Supplier Relationship Manager at QCIC

About the role

We are looking for an experienced supplier relationship manager to be responsible for developing and maintaining positive relationships with key suppliers to ensure the delivery of high-quality service from QCIC. The role will require strategic planning, effective communication and collaboration with internal stakeholders to optimise supplier performance and drive mutual business success.

The role would suit someone with commercial experience and great communication skills, the role requires a pro-active, process-driven person who can identify improvements and manage a growing part of the business. The candidate should be comfortable working in a global environment and at a fast pace where no two days are the same and strict deadlines need to be met.

What you will do

• Develop and nurture strong relationships with key suppliers to foster collaboration and partnerships globally
• Manage supplier performance reviews quarterly/monthly and ensure continued quality, costs, and delivery requirements
• Identify opportunities for continuous improvement and work with suppliers to implement corrective actions
• Collaborate with internal teams, including finance, quality, and operations to align supplier relationships with organisational goals
• Develop and implement strategic plans for key supplier accounts ensuring alignment with business objectives
• Negotiate and review supplier contracts/T&Cs
• Identify and assess potential risks with suppliers including financial, political, and supply chain disruptions
• Develop risk mitigation strategies where necessary
• Facilitate effective communication between internal stakeholders and suppliers to ensure a clear understanding of expectations and requirements
• Resolve conflicts and address issues promptly, maintaining a positive and collaborative working relationship with suppliers
• Establish and monitor key performance indicators (KPIs) to measure supplier performance and identify areas for improvement
• Provide regular reports and updates to senior management on supplier performance and relationship status
• Stay informed about industry trends, market conditions, and regulatory changes that may impact supplier relationships
• Conduct market analysis to identify potential new suppliers and assess their suitability for partnership

What we are looking for

• Previous experience within a fast-paced, supplier management role preferably within a global business
• Excellent communication and interpersonal skills
• Ability to work collaboratively in a cross-business team environment
• Strong organisational and project management skills
• Strong numerical skills, able to work commercially and with multi-currency issues
• Strong English grammar, spelling, punctuation, composition, drafting and proofreading skills
• Excellent Microsoft Office skills
• Must possess the ability to handle confidential assignments with tact and diplomacy.
• Must possess the ability to work proactively in a deadline-driven environment.
• Degree in business, supplier management or a related field