeholders at all levels.
• Technical Understanding: Strong grasp of technical systems and financial transactions.
• Problem Solving: Analytical approach to problem-solving.
• Leadership & Teamwork: Lead and collaborate effectively.
• Client Management: Build strong client relationships.
• Business Operations: Deep understanding of business processes.
• Optimization: Find efficiencies through process optimization.