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  • Posted: Dec 17, 2025
    Deadline: Not specified
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  • With more than 380,000 customers-including 100 of the Fortune 100-and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data center-fr...
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    Support Account Manager Intern (Renewals) (12 Month Program)

    Purpose of the Role

    • To support the Support Renewals team with customer coordination, account health tracking, and the end-to-end renewals process. The role provides exposure to commercial operations, customer engagement, and Oracle’s support business.

    Career Level - IC0

    Responsibilities
    What You Will Do

    • Support SAMs during customer calls by capturing notes and follow-up actions.
    • Assist with renewal preparation, customer data updates, and timeline tracking.
    • Maintain account documentation, plans, and internal systems.
    • Coordinate with Support, Product, and Sales teams on open items.
    • Track escalations and customer concerns under guidance.
    • Prepare basic reports related to account health or renewal progress.

    Qualifications

    • Bachelor’s degree in Business, Marketing, Communications, MIS, IT, Commerce, or related field.
    • Strong communication and organisational skills.
    • Customer-focused mindset with interest in technology.
    • High attention to detail and willingness to learn.

    Desired Experience (Not required, but beneficial)

    • Exposure to customer service, coordination, or group project work.
    • Basic understanding of software or cloud concepts.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Oracle on careers.oracle.com to apply

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